LighterLife UK Ltd レビュー 

284
•
TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Caroline Martin has made Saturday mornings fun and interesting. She has put together a great group where you don’t feel on your own with any food hang ups you might have. She brings an added bonus of... もっと見る

企業が回答しました

5つ星のうち5の評価

Pure gold. The group work with Natalie Fernando has been transformative, it's continuing to make a huge positive difference to me every day even though I thought I was beyond repair at the age of 60+... もっと見る

企業が回答しました

5つ星のうち4の評価

What has made Lighterlife really work well for me is my mentor, Jane Haylor. It’s not easy losing weight and she has been an inspiration and a very approachable mentor. I wouldn’t have returned to Li... もっと見る

企業が回答しました

5つ星のうち5の評価

Brilliant plan, products, mentor support and customer service ! I cannot recommend highly enough - this has changed my life. Great subscription offers available which saved me money and gave me even... もっと見る

企業が回答しました

企業情報


連絡先

4.5

優良

TrustScore 5段階評価の4.5

284件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(284)

過去12か月のレビュー数: 68件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Leaves a Nasty Taste

Rating based on Lighterlife UK Limited Pricing.

Be aware that once you have signed up on the 12 week programme this company may offer a promotion that slashes the price of the 12 week programme by approx 10%. They will not permit you to change to the promotional price. Not even for the remainder of the product that they have yet to dispatch and send you.

3 weeks in and I am being held to paying nearly £8 per week more than the promotional price that was offered about 3 weeks after I signed up. This, for exactly the same product & more annoyingly, product that has not even been dispatched to me yet.

Rock and a hard place choice – pay a penalty of over £70.00 and leave or suck it up and pay more than those who joined 3 weeks after me at a discounted price.

This is a pricing/marketing issue and it nothing to do with premium quality of ingredients used or their claim of investment in product development. It is pure profiteering that two people can receive the same product, and depending on when the order commenced (not when it was dispatched) can be paying 2 very different prices.

Leaves a nasty taste!

One more thing - I wouldn’t have left a review here, but when I posted it on Lighter lIfe’s website my review still hadn’t been approved a week later. Seems Lighterlife would rather keep this pricing differential under wraps.

2024年4月15日
自発的なレビュー
LighterLife UK Ltd ロゴ

LighterLife UK Ltd からの回答

We understand your frustrations Tracey but this is the way that the majority of promotions will work. You could purchase a flight today and then the next week it is on discount, food in supermarkets may be full price today and then on a discount tomorrow.
You can save up to £31 per week on our subscriptions even when not promotion.

5つ星のうち5の評価

My appreciation for Neil Spencer - LL Mentor


Neil Spencer is not just an amazing mentor to us all. He is an incredible, wonderful, warm human being who personifies empathy, understanding and compassion, with an unbelievable, intoxicating positivity providing never ending strength for us all to succeed.
The sheer intensity of his vivacious personality is so inspiring, coupled with his tenacity to encourage, lead and protect us from ourselves is portrayed in the most diplomatic of ways with so much passion. He makes us feel that we can make the impossible…. Possible!!!
Neil completely gets it on a professional and personal level, he is a true gem of a person who does, has and will help us realise that we can take back control, we can achieve and its not just about losing weight and maintaining it, its also about, learning, accepting and moving on and becoming a better version of ourselves in all aspects. Neil really is a truly remarkable individual whose dedication, commitment, drive and ambition is totally focussed on motivating us to be more self-ware so we can and will gain control of our emotions. He validates our feelings without judgement and has instilled in us a clean slate message, in that we will not let our emotions dictate our actions, by looking at the triggers for our behaviour, teaching us that if we put in the effort and maximise all the support, we can build a new life and no longer be a prisoner in our own body and minds with food as our torturer/governor. Through Neil’s teaching and learning we understand that the concept of detachment from food is a radical acceptance and a necessary step in order to overcome negative emotions which turns the dark clouds into rainbows and eventually sunshine.
I’m sure Neil has his off days, just like all of us, but…….he is always at the end of an email or WhatsApp message and makes us all feel valued as a group and as individuals. He has surpassed my expectations to an exceptional level and I will be eternally grateful to him for making me feel so, so very special.
Neil is our sunshine, and our treasure at the end of our rainbow. Lighter Life and his clients are extremely lucky to have Neil who is a true gentlemen and a rare, exquisite jewel in lighter life’s crown.

2024年4月12日
自発的なレビュー
LighterLife UK Ltd ロゴ

LighterLife UK Ltd からの回答

Thank you Carol for sharing your review with us. What fantastic feedback for Neil!

5つ星のうち5の評価

Excellent support from my mentor Neil…

Excellent support from my mentor Neil and my Monday group! Have felt supported every step of the way. When there have been ups and downs Neil
Has always been there to pick me up and regularly checks up to make sure all is well. Our group are all at different stages in their lighter life journey which has been so helpful.

2024年3月26日
自発的なレビュー
LighterLife UK Ltd ロゴ

LighterLife UK Ltd からの回答

Thank you for taking the time to leave your review Louise.

5つ星のうち5の評価

Weightloss success

Having been buying foodpacks week to week, I've finally taken out a 12-week subscription. It's a vote of confidence in my mentor, Neil, and the huge difference he has made to my success on this plan.
I "hovered" for months, dipping in and out, before I finally made a commitment to TotalFast. Neil has been with me throughout, with helpful texts and emails. I admire the way he mentors our group. He's kind, funny but, above all, completely professional and on
top of what's happening for all of us. He gives us encouragement we need and insights to help change our behaviour. Without him, I don't think I could have
stuck this as long as I have. I’m halfway through my weightloss journey and have every confidence I will succeed.
I’m also impressed by the helpfulness of head office and by how long they keep the same staff. It all speaks to LighterLife being a decent company.

2024年3月25日
自発的なレビュー
LighterLife UK Ltd ロゴ

LighterLife UK Ltd からの回答

Thank you Renata for your feedback and review.

5つ星のうち5の評価

The support from weekly meetings via…

The support from weekly meetings via zoom and the mentor support i have had from Neil make sticking to plan so much easier.

In terms of the speed of weight loss and the consistency of weight loss lighterlife is amazing. for people like me with 7 stone to lose it has meant I can get my life back quicker. My mobility and mental health has improved vastly.

2024年3月6日
自発的なレビュー
LighterLife UK Ltd ロゴ

LighterLife UK Ltd からの回答

Hi Saira, Thank you for sharing your experience with us. Its fantastic to hear!

5つ星のうち5の評価

Lost 18lbs in my first month and kept it off because i attended the CBT

Lost 18lbs in my first month and have kept it off now for 4 months. Ive tried lighterlife before and although i lost weight I put it back on straight away. My mentor introduced me to the CBT sessions and i reluctantly attended. I am really glad i did because its really helped me understand why and when i used food in the past. Now that i know what im doing, i stop myself in the act and that alone has meant my life has completely changed. I highly recommend the CBT sessions. Thanks Lighterlife😀

2024年2月28日
自発的なレビュー
LighterLife UK Ltd ロゴ

LighterLife UK Ltd からの回答

Hi Oliver, Thank you for taking the time to leave a review. Its great to hear about your LighterLife experience. Our Mentors and CBT Mindfulness weekly meetings are so important to weight maintenance - its fantastic to hear you have "completely changed" and have an awareness to your relationship with food to understand your why! Our My Story Team would love to chat to you mystory@lighterlife.com if you would be happy to share your story.

5つ星のうち5の評価

First time user of Lighter Life…

I am a first time user of Lighter Life and was sceptical about my ability to stick to the plan but 3.5 months in and I have lost nearly 4st. Once I found the meals I enjoy it was plain sailing and I look forward to eating the meals. My success has lead to two of my friends subscribing so thank you Lighter Life!

2024年1月25日
自発的なレビュー
LighterLife UK Ltd ロゴ

LighterLife UK Ltd からの回答

Hi Sharon, Thank you for taking the time to leave a review. Fantastic to hear your feedback and about your results. Our My Story Team would love to chat to you mystory@lighterlife.com if you would be happy to share your story.

5つ星のうち4の評価

Prices and postage need reviewing!!!

I lost 3st. using LL. many years ago and dip back into buying their products from time to time, but, not only are they difficult to find (Superdrug was great, with no postage costs), but they are so expensive and £7 pp. under £70 is harsh. Don’t they realise they are pushing themselves out of the market! Other ‘like’ products are similar enough, and, like LL., some products taste better than others. Come on lighterlife - lower your prices , you’ll be glad you did! Best wishes.

2024年1月9日
自発的なレビュー
LighterLife UK Ltd ロゴ

LighterLife UK Ltd からの回答

Hi Vanessa, Thank you for your comments. At LighterLife we always use premium quality ingredients, vitamins & minerals and we will not compromise on this. The flavour is also important and therefore we invest in product development to ensure a great tasting range for our clients . Your feedback has been shared.

5つ星のうち5の評価

Alicia has always proven to been a…

Alicia has always proven to been a large supportive part of the Lighterlife team. As a mentor she has so much empathy & nothing is too much. Never judges just always picks me up & provides the necessary support to get me to the better place I need to be. She’s a wonderful listener & totally gets it. Thank you Alicia No 1 mentor & friend!

2023年9月17日
自発的なレビュー
LighterLife UK Ltd ロゴ

LighterLife UK Ltd からの回答

Hi Karen, thank you for your review and great comments.

5つ星のうち5の評価

Loose a stone in 4 weeks

I gave LighterLife 5 stars as this product really works - very easy to order and quick delivery- you have a great mentor all through your journey and a nice zoom meeting weekly - the product is tasty and gives you all your nutrients you need daily. The weight lost is true and you do loose 1 stone in a month.

2023年7月21日
自発的なレビュー
5つ星のうち5の評価

I followed the plan for 3 months and…

I followed the plan for 3 months and lost just over three stone. Really easy to follow and the support from my mentor and other group members was helpful and kept me motivated.

2023年7月18日
自発的なレビュー
LighterLife UK Ltd ロゴ

LighterLife UK Ltd からの回答

Congratulations on a fantastic weight loss and thank you for taking the time to tell us your experience. Kind Regards, LighterLife

5つ星のうち5の評価

Great customer care

In my experience the staff at head office and my mentor have been kind, courteous, helpful and want you to succeed. The lady I dealt with in customer services was an absolute delight to deal with..... they ring you back when they say they will and do what they say they're going to! A delight!
If there was one tiny criticism, it would be that the website is a bit slow and clunky....the delay in it catching up with itself made me think I hadn't updated my information, so did it again only to find I had renewed my subscription twice! Easily sorted by their team though!
All in all, a great experience for me.

2023年7月7日
自発的なレビュー
5つ星のうち1の評価

No Compassion

I joined a plan with Lighter Life, but the suffered several major life changing events all at once. I gave the details of these events to Lighter Life and asked if they could help me with any form of refund. They point blank refused. No compassion, no empathy, just 100% focus on them making money. They won’t even refund the counselling calls I didnt attend. No one ever contacted me to find out why I wasn’t attending, but they kept taking my money. I am beyond disappointed and disgusted with this organisation.

2023年7月10日
自発的なレビュー
5つ星のうち5の評価

I have battled my weight my entire life…

I have battled my weight my entire life and could write a book on dieting and healthy eating. This is not the problem though. The reasons why I over eat are complex and over whelming and the outcome is defeat and complete loss of control. For the first time ever, my mentor helps me navigate these issues and is actively changing my thinking about food. It’s as if a light has been switched on and it’s so much more than weight loss. The food packs make up the diet but are only part of this programme. The first week is not for the faint hearted but once you go into ketosis, your hunger is minimal. Sometimes I have to remind myself to eat. For the first time ever, I feel in control, inspired and determined to succeed. The weight falls off and I feel amazing. My mentor and this programme has been life changing. I wasn’t sure if I could do this in the beginning but if I can, anyone can. Throw yourself into the whole programme though, change your whole approach to eating and don’t look back.

2023年6月27日
自発的なレビュー
5つ星のうち1の評価

useless website

I’ve been trying all day to place an order with Lighter Life but couldn’t remember my password and tried to change it.
Unfortunately I never received the e-mail from them to do this, and couldn’t even order as a guest. What a rubbish wesite

2023年6月24日
自発的なレビュー
5つ星のうち1の評価

DO NOT ORDER UNLESS YOU ARE PREPARED TO…

DO NOT ORDER UNLESS YOU ARE PREPARED TO ACCEPT WHATEVER THEY DECIDE TO SEND YOU - THEY DO NOT ACCEPT RETURNS!
I hae been a loyal customer for over 22 years on and off and have never experienced this before: On my last order I was not told my items were out of stock and would be substituted for something that I did not order. Very bad customer relations after so long. I am now left with £39 worth of products that I will not use as I don't like that flavour.

2023年4月26日
自発的なレビュー
5つ星のうち1の評価

Rip off and no compassion

We set up an 8 week plan and unfortunately half way through I was made redundant. These plans are very expensive as it is, and some of the meals are vile, but we wanted to lose the weight so decided to stick with it. We called Ligherlife and explained our situation and was told we had to pay almost £80 to cancel our further orders! So not only is the plan overpriced but they also rip you off during difficult times should you have times of hardship! What a rip off this is and cannot recommend enough you look elsewhere or simply diet before signing up to Lighterlife!!

2023年6月5日
自発的なレビュー
5つ星のうち5の評価

Lighter Life my Life Line

Thank you Lighter Life for saving my life. After nearly 10+ stones of loss I am better in my health. When doctors said I could never walk again because of my spinal compression I wanted to give up with life. Lighter Life has given me a new lease of life. The staff at head office are amazing, from the ordering service (Tracey) and customer service staff have always gone above and beyond, have the time to listen, talk to you and are very caring. My mentor Tony Fasulo is exceptional and very supportive. I can’t thank you all enough.

2023年5月15日
自発的なレビュー
5つ星のうち3の評価

The diet simply works

The diet simply works. Lost 6 stone in exactly 6 months. The foodpacks are very expensive, and some are utter vile. You have to find the ones you like and stick with them. It's a programme to help you lose weight and not feeling hungry during the duration. Mentors are good, but I changed my original owing to them being lazy. I would recommend this diet. 3 stars due to 1) expensive & 2) limited choice of foodpacks.

2023年5月29日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報