We’ve had a great experience with Lifting Equipment Store. The service has been efficient, professional, and reliable throughout. A special thank you to Millie, who went above and beyond to chase... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
What fantastic aftersales services. Having ordered some straps, there was a delay as a result of the courier. Gemma went above and beyond to help us and ensure that we had what we needed the... もっと見る
企業が回答しました
I ordered a Yale 1 Tonne electric hoist and needed next day delivery. After initially being told that Yale would take 2 to 3 days to sort, LES sales executive, Millie Moreton, put in a next day reques... もっと見る
企業が回答しました
We recently ordered a large fork lift Jib from LES which was sent to us direct from the manufacturers. Unfortunately the Jib arrived on a pallet which had clearly been damaged during transportation... もっと見る
企業が回答しました
企業情報
Lifting Equipment Store について
当該企業による記述
A REPUTATION WITH OUR CUSTOMERS THAT IS SECOND-TO-NONE
At LES - Lifting Equipment Store, we have built a reputation with our customers that is second-to-none. Our exquisite attention-to-detail, expert advice, and advanced product knowledge is unrivalled. Furthermore, we understand that when you order a product, you order it because you need it. And that's exactly why our team will keep you updated every step of the way from order to final delivery.
WHO WE AREFounded more than 10 years ago, Lifting Equipment Store has quickly established itself as a market leader, continuously going from strength to strength in an ever-competitive market. Based in the heart of the West Midlands, in Stourbridge, our team of experts offers extensive knowledge and experience, supplying industrial products all over the globe on a daily basis. No customer is located too far away for us. WHAT WE DO
At LES, we provide both one-off and regular customers with access to thousands of lifting, rigging, material handling, and height safety products, coupled with expert advice and a unique service that is truly worth five stars. We can provide single sales, as well as discounts on large volume orders, and nearly all of our products are shipped the next day, using only the most trusted couriers, displaying accurate lead times for every product line. Dealing with Lifting Equipment Store is easy, and you get plenty of options. Products are simple to customise and adding items to your basket, checking out, and paying using any common credit or debit card is effortless. But we do acknowledge that some business-to-business customers require more convenient and flexible terms, therefore we are open to discussing potential trade credit accounts. We have the capability to send anything, anywhere. Whether that be a small box of lifting slings to Birmingham, or a full-sized JCB shipped to Nigeria - no product is too big or too small. We handle the hassle and deliver your goods - and on our promises.
Talk to the REAL Experts
当該企業による記述
- WE'RE COMMITTED TO OUR CUSTOMERS
- Our technical sales team understand complex lifting systems and are LEEA qualified ready to handle your lifting challenges - we sell more than just a box!
We Guarantee The Lowest Prices
Our Price Match Promise
Want a better price? Good luck finding one! We know that price isn't everything and that many of our customers find great satisfaction in the expert, premium service and with that appreciation alone, continue to return to us.
But with that being said, we always strive to be the best on price and never knowingly undersold. We regularly price check every single branded product against our competitors so you don't have to waste any time, your next lifting project just got easier and more affordable!
We ask that you challenge us to beat any like-for-like quotation - we will always do our absolute best to beat the lowest price - if it isn't us already that is.
連絡先
20 Gainsborough Trading Estate, Rufford Road, DY9 7ND, Stourbridge, 英国
- 01384 567430
- info@liftingequipmentstore.com
- liftingequipmentstore.com
LIFT MORE, WORRY LESS!
4.9
優良
1253件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We’ve had a great experience with…
We’ve had a great experience with Lifting Equipment Store. The service has been efficient, professional, and reliable throughout.
A special thank you to Millie, who went above and beyond to chase up parts for us and ensure everything was delivered as quickly as possible. Her communication and commitment really made a difference and helped keep things moving on our end.
Highly recommend the team for their support and excellent customer service.
2026年4月14日
自発的なレビュー
ANOTHER great delivery and product and…
ANOTHER great delivery and product and quick delivery
2026年4月8日
Very easy to do business with and items…
Very easy to do business with and items came very quickly, very good service.
2026年4月2日
Lifting Equipment Store からの回答
Hi Andy,
Thank you so much for your kind 5* review, we hope to see you shop with us again soon :)
Team LES
Lifting Equipment Store からの回答
Hi Sean,
Thank you so much for your lovely 5* review, we hope to see you shop with us again soon :)
Team LES
Lifting Equipment Store からの回答
Hi Jim,
Thank you so much for your great 5* review and your kind comments, we hope to see you shop with us again soon :)
Team LES
George was very helpful answering all…
George was very helpful answering all of my questions
and the 2 ton lifting beam was delivered 3 days later, very pleased with the service.
2026年3月26日
Lifting Equipment Store からの回答
Hi Trevor,
Thank you so much for your lovely 5* review, we are so pleased you are happy with the customer service provided by George.
We will be sure to pass across your kind comments to George and the rest of the LES team. We hope to see you shop with us again soon :)
Team LES
Millie was great
Millie was great, went above and beyond to make sure we got sorted in time!
2026年3月30日
自発的なレビュー
Lifting Equipment Store からの回答
Hi Alex,
Thank you for the 5 stars! It's great to hear that you had a successful and smooth experience with us, and that Millie took great care of your order from star to finish. We will be sure to let her know of your kind words.
-Team LES
Excellent service from Gemma at the…
Excellent service from Gemma at the lifting equipment store, very easy account setup, first order arrived earlier than expected!
on another order we required a slight modification and serial numbers added which was no problem at all, and again quick delivery.
LES is now our prefered supplier of lifting equipment.
2026年3月18日
自発的なレビュー
Lifting Equipment Store からの回答
Hi Jim,
Thank you so much for sharing your experience with us. We are delighted to hear that you are pleased with our products and service, I will forward on your kind comments to Gemma.
We look forward to see you shop with us again soon :)
-Team LES
What fantastic aftersales services.
What fantastic aftersales services.
Having ordered some straps, there was a delay as a result of the courier. Gemma went above and beyond to help us and ensure that we had what we needed the following day.
Problems happen, and LES have shown that, they take them seriously and will sort your problems out.
No hassle, no arguments. Just fast easy solutions to the problem.
LES are genuinely one of the easiest companies that I have had the pleasure of dealing with. Other companies could learn a lot from them.
2026年3月24日
自発的なレビュー
Lifting Equipment Store からの回答
Hi Daniel,
Thank you for leaving us a great 5 star review! We appreciate your kind and honest words, and we are so glad to hear that Gemma made your experience as smooth and easy as possible!
We will be sure to pass on your kind words to Gemma :)
-Team LES
There was no issue with the company…
There was no issue with the company direct, there was an issue with the delivery. The delivery address on the package was correct but presume the delivery company saw the business name on it & decided to try to deliver it to the business premises rather than the actual address on it & there was nobody there to sign for it. Meaning we had to go to collect it from them to be able to receive it
2026年3月19日
Lifting Equipment Store からの回答
Hi Fiona,
Thank you so much for taking the time to leave us a review. I have tried reaching out to you via email to pass on my sincere apologies for the issues with this delivery.
As your order was drop shipped by the manufacturers, we were not notified of this matter until we saw your review. If this has been brought to our attention, we would have gone above and beyond to turn your experience around and make it as smooth and successful as possible. This delivery has been escalated with the manufacturers so that this does not arise for future deliveries. We have also arranged for your carriage has been refunded in full for you.
On another note, thank you for your kind words about LES, and sharing your honest experience with us. We truly value our customers and aim to provide a 5-star experience every time.
-Team LES
Excellent Customer Service
We recently ordered a large fork lift Jib from LES which was sent to us direct from the manufacturers.
Unfortunately the Jib arrived on a pallet which had clearly been damaged during transportation and the Jib arrived minus locking pins.
I spoke with Millie in sales to explain the issue and the matter was dealt with quickly and efficiently and replacement pins were on their way from the manufacturer.
It's so nice that when an issue occurs that it is sorted out in a quick and efficient manner.
2026年3月24日
自発的なレビュー
Lifting Equipment Store からの回答
Hi Stephen,
Thank you for your honest 5* review! We are super glad to hear that Millie was able to jump on this immediately and get this resolved at the soonest opportunity! Thank you for your trust and kind words. We will be sure to pass this across to Millie.
We hope to see you shop with us again soon :)
-Team LES
Lifting Equipment Store からの回答
Hi Mark,
Thank you for taking the time to leave us a review. We are super happy to hear that you are pleased with our service and products! :)
-Team LES
I ordered a Yale 1 Tonne electric hoist…
I ordered a Yale 1 Tonne electric hoist and needed next day delivery. After initially being told that Yale would take 2 to 3 days to sort, LES sales executive, Millie Moreton, put in a next day request to Yale, who kindly built and dispatched the hoist double quick, and we received it the following day. Millie's communication and help was outstanding. Many thanks
2026年3月11日
自発的なレビュー
Lifting Equipment Store からの回答
Thank you for your 5* Review Nigel. We are very pleased to see Millie managed to improve delivery to next working day for you, we will pass on your kind words to Millie.
We hope to see you shop with us again in the future.
- Team LES
Excellent Service
2026年3月10日
自発的なレビュー
Lifting Equipment Store からの回答
Thanks so much for your 5* Review Paul!
- Team LES
Excellent customer service
2026年2月16日
Lifting Equipment Store からの回答
Hi there,
Thank you for taking the time to leave us a 5* review. We hope to see you shop with us again soon!
-Team LES
Great experience
quick delivery, easy to use website and kept updated between the purchase and delivery of my order.
2026年2月16日
Lifting Equipment Store からの回答
Hey Charlotte,
Thank you for the 5* review. We are happy to hear that you had a great shopping experience with us!
-Team LES
Lifting Equipment Store からの回答
Thank you for your 5* Review Pete - we hope to see you shop with us again in the future.
- Team LES
Brilliant Customer Service
Ordered online, surprised to see guaranteed next day FOC, totally unexpected.
Received an email from Gemma Morris to tell me 1 item was out of stock and Yoke did not have anymore stock.
Luckily the size that was out of stock was the wrong size! Our fault.
Gemma rang me straight back after I'd informed her I'd need to wait for one of the engineers to confirm if the alternative was acceptable.
I informed her that we required a different size, which she sorted straight away over the phone and took prompt payment so we could receive the item on the same next day delivery.
This is our second time of using LES and their customer service is second to none.
2026年3月2日
自発的なレビュー
Lifting Equipment Store からの回答
Hi Sally,
Thank you for your 5* review and great feedback on your second shopping experience with LES. We are pleased that Gemma made your experience smooth and easy! We will be sure to pass on your kind comments to Gemma :)
-Team LES
Customer Services Millie Moreton
Have used a few times when needed and all equipment has been delivered really quickly and customer services especially Millie Moreton who i have mainly delt with when needing certificates respond on the same day with answers
2026年2月27日
自発的なレビュー
Lifting Equipment Store からの回答
Hi Michael,
Thank you so much for a great review! We are pleased to hear that you are impressed with our service and products. We hope to see you shop with us again soon!
-Team LES
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。