We couldn’t be more pleased with the craftsmanship of our Murphy bed and two towers. When we called to get more information on delivery we were excited to find out we could get it in time for our fam... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We are very pleased with our new Murphy bed from legacy handcraft. Stephanie went above and beyond from the very first time we met via a virtual tour of the show room all the way through delivery and... もっと見る
We researched our supplier of our bed nationwide. We chose UrbanLegacy because of the quality. Being outside of their white glove delivery area, we did have an issue with the assigned transport comp... もっと見る
Excellent product, accurately described, I won’t hesitate to recommend, and I will buy again. However, the one disappointing feature is cheap silver bolts when they should have been black bolts and b... もっと見る
企業情報
当該企業による記述
Legacy Handcraft (formerly Urban Legacy) creates handcrafted home furnishings that connect modern design with time-honored tradition. From floating shelves and mantels to Murphy beds, each piece is built from solid wood, designed to last a lifetime, and made to bring both elegance and purpose to your space. Designed to inspire. Built to matter. Made to last.
連絡先
704 Main Street, 17501, Akron, 米国
- (717) 983-3033
- hello@legacyhandcraft.com
- legacyhandcraft.com
4.8
優良
608件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very good product
Very good product, communication was very good from the company about all the different things on the timeline. And arrived well within the estimated delivery time.
2024年1月9日
Obsessed
Love our handmade wooden shelves! I had a question for customer service and they replied to me same day and they were so nice and helpful! Quick shipping too!!
2024年1月9日
Unmatched products and customer service
I had a special order request from Urban Legacy last week. I reached out 1 time and got an immediate response. I was expecting a1or 2 week waiting period. Unbeknownst to me the product had already shipped. I waited 2 days and reached out for an update. Again I got an immediate answer that the product should be being delivered. It was in my box the next morning. Urban Legacy was extremely friendly and professional and filled my order with lightening expediency. I was so excited to be able to hang my shelves that day. They have a beautiful, unique, one of a kind product and I can’t wait to order my next set of shelves. They hang flush and tight and hold all the weight they need. And the wood is unmatched by any other I’ve seen (and I’ve done a lot of shelve shopping). Thank you again Urban Legacy. I’ll be in touch soon
2024年1月16日
I love my shelves!
I love my shelves! The pictures and description on the website made it very easy to choose the right shelves. They came packaged well and quickly. The shelves are beautiful wood and fit perfectly! I got the the thick shelves that are 11 inches deep, perfect for creating a proper shelf next to a cabinet. You can’t get something this unique at your local box store. Great quality!
2024年1月15日
The shelves we purchased are beautiful
The shelves we purchased are beautiful. My husband put them up without any issues. The shipping was very quick as well.
2024年1月8日
Exactly what I was looking for
Love the shelves and the care with the installation instruction and templates
2023年12月26日
Very happy customer
These shelves are perfect and exactly what I had been looking for! So easy to hang and the quality is great. I highly recommend.
2024年1月18日
自発的なレビュー
The shelves look great!
2024年1月8日
I ordered the wrong size shelves and…
I ordered the wrong size shelves and had to return them. I am truly pleased with the professionalism and curtesy I was shown while working through the return. Both the wrong shelves and the correct ones were shipped and delivered in a timely fashion. The shelves are absolutely beautiful.
2024年1月2日
Easy to navigate website
Easy to navigate website. Accurate description and shipping was quick and on time. Great quality product. Highly recommend.
2024年1月2日
Wood wall art
Excellent customer service!! Had an issue with my order and they immediately reached out to me to fix the problem. Thank you Kristi! I highly recommend doing business with this company *****
2023年12月28日
Legacyhandcraft からの回答
Hi Lisa,
I just reached out to you via email, but also wanted to reply to your review. Like I said in my email, we had no idea that you were so frustrated with your order, and very much wish that we could have had the chance to make things right for you. We never want a customer to walk away feeling so frustrated! I offered some options in my email to get this taken care of for you, and I look forward to hearing from you soon!
Kristi
Update: Thank you for allowing us the chance to resolve this for you, Lisa!
Ordered just a few days before the…
Ordered just a few days before the holidays. It arrived in time with clear installation instructions.
2023年12月21日
The shelves are beautiful
The shelves are beautiful. They showed up quicker than expected. Putting them up this weekend.
2023年12月19日
The first set of shelves I ordered were…
The first set of shelves I ordered were a lot darker than I had wanted and they returned them without any hassle. Then, when I reordered they were exactly what I wanted. Super fast shipping!
2023年12月19日
A+ Experience
Great product that was custom made and well priced. The service was great upon ordering, items received in perfect condition given great care in packaging, and install was simple. Highly recommend.
2023年12月19日
Legacyhandcraft からの回答
Thanks for being an A+ customer, Steven! We look forward to working with you again soon.
Kristi
Great product shipped quickly and…
Great product shipped quickly and arrived exactly as advertised.
2023年12月20日
Easy to order
Easy to order. Shipping was prompt and the quality of the shelves was excellent and the hardware to hang them worked perfectly.
I highly recommend Urban Legacy.
2023年12月18日
Legacyhandcraft からの回答
Thanks for the kind words, Ginger!
Kristi
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