Translation Rejected by Municipality
Translation not accepted by Dutch municipality â very concerning experience.
I ordered a certified translation for submission to a Dutch municipality (gemeente). The translation was missing the required WBTV number, so it was not accepted.
I contacted the company repeatedly by phone, customer chat, SMS and email. The only response I received felt very evasive and strange: I was told that their sworn translators were currently on vacation. This is particularly odd to me because a certified translation by a sworn translator is exactly the service they advertise and that I paid for. I was also asked to provide proof that the gemeente had rejected the translation, even though the missing WBTV number was clearly visible in the document. I nevertheless provided the requested proof and then received no further response.
The overall communication and handling of the issue felt highly questionable. Given that I have also found similar experiences in other reviews, I would be extremely cautious about using this company.








