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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Let's resin sells affordable good quality kits with everything in them to start your DIY resin journey. The shipping on my products has been pretty quick and everything has came on time. Shipping cost... もっと見る

5つ星のうち5の評価

Let’s Resin products are cost effective. You are getting great quality products. I have bought their equipment, colorants, epoxy and molds. I have never been disappointed with any of my purchases. I k... もっと見る

5つ星のうち5の評価

Delivery was fine except put outside my porch..however box was left outdoors during a below 32 degree night and im hoping the freeze didn't affect the resin. Order thru LETS RESIN and free gift 🎁... もっと見る

5つ星のうち5の評価

I liked the clarity of how the product was advertised on your sight. I ordered a resin debubbler. I liked the Black Friday sale price ,as well as the fast knowledge you relayed of shipment. I have use... もっと見る

企業情報

  1. アート・手工芸

当該企業による記述

Let's resin, let's fun! We offers affordable resin casting supplies for all your creation needs: epoxy resin, uv resin, silicone mold making kit, silicone molds, resin pigments, various tool & accessories, and so on. LET'S RESIN is an open community to connect resin enthusiasts. We wish we can know each other better and help people who are willing to try resin casting crafts could enter the resin world easier.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

353件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 78%に回答しています

通常1カ月以上経ってから回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

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5つ星のうち5の評価

Very satisfied

Every time I order products from these guys, they get the correct items to me quickly and the products are great quality. This place is awesome!

2026年2月26日
5つ星のうち1の評価

Not Good, I ordered Feb 21st and the money was…

I ordered Feb 21st and the money was immediately paid. When inquiring about my delay, I was told due to "attending a spring festival". (in feb?) The next week brought crippling snow storms that stalled my package. Procrastination & marinating orders is no way to run a shipping department

2026年2月21日
自発的なレビュー
5つ星のうち1の評価

Order Place and Paid for on February 13, 2026

Placed an order on February 14, 2025. The shipping ticket was prepared on the 15th. Contacted Customer Service on the 25th, still no package. first email response after 3rd email:
"Thanks for contacting us! We apologize for the wait. 🥲 I'm currently working through a high volume of emails from the Spring Festival holiday period and will make your email my priority.
We're deeply sorry that your previous email may have been sent to your spam folder.🥲Please don't worry, considering the condition, we'll directly arrange a new delivery for you. May I know if it's acceptable for you? If yes, please verify the address with us.
2nd reply: Thank you so much for your confirmation! We will arrange the delivery for you today and keep you updated once we receive the tracking code from the warehouse staff. 🥹 Of course, we will also continue monitoring the tracking for you. CRICKETS Then, on the 1st of March, I got this message: We haven’t heard from you in a few days and wanted to see if you still need assistance. If you do, simply reply to this email, and we’ll be happy to help! - Apparently, the continued emails that I have not received my order went on deaf ears. I see lots of nice reviews. I wonder if they paid for them. BEWARE

If you no longer need support, please ignore this email, and your ticket will close automatically. Of course, you’re always welcome to reach out again anytime if you need anything. :)

Here's a reminder of what your request was about:

2026年2月14日
自発的なレビュー
Let's Resin ロゴ

Let's Resin からの回答

Hi Kimberly,

Thanks for your response. We're deeply sorry for the delay. Since you're our valued consumer, we will definitely fulfill the promise to deliver the ordered items to you.

Below is the tracking link for your new package. The same as you, we're also angry about the working efficiency of the warehouse staff, and we've considered stopping work with them next time.🥹I will keep monitoring the tracking for you. You won't miss it.

https://www.gofo.com/us/track?searchID=GFUS01038124122691

In addition, I also applied for a $5 gift card and a 10% discount for you. May I know if it's acceptable for you?🥹❤️

Best Regards,
Let's Resin Team

5つ星のうち5の評価

I am pleased with the assortment of…

I am pleased with the assortment of product lines that you carry. I only wish the cost was more reasonable. This is a very expensive hobby. It causes me pause to get involved with selling items because cost of materials and being able to sell for a fair does not show promise.

2026年2月27日
5つ星のうち2の評価

Bad CS

Their resin,micas,specialty powders are very good quality. However the customer service was horrible. The first time I msg it took them over 15 hrs to respond and told me that they had jet lag and too tired to reply. This happened again on another occasion. twice! Inexcusable! They offer no single mica powders,no gifts or extras when you buy a large order,they think If you buy that much in resin you dont need any sticks or cup etc,when people buy in bulk they are trying to save money so help them with sticks and a few cups. Very inconsistent with their bottles and how they sell resin. Again their product are very good,but they are very lacking in customer sevice.

2025年12月2日
自発的なレビュー
Let's Resin ロゴ

Let's Resin からの回答

Hi there,
Please accept our sincere apologies for the delayed responses and the frustration this caused. We strive to provide timely and helpful support to all our customers, and we regret falling short in your case.

We would like to clarify that the delays occurred during a recent holiday period when our team was operating with reduced availability. While this is not an excuse, we hope it provides some context for the situation. We’re actively working to improve our response times and ensure that such delays are minimized in the future.

Regarding your feedback on single mica powders, order extras, and consistency in our resin packaging, we truly appreciate your insights. Your suggestions about including helpful items like sticks and cups for bulk orders are invaluable, and we’ll be sharing them with our team as we look for ways to enhance the customer experience.

Thank you again for your honesty and for giving us the chance to improve.
Best Regards
LET'S RESIN

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