Lifting365 レビュー 

Lifting365 からの回答

2025年10月23日

Thanks, Nick. We are delighted to hear your order arrived quickly. If you need any help with product selection or training, we’re here to help. Appreciate you choosing Lifting365.
Best regards;
Kieran Twohig | CEO

Lifting365 からの回答

2025年10月21日

Thanks, Paul! Great to hear you found our Safety Harness Training Course very good. We appreciate your feedback and look forward to seeing you on another course soon.
Best Regards
Kieran Twohig | CEO

Lifting365 からの回答

2025年10月21日

Thanks so much, Nuala! We really appreciate your continued support and are delighted to hear your order arrived quickly. It’s always a pleasure to serve returning customers. Thanks again for choosing Lifting365.
Best Regards
Kieran Twohig | CEO

Lifting365 からの回答

2025年10月21日

Thanks, Niall. Great to hear your order arrived quickly and that you’re pleased with both the product and the price. We appreciate your review.
Best Regards
Kieran Twohig | CEO

Lifting365 からの回答

2025年10月21日

Thank you for your review. We’re glad our team was able to respond quickly and put your mind at ease about your delivery. Providing clear communication and great service is very important to us. We really appreciate your feedback!
Best Regards
Kieran Twohig | CEO

Lifting365 からの回答

2025年10月2日

Hi Noreen, thank you so much for your 5-star review! We’re delighted we could help resolve the issue quickly and ensure your order was placed without any hassle. Providing prompt and personal support is very important to us, and it’s wonderful to hear that it made a difference for you.
Best regards,
Kieran Twohig | CEO

Lifting365 からの回答

2025年10月2日

Hi Graham, thank you for your fantastic 5-star review! We’re thrilled to hear you were happy with our service, speedy delivery, and quick responses to your queries. Your feedback means a lot to us, and we’re glad we could make your experience a positive one.
Best regards,
Kieran Twohig | CEO

Lifting365 からの回答

2025年9月15日

Hello,

We are Lifting365, a trusted provider of Lifting and Material Handling Equipment. After thoroughly reviewing our records, we could not find any evidence of communication or an order placed by you with our company and the reference number that you have given is not our refernce number. This would suggest that you are referring to a different company.

Could it be possible that this review was intended for a different company? If so, we kindly ask you to verify the intended recipient of this review.

Additionally, if the company you are referring to is displaying our Trustpilot banner on their website, could you please provide us with the website’s URL? We take this matter very seriously, as we are committed to upholding the highest standards of service and transparency.

If this is the case, please remove the review and contact Trustpilot, and we will also notify them on our side.

Should you have any concerns or require further clarification, please feel free to reach out to us directly at sales@lifting365.com. We’re always here to assist.

Kind regards,
The Lifting365 Team

Lifting365 からの回答

2025年9月13日 に更新

Hi Craig

We’re genuinely sorry to hear of your frustration and that part of your order didn’t arrive together. Please be assured this was not intentional – your remaining items will be with you shortly as per the email we sent you yesterday, the same day you highlighted this to us, not a week later.

As you’re fully aware, we are in the middle of an office move. During this transition our staff have limited access to emails and no access to phones, which has limited our ability to respond as quickly as usual. We will follow up and resolve any outstanding issues fully once we are back up and running.

I’m sure you’ve had days at South West Hire & Sales in Launceston where things didn’t go exactly to plan, especially when moving into new state-of-the-art offices. This situation is not standard for us. An office move does not happen every day, and I believe most people would allow a bit more lenience because of that.

We absolutely value all of our customers, and while we understand delays can be frustrating, a 1-star review does have an impact on the staff members at Lifting365, who work hard every day to support our customers. We’d be grateful if you could reconsider your review knowing that we are moving offices and your remaining items are on the way.

Thank you for your understanding.
Kieran Twohig

CEO | Lifting365

Lifting365 からの回答

2025年9月15日

Thank you, Brendan! We’re delighted to hear you found our range and product information helpful, and that everything was easy to follow. We really appreciate your feedback and support.

Best regards,
Kieran Twohig
CEO | Lifting365

Lifting365 からの回答

2025年9月10日

Thank you, Mark, for the fantastic review! We’re delighted to hear you found our website easy to use and that you’re 100% happy with the service. We really appreciate your support and look forward to helping you again in the future.

Best regards,
Kieran Twohig
CEO | Lifting365

Lifting365 からの回答

2025年9月10日

Thank you, Doug! We’re so pleased to hear Jack was able to go the extra mile to get your equipment to you on time, even over the weekend. We’ll be sure to pass on your kind words to him, it means a lot!

Best regards,
Kieran Twohig
CEO | Lifting365

Lifting365 からの回答

2025年8月21日

Hallo

Wir sind Lifting365, ein vertrauenswürdiger Anbieter von Hebe- und Materialtransportgeräten.

Wir haben unsere Unterlagen sorgfältig geprüft und konnten leider keine Hinweise auf eine Kommunikation oder Bestellung unter der von Ihnen angegebenen Referenznummer finden.

Da diese Referenznummer nicht mit unserem System übereinstimmt, bezieht sich Ihre Bewertung wahrscheinlich auf ein anderes Unternehmen.

Könnten Sie bitte überprüfen, ob Ihre Bewertung für ein anderes Unternehmen bestimmt war? Falls ja, wären wir Ihnen sehr dankbar, wenn Sie die Bewertung entsprechend aktualisieren oder entfernen könnten.

Sollte das von Ihnen erwähnte Unternehmen unser Trustpilot-Banner oder unseren Trustpilot-Namen auf seiner Website verwenden, teilen Sie uns bitte die URL mit. Wir nehmen diese Angelegenheit sehr ernst und werden Trustpilot ebenfalls benachrichtigen, um Transparenz zu gewährleisten und unsere Kunden zu schützen.

Bei Fragen oder für weitere Informationen wenden Sie sich bitte direkt an uns unter sales@lifting365.com – wir helfen Ihnen gerne weiter.

Mit freundlichen Grüßen, Ihr Lifting365-Team



Hello

We are Lifting365, a trusted provider of Lifting and Material Handling Equipment.

We’ve carefully checked our records and unfortunately, we couldn’t find any evidence of communication or an order under the reference number you provided.

As this reference number does not match our system, it seems likely your review may relate to a different company.

Could you kindly double-check if your review was intended for another business? If so, we’d really appreciate it if you could update or remove the review accordingly.

If the company you’re referring to is using our Trustpilot banner or name on their website, please share the URL with us. We take this matter very seriously and will also notify Trustpilot to ensure transparency and protect customers.

Should you have any questions or need further clarification, please don’t hesitate to reach out to us directly at sales@lifting365.com — we’re always happy to help.

Kind regards,
The Lifting365 Team

Lifting365 からの回答

2025年8月20日

Thank you, Mr. O’Connor, for your review. We’re delighted you found our website quick and easy to use, and we look forward to welcoming you back again soon.

Best regards,
Kieran Twohig | CEO | Lifting365

Lifting365 からの回答

2025年8月15日

Thanks, Mark! Delighted to hear we were easy to deal with. If there’s anything else you need or if we can help with another project, just give us a shout.

Best regards,
Kieran Twohig | CEO | Lifting365

Lifting365 からの回答

2025年8月13日

Hi Eoin, thank you for your fantastic review! We’re delighted to hear your order arrived so quickly and that Jack was able to assist you. We’ll be sure to pass on your kind words to him.
We appreciate your support and look forward to helping you again in the future.

Kind regards,
Kieran
CEO – Lifting365

Lifting365 からの回答

2025年7月29日

Thank you, Debbie! We really appreciate your kind words and are so glad you were happy with our service. If there’s anything else we can help with, we’re always here.

Kieran Twohig | CEO | Lifting365

Lifting365 からの回答

2025年7月29日

Thank you, Susan, for taking the time to leave this great review. We're delighted to hear that you found our service responsive and efficient from start to finish. It’s always our goal to make the ordering process as smooth and straightforward as possible. We really appreciate your business and support!

Kieran Twohig | CEO | Lifting365

Lifting365 からの回答

2025年7月16日

Thank you so much for your kind review, Mahu! We're really glad to hear that you're happy with your safety harness and, most importantly, that you feel safe while working at height. Your safety is our top priority, and it's great to know our equipment is giving you the confidence and protection you need. Stay safe and thanks again for choosing Lifting365!

Best regards
Kieran Twohig | CEO | Lifting365

Lifting365 からの回答

2025年7月9日

Hi Sam,
Thanks for the great review! We're really pleased to hear our team was able to provide helpful advice over the phone. Don’t hesitate to reach out anytime—we’re always here to help.

Best regards,
Kieran Twohig
CEO | Lifting365