Lichi レビュー 309

Most pleasant customer service i have ever experienced! I needed an urgent exchange of sizes because I planned to wear this lichi dress for an event. Not only did they respond very fast, they made absolutely sure I got the dress on time despite a very short time frame! Makes a customer feeling truly appreciated. Dress quality 10/10. Definitely worth the money.

Excelent quality, fit perfectly, fast delivery. Have always received notification about order status. Thank you!

Everything is fine, the dress is amazing, the service is excellent!

Schnelle Lieferung, gute Qualität und Passform super.

for me i would give Lichi if i could more than a 5 stars
besides the beautiful and classy clothes they have the fabrics and finishing is great also, they’re so trustworthy and i always order from them comfortably because of their great finishing and the customer service so flexible and helpful,
thank you Lichi team

I just fell in love with clothes Lichi, my acquaintance with the brand began with the Straight-line gold-button tweed jacket, usually I wear size M, but according to the size chart I was more suited to L. I was hesitant about which size to choose - I wrote to the support chat and I got an answer in five minutes. I have chosen L as a result my order has came in about 8-9 days, but web site says that delivery takes from 10 to 14 days. I was pleasantly surprised! The jacket fit me perfectly and I ordered the trousers to go with the jacket. Perfect for the office and for going out. I am satisfied with the quality, but let's see how it behaves in wear. For me, Lichi - the discovery of this year! I'll keep an eye out for new items.

I love it the store, is very clean and classy. The collection I saw it was inspired by “Wednesday”. The other outfits are very elegant as well, a kind of old money style, the fabric is great, the price worth it for sure.
I bought a velvet dress with feathers, I’m obsessed.
I’m going to comeback again 100%.

I really loved the dress that I got from Lichi. However, the quality could have been better. Also, had some threads sticked out inside.
In terms of size everything fit almost ideally (I’m 171cm tall and apparently Lichi dresses aim a bit higher girls but it still look very good).
Delivery was accurate and without any problem.
Definitely will recommend my girlfriends :)

REVISED REVIEW PLEASE READ!

Lichi is a beautiful brand with beautiful clothes. I got my order very quickly and tried everything. Some clothes were too small but the rest were perfect. High quality and very classy. I returned some things. The return label etc went very quickly. It took some time and multiple communication with Lichi to get the money back but they were very helpful and made sure that I got it. Happy with this!

First of all, it’s a shame to have such a glitched website. It took about 5 tries to check out because the website kept saying “something went wrong” Turns out 2 of these tries went through so they charged me twice 🤷‍♀️ I received email confirmation HOURS after I purchased the order and it’s also weird. I’ve found a chat window or something to explain what happened and the customer service apologize and confirm that they understood what happened and I’ll get my money back. I ended up dispute the transaction through my bank 3 weeks later because store didn’t send me the refund.
Speaking about website again..If you order from USA you have to mark it before start shopping, otherwise you won’t find your country at the address window. Fine. but since website are glitching it tried to push me back to other countries page. I’m not sure I’m explaining that correct but its just my experience. I ended up memorize the 2 things I want to order and quickly searching it in the “USA website” so I could check out then.
I’ve ordered cropped cardigan and turtleneck sweater since I’ve read the reviews about return issues and decide not to order something I wasn’t sure would fit me. The sweater’s turtleneck is way to tight. I’m 115lbs and flat af so the S size fits perfect but the neck ruined everything because I literally fell choking. Quality is good. I really like the style of clothes and would like to order more but these technical issues turns me away. It also makes me feel that returns are pain in the ass so I’m afraid to shop dresses.

Incredible quality and really affordable price. I already have 5 items from Lichi and every time I wear them I get so much compliments!

I am giving a 5 star as I am already an old customer and all my dresses from lichi are still wearable and look good. Just want the delivery to be faster.

Perfect&original clothing😍 so special and so nice, love it!

I am ordering Lichi clothing for quite a while already and always the quality and style is amazing! I guess it is a good sign when on the company party people you don't know come to you to comment on your outfit :)

But my latest experience deserves 5 stars! I was heading out for vacation and have placed the order too late. But I contacted support and they have sent my order with express shipping - so to vacation with new sweaters <3 Thank you!

The quality of the dress I bought is impeccable for the price point and I am so glad I finally bought one of their items, I will maybe buy other item in the future thanks to the quality and the customer service gave me answers very quickly

I'm totally into Lichi's minimalism that makes me a loyal customer. Items look great together. You can create lots of looks with this store alone. Delivery from Poland. Gets fast to Estonia—just about 3 days.

I tried to order a Ruger shirt and was told twice that it did not go through. However, your company charged me three times at $46.63 each time through my credit union! I want my money back immediately please as I am very unhappy with your company.

Lichi is my best helper in picking looks for various celebrations. Dresses there look really feminine and emphasizes the body shape. Last time I took a satin one. It looks even better than in the photo. Fine quality🔥

Outstanding service. I placed my order and noticed that for some days the status of the order did not change. I reached out to Customer support and the very next day the order was shipped and less than 24 hours I received it. Absolutely amazing.
All the items were neatly packed and arrived in good condition. The clothes are of good quality and fit perfectly.
10/10 service. Will purchase again for sure!

In February 2022 my daughter bought 2 dresses that were nicely delivered to the U.K. the nightmare started when we wanted to return one of them. After 5 months of contacting costumer services they finally gave us a return address…. In America!! Paid £20 to return, that Lichi said they would refund, and now the tracking message is “was not possible to identify the delivery address”. Great! Lost the dress and the posting money. can’t prove that I’ve sent it to the address I was given so contacting costumer service is pointless!