Life is Good レビュー 84

I ordered 3 shirts that I did receive. They were too big so I wanted to return. They offered me $10 to add to the amount I spent so I ordered 3 more in a different size. They were too short so again I returned them. I paid for my first order by my credit card and the second order I used the money from my first order, the $10 they offered me and another $9.00 on my credit card. They refuse to refund me. They say everything was paid by a gift card and I have to use it on there site. Disgusted that I now lose my money or order some shirts that don't fit me.

Ordered 93$ worth of tee shirts which were inadvertently sent to my previous address. Drove all the way to old address after receiving delivery update. No package. Contacted Life is Good who recommended I make a claim with my bank. Did so, bank said since transaction was authorized, it was up to merchandiser to refund. Again contacted Life is Good who basically said I’m SOL. Ive never had that issue with any other retail store. Usually no questions asked and will reship or refund. Life is Good for them I guess ripping off customers to the tune of close to 100$. Shame on them. Will never buy from them again and will leave my experiences with them on all platforms that I can.

I bought one t-shirt and really liked it. I then ordered 7 more and was amazed how much they shrunk after washing. You have to order at least one size larger. I can't speak to how long they last.

They steal from small, independent artists. Is that positive? They also use tacky ai art. Is that Good? Zero respect. Greed. They are what’s wrong with this world.

We love Life is Good. Half of my husband's closet is Life is Good shirts, so we were excited to check out this store in Gatlinburg. Life is NOT good at this store however. We walked in at 7:40 (store closing time was posted at 8). We have never felt so uncomfortable shoping at a store. There was a woman standing in the doorway clicking the deadbolt back and forth as a passive agressive way to let us know they were closing. If they were going to close, it would have been better to tell us nicely instead of the passive agressive behavior/bad looks. My husband told the woman in the store that we felt really uncomfortable and asked what time they close and if they even wanted us there. She told us they close between now and 8. Based on other reviews I have read, it looks like others have the same experience with inconsistent closing times and rude service. There were multiple shirts we may have purchased but we have never felt so unwelcome in a store and told them how rude we thought they were as we were leaving. This store is truly the oposite of the brand's core value of "spreading opitimism."

You cannot trust Life is Good shirt reviews. I love their shirts, but I received one that was cut too small, had inferior fabric and came with a hole in the back. Life is Good asked for a review and I gave the shirt a 2 star review. Life is Good never posted my review and I noticed that another women who felt the same had her review posted under 5 stars instead of lower stars. So basically, the reviews of tops on Life is Good are not accurate and I resent that I tried to help other shoppers to have a more accurate picture of one of their tops and it was not displayed.

I'd give them zero stars if I could. They took my money and never delivered my order. The tracking just mysteriously never updated 5 days after ordering. When I requested a refund they said I couldn't request one until the end of the month. I'm still waiting for my refund.

I have ordered several t shirts. Everytime I ordered, the next day the offer a free t shirt. This happened to me twice. They just lost a good customer!

Received a Life is Good (LIG) shirt as a gift for the holidays. The shirt is the wrong size. I've repeatedly contacted LIG and attempted to exchange the shirt for the proper size. This is a brand new, unworn shirt with the original tags from the manufacturer still attached. LIG has repeated refused to assist in facilitating an exchange, stating that they cannot confirm the initial purchase based on the information I provided.
I have several LIG shirts, which is likely why friends purchased the shirt I received as a gift, but based upon their absence of customer service or willingness to assist, I will stop purchasing their products as gifts for others and will never purchase anything from them again.

Product never delivered. Appalling service.
No refund and no reissue of the order. Would not trust them with your money.

Just received. My most recent shipment of life is good long sleeve t-shirts and I am extremely disappointed

I love Life is Good products but their custom service is awful. Impossible to contact through chat as requested. It take multiple calls to get through to speak to someone and when you finally get them on the phone they aren’t very helpful Emails take weeks for a response and once it’s received it is unsatisfactory. Their guaranteed shipping is not guaranteed. Disappointing

Site offers “guaranteed” arrival by Christmas Eve. It arrives two days after Christmas. I reach out via email and they have to refer to a “specialist” to reply. This never happens, but they do send me an email asking for a review. I respond to that , and finally get a response that they can’t control shipping. Then why did you GUARANTEE arrival? Too many companies going to cheap outsourced support to make more money.

Ordered a shirt for my son for Christmas. Order processed 12/1/2025 due to arrive 12/8/2025. Never received till 12/26/2025!. Followed the tracking and it went from New Hamshire to 3 post offices in florida then to Puerto Rico!!! Unable to reach a live person on the phone. Had to text company a message. Very poor service and shipping is terrible.

Horrible shipping. Order did not arrive in time for Christmas as advertised and took a week to even ship. So disappointed. Holiday is over and family is gone so overpaid for holiday shirts that won’t be used. Hopefully will hear from customer service soon.

Ordered 2 Christmas Shirts on Dec 8th. They didn't arrive at the postal service until Dec 17th. Didn't get to use them this year. Called customer service on Dec 16th to cancel. I was told they already ship. They had not shipped. A label was created on Dec 16th but it was still in the warehouse. Arrived late on Dec 23rd. If I had known, I would not have ordered, Offered me 20% off next purchase. You get a lot more off if you wait for a sale!

Honestly, the company does not deserve even one star. Prior to ordering this holiday season they guaranteed delivery by Christmas Eve and expedited shipping. Ordered on the 14th of December and only shipped out the 21st using standard shipping. Today is Christmas Day and never received my package. I called customer service multiple times and the refuses to transfer me to a supervisor. Stated the supervisor would call me back. After three calls on the same day and three promises they would call me back, it never happened. All agents told me different stories. They assured me I would receive my package on Christmas Eve. Never happened. I questioned why a supervisor is not calling me back their solution…..to return the items when I do receive them. No lie. That’s exactly what they told me to do. They do not care. This company is horrible. I will never order from them again. And honestly, I will not let this go. It was guaranteed Christmas delivery. They lied to me they expedited my package which never happened. Heartless customer service reps. Supervisors that never call you back. No respect. No communication. No solution.

Had to return an item. This is in December. I only found out the replacement item was out of stock because I called. They should have notified me. They have NO voicemail and if you call the number it will hang up on you after about 3 minutes. Never again.

Something doesn't add up...I left a 1 star review on the LIG website after receiving a shirt that was not what I ordered and was not the same quality and size as LIG shirts that I used to purchase at Dicks Sporting Goods. I noticed mostly 5 star reviews on their website and wondered how my opinion of the product could be so vastly different from the other reviews. I see mostly negative reviews on this site; makes me wonder if the reviews on the company site are legit.

TERRIBLE CUSTOMER SERVICE. Placed an order for 3 long sleeve shirts on Grinch for the holiday season . They use USPS for shipping and their tracking showed package was delivered. Most likely mail man delivered to a wrong address. They keep telling me to check the tracking and mail box . And to keep calling them back. Great product TERRIBLE CS. Listen to other reviewers. Order them elsewhere not directly from their websites. They need to just refund me so I can purchase the replacement OR send me the replacement without the refund . I ordered them early as they are gifts but by the time they issue a refund the correct sizes would be gone . They need to use a better carrier for delivery and not USPS. If they want to save money on carriers then when item gets lost they should be willing to shell out money by reprocessing the orders so customers can get what they paid for !!!!! Because of you my LIFE IS NOT GOOD !