Many thanks to the team at Leyland Ealing Broadway. They are trying hard to satisfy their customers. A small but well-supplied shop where you can find everything for DIY projects.
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I just wanted to say a few words about James, the store manager from Leyland in Acton. Right from the start, he made suggestions and ideas I had not thought of (and never would have), listened intenti... もっと見る
企業が回答しました
I received beyond brilliant service from JL. I had a problem with the scheduled delivery date that my builders had arranged. I phoned, spoke to JL who was unbelievably understanding and accommodati... もっと見る
企業が回答しました
I ordered some paint and accidentally put it through as click and collect instead of home delivery. I emailed customer services straight away, to change the delivery method. I was asked to provide or... もっと見る
企業が回答しました
企業情報
当該企業による記述
Leyland SDM is London's leading decorating and DIY specialists. We supply local tradespeople & people working on their own DIY projects as a Specialist Decorators' Merchants with paint and decorating materials.
連絡先
Fourth Way 24, HA9, Wembley, 英国
- 020 7275 2999
- web.orders@leylandsdm.co.uk
- leylandsdm.co.uk
4.0
ほぼ満足
377件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Leyland Ealing Broadway
Many thanks to the team at Leyland Ealing Broadway. They are trying hard to satisfy their customers. A small but well-supplied shop where you can find everything for DIY projects.
2026年5月21日
Great service
Ordered online and collected in store, really helpful and charming staff, now a loyal customer!
2026年5月12日
Leyland SDM からの回答
Hi Joe,
Thank you for your lovely review! We’re so pleased to hear you had a great experience with our team and found the click and collect process smooth and easy. We really appreciate your support and look forward to welcoming you back again soon!
Having accepted my order a few days…
Having accepted my order a few days later you tell me it is out of stock.
2026年5月1日
Leyland SDM からの回答
Hi,
Thank you for your feedback. We’re sorry to hear this. Unfortunately, despite our best efforts to keep stock levels updated, there are rare occasions where an item becomes unavailable after an order is placed. We understand how frustrating this is and sincerely apologise for the disappointment and inconvenience caused.
Nice thoughtful staff and they even…
Nice thoughtful staff and they even gave me a flap on my paint to make it easier to open 👍 thanks guys
2026年5月13日
自発的なレビュー
Leyland SDM からの回答
Hi,
Thank you for the great review! We’re really pleased to hear you had a positive experience with the team.
Sometimes it’s the little things that make all the difference, so we’re glad the paint flap came in handy!
Many thanks.
Leyland SDM からの回答
Hi Anthony,
Thank you for taking the time to leave feedback. We're so sorry you've had this experience, please could you email info@leylandsdm.co.uk, so we can look in to this further.
Many thanks.
James - The Gem of Acton Leyland
I just wanted to say a few words about James, the store manager from Leyland in Acton. Right from the start, he made suggestions and ideas I had not thought of (and never would have), listened intentively, was patient, super knowledgeable and saved me SO much money. He really went the extra mile for me when he didnt have too and has massively influenced the overall result of the work in my home for the positive. He has really made my week and is a credit to Leyland! Huge thank you James 😊 🙏 🙌 👏
2026年5月12日
自発的なレビュー
Leyland SDM からの回答
Hi Karagh,
Thank you so much for your kind words. We’re delighted to hear about your experience with James at our Acton store.
Providing knowledgeable advice, great customer service and helping customers find the best solutions is exactly what we strive for, so it’s fantastic to hear James went above and beyond to support you and help bring your project to life while saving you money too.
We’ll be sure to pass your feedback on. Thanks again for taking the time to share your experience, and we hope to welcome you back to Leyland soon!
Leyland SDM からの回答
Hi,
Thank you for taking the time to leave such lovely feedback! We will pass your kind words on to the team.
Many thanks.
Sorted quick
I had a problem with my order and it was dealt with quickly and professionally I received my order no problem after that
2026年4月22日
Leyland SDM からの回答
Hi Angela,
Thank you for taking the time to leave such a lovely review. We're glad to hear your order issue was rectified.
Many thanks.
All good great value
2026年4月21日
Leyland SDM からの回答
Hi Nigel,
Thank you for your fantastic feedback!
Many thanks.
Hammed was extremely helpful
Hammed was extremely helpful, and super friendly. Great service overall.
2026年4月30日
自発的なレビュー
Leyland SDM からの回答
Hi William,
Thanks for the 5-star review! We will be sure to pass your kind comments on.
Many thanks.
Helpful with helping a novice buy the…
Helpful with helping a novice buy the right things for the jobbut no paint mixing service at Chiswick Brancj
2026年3月2日
自発的なレビュー
Leyland SDM からの回答
Hi Joan,
Thank you for your lovely review. We’re glad our team could help you find the right products. We’re sorry the paint mixing service wasn’t available at our Chiswick branch and appreciate you flagging this.
If you ever need mixing, please feel free to contact our team and we'll do our best to advise which store nearest to you offers this service.
Thanks again.
over and beyond brilliant service…
I received beyond brilliant service from JL. I had a problem with the scheduled delivery date that my builders had arranged. I phoned, spoke to JL who was unbelievably understanding and accommodating. He juggled things around and rescheduled my delivery to a day and time that was far more suitable.
I am extremely grateful. Thank you so very much.
2026年4月29日
自発的なレビュー
Leyland SDM からの回答
Hi Yvette,
Thank you so much for your kind words. We’re really pleased JL was able to help get your delivery rearranged at short notice, we know how important timing can be when you’ve got work scheduled in.
We’ll be sure to pass your feedback on. Thanks again for taking the time to share your experience, it’s greatly appreciated.
Leyland SDM からの回答
Hi John,
Thank you for your kind review. We’re pleased to hear you were happy with both the service and customer care. We really appreciate your support and hope to help you again soon.
Many thanks.
Leyland SDM からの回答
Hi Jakub,
Thanks for the 5-star feedback!
Many thanks,
The Leyland Team
Never recieved order
Never recieved order, money was returned to my account no explaination given.
2026年4月6日
Leyland SDM からの回答
Hi Malcolm,
Thank you for your feedback, and we’re genuinely sorry to hear about your experience. We understand how frustrating it must have been to not receive your order and to have the payment returned without any explanation.
This isn't the standard of service we aim to provide. If you’d be willing to contact our customer service team on info@leylandsdm.co.uk with your order details, we’d appreciate the opportunity to look into what happened and provide further clarification.
Many thanks.
Great shop
Great shop. Always super helpful staff. Today in particular Mel was very kind knowledgeable and helpful.
2026年4月18日
自発的なレビュー
Leyland SDM からの回答
Hi Ben,
Thank you for your lovely review. We’re so pleased to hear you always find the shop helpful, and especially that Mel stood out during your recent visit. We’ll be sure to pass on your kind words to her. We really appreciate your support and look forward to welcoming you back soon.
Many thanks.
Well I've ordered for the second time
Well I've ordered for the second time. Ordered for delivery but still waiting on it the first time I got a refund this time I'm waiting on it. Who ever made the website has either put click and collect into the same button.coz I pressed the delivery. So am I going to get my item that I ordered or not.
2026年4月13日
Leyland SDM からの回答
Hi William,
We're sorry to hear about your experience and appreciate you taking the time to leave feedback. This is not the level of service we aim to provide. We understand how frustrating this has been. Your comments regarding the website journey have been noted and will be shared with the relevant team for review.
Many thanks.
Efficient prompt service
Efficient prompt service, the gentleman called to check an item before confirming pickup.
2026年4月11日
Leyland SDM からの回答
Hi,
Thanks for the lovely feedback, we're happy to hear you found our service prompt and efficient and will pass your kind words on.
Many thanks.
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