Interesting and well thought out itinerary.
Leger Holidays からの回答
Dear Anon,
Thank you for your lovely feedback regarding the Battles on the Hindenburg Line tour.
We’re delighted to hear that you found the itinerary interesting and well thought out.
Thank you for taking the time to share your experience with us.
Warm regards,
Customer Relations SB
Very good tour, Maybe centre it around Cambrai to cut down on wasted time. A big thank you for allowing a personal visit at Bellicourt. Two men buried who were best friends and related to my grand mother. All in a great tour!!!
Leger Holidays からの回答
Thank you for your kind 4-star review.
Receiving such positive feedback is truly gratifying as it offers valuable insights into your tour experience and understanding what resonates with our customers empowers us to consistently refine and improve our tours.
Your constructive feedback provides us with the opportunity to evaluate the tour for any necessary enhancements, ensuring complete satisfaction.
We eagerly look forward to welcoming you on board again soon and providing a tour that exceeds all of your expectations.
Warm regards
Shearings Customer Relations
A first class effort to make interesting what is no longer there. Good explanation of the topography and what happened there. Cemeteries made interesting; the grave of Wilfred Owen very emotional. Guide and Coach Staff faultless - good lads.
Leger Holidays からの回答
Thank you for your kind 4-star review.
Receiving such positive feedback is truly gratifying as it offers valuable insights into your tour experience and understanding what resonates with our customers empowers us to consistently refine and improve our tour
We eagerly look forward to welcoming you on board again soon and providing a tour that exceeds all of your expectations.
Warm regards
Shearings Customer Relations
Excellent tour as usual. Last day we travelled a long way. Many felt it was too far and that we could have spent some time in Albert.
Leger Holidays からの回答
Dear Brian,
Thank you for your feedback regarding the Battles on the Hindenburg Line tour.
We are delighted to hear that you found the tour excellent, as usual. We also appreciate your comments regarding the final day of the itinerary. We are sorry to hear that the amount of travelling felt too much for some guests and that you would have welcomed more time in Albert. Your feedback has been noted and will be shared with the relevant team for consideration when reviewing future itineraries.
Thank you for taking the time to share your comments with us.
Warm regards,
Customer Relations SB
Nothing now remains of the Hindenburg Line in the landscape, except the canals, but seeing the site and the terrain is worth the trouble. The canals were worth the trip. The Military Cemeteries were more interesting than those on the Somme which are simply huge. Once more I suffered a coach breakdown.
Leger Holidays からの回答
Dear Martin,
Thank you for taking the time to share your feedback following your Battles on the Hindenburg Line holiday.
We’re pleased to hear that you found the visit worthwhile and enjoyed seeing the historic sites and terrain. It’s particularly interesting to hear your comments about the canals and the military cemeteries, and we’re glad these aspects of the tour made the journey worthwhile.
We’re very sorry, however, to hear that you experienced another coach breakdown. We appreciate how frustrating and disappointing this must have been, particularly having experienced this previously.
Thank you again for sharing your honest feedback. Your comments are important to us and will be passed on to the relevant teams.
Warm regards,
Customer Relations
SB
A lot has been undertaken in a relatively short space of time. Well organised, presented, and informative
Leger Holidays からの回答
Dear Rose Marie and Harold,
Thank you very much for your feedback.
It’s lovely to hear that you found the tour to be well organised, well presented, and informative. We’re delighted that you enjoyed your experience with us.
We hope to welcome you back on board again soon!
Warm regards,
Customer Relations (SB)
Problems with the coach meant we left Stop 24 an hour late, but it was repaired at our hotel in France, which is why only 3 stars. The tour was good and an included dinner was good and it also gave us a chance to socialise and make new friendships. This isn't possible on most of Leger's battlefield tours which seldom have included dinners so everyone has to find their own restaurants so it's much harder to socialise and get to know one another. It would be very beneficial if guides knew locations of public toilets as not everyone goes to restaurants with toilets; some, like me, have a stoma so the bags need to be emptied regularly, which is virtually impossible in the coach's toilets.
Leger Holidays からの回答
Thank you for your kind 3 star review.
Your constructive feedback provides us with the opportunity to evaluate the tour for any necessary enhancements, ensuring complete satisfaction.
We eagerly look forward to welcoming you on board again soon and providing a tour that exceeds all of your expectations.
Warm regards Customer Relations SB
Excellent tour with an outstanding guide in Mark. Very detailed and immersive experience.
Leger Holidays からの回答
Hi David,
Thank you for your fantastic 5-star review. We're delighted to hear you enjoyed the Battlefields tour and that Mark's knowledge and guidance helped make the experience so detailed and immersive.
We appreciate your feedback and hope to welcome you on another Leger holiday soon.
Kind regards,
Leger Customer Relations (MP)
I booked this because of family history, my 2 x Great Uncle was killed in November 1917, his body has never been found but I went to see the memorial at Louverval. To my knowledge, no one else from the family has ever been. It was very informative but tiring, not a relaxing break like everyone thinks! The hotel was quite basic, though it was clean and tidy and a good bed for the nights. The "set menu" wasn't up to much, it would have been better not to have evening meals included or at least a choice. There is only a couple of fast food restaurants nearby so not the best position. I was a solo traveler and I really don't like having to pay a single supplement in this chain hotel/ motel because I wouldn't have to if I were in the UK. All in all, a great experience and I learnt some new information about WW1
Leger Holidays からの回答
Good morning Helen,
Thank you for your kind 5 star review.
It’s especially meaningful to hear that this tour helped you connect with your family history and visit the memorial at Louverval.
We're delighted you found the experience informative and rewarding, and that you gained new insights into WWI.
We hope to welcome you on another battlefield tour in the future.
Kind regards,
Leger Customer Relations (MP)
A well arranged tour. Mark the guide was very knowledgeable and provided useful maps and notes to compliment the tour.
Leger Holidays からの回答
Thanks for sharing lovely your feedback on the Battles on the Hindenburg Line tour! It’s great to hear the tour was well arranged and that Mark’s expertise, along with the maps and notes, helped enhance the experience. Sounds like it was both informative and well-organised. We hope to see you again soon!
Many thanks,
Leger Holidays Customer Relations
Our trip from Doncaster to the services for change of coach was good and it's a very slick operation.The main drivers were Chris and Rob and they were excellent. It was our first time on Irish ferries and it wasn't too bad (avoid the fish and chips!) The hotel in Albert was comfortable and clean as were the rooms and all the staff there were so friendly and helpful.The bonus was having 3 meals included 2 at the hotel and 1 at Le Tommy all were well cooked and delicious. Our tour guide was Mark Allen who certainly knew his facts for the trip but most of us felt that sometimes on the coach the talks were a bit too long so it was too much information all at once-perhaps break it up a little? I know this was only the second time for this particular trip but feel it could do with tweeking a bit as in comfort breaks and length of time between stops especially on the last afternoon. All in all we enjoyed this tour and we met some great people.
Leger Holidays からの回答
Thank you for sharing such a balanced and thoughtful review of the Battles on the Hindenburg Line tour. It’s great to hear the logistics from Doncaster to the main coach were smooth and that Chris and Rob did such a professional job. It's always reassuring when the driving team contributes so positively to the experience.
Appreciate the heads-up on the ferry food sometimes those little details make all the difference! It’s also lovely to know the hotel in Albert was clean, comfortable, and had such friendly staff, and that the included meals, especially at Le Tommy, were a highlight.
Your comments about the guide talks being a bit long on the coach are really useful. Mark Allen is known for his deep knowledge, but as you suggest, breaking up the commentary or pacing it more with breaks can really help with engagement and retention especially on a tour packed with historical detail. I hope you enjoyed your trip overall and we hope to see you again someday!
Many thanks,
Leger Holidays Customer Relations
An excellent guide ,Mark Allen whose knowledge of this particular theatre of war made this tour very interesting. A special mention of our two drivers,Chris & Rob who had a difficult task in navigating down the narrowest of roads but always managed to get us where we should be on time. I would highly recommend this tour to anyone who has an interest in this particular subject.
Leger Holidays からの回答
Thank you so much for your kind review! We're thrilled to hear you enjoyed the tour and found Mark Allen’s expertise so valuable. We'll be sure to pass on your praise to Chris and Rob! We're grateful for the recommendation and appreciate you sharing your photos too.
Many thanks,
Leger Holidays Customer Relations
An excellent tour. My only thoughts against were the long days and the hotel could have been closer to most of the battlefields
Leger Holidays からの回答
Thank you for your 4 star review,
We're really glad to hear you enjoyed the tour overall. We understand the long days can be a bit tiring, and we appreciate your comments about the hotel location.
We’re always looking for ways to improve, and your input helps us make future tours even better. Thanks again for joining us and we hope to see you again soon.
Kind Regards
Leger Customer Relations (JS)
Our tour guide, Andrew (Thornton) was excellent, knowledgeable, conscientious and courteous, while our drivers, Lorraine and Michael, were efficient, friendly and painstaking, particularly in keeping their coach clean, inside and out in what were, at times, difficult conditions. The staff at our hotel were polite and seemed to take a pride in their work, but the meals were somewhat disappointing, particularly the breakfasts, where the only hot food available was boiled eggs. (If you boiled them yourself!) Bar prices were also high.
Leger Holidays からの回答
Thank you for your excellent 5-star review.
Receiving such positive feedback is incredibly rewarding for us as it provides valuable insight into your tour experience. Understanding what resonates with our customers allows us to continuously enhance our tours.
We trust that your break with us was thoroughly enjoyable, and we eagerly anticipate the opportunity to welcome you again soon.
Warm regards
Shearings Customer Relations
This was a new tour and a very interesting one. The guide Andrew Thornton was excellent both for his knowledge and pleasant company. This was a full-on tour with some long days, but they were well split up by the various visits. (However maybe the aim should be to get back to the hotel by 6pm to allow a little more 'down time'). The museum visits were very good and the battlefield sites well explained. A highlight was our evening at Le Tommy, with its WW1 atmosphere, good food and fascinating recreations of trenches and dugouts. Lunchtimes in three of the interesting towns of Picardy were also good and well timed. A tour I would thoroughly recommend! The closing stages of WW1 are quite complex, but I feel I understand what happened a lot better now.
Fabulous, absolutely recommended and so well organised from start to finish. This is a new tour and Andrew Thornton certainly knew his stuff. Approachable and very kind. 5 stars for the bus crew, Mike and Lorraine (we won't mention the VERY narrow lane - but such a laugh). Be prepared for long days and it is tiring, but all abilities were catered for. Travellers do not need to worry about anything with a Leger Battlefield tour. If I could I would spend the rest of my life on these tours. Thank you.
Leger Holidays からの回答
Thank you so much for taking the time to leave us a five-star review.
We are absolutely delighted to hear that you had such a positive experience with us. On your battlefields tour. Thank you again for choosing us for your holiday. We hope to welcome you back on another adventure very soon!
Kind regards,
Leger Customer Relations
