LINSY HOME レビュー 238

A few smal broken draw closers but Linsy was quick to help remedy. The 3 seated and 2 seater look great. I only bought 1 ottoman but will definitely be adding a second going forward. The cushion on the ottoman slides off very easily. I velcro'd it to the board underneath.

While the sofa itself is great and was able to be put together easily enough - it is t the color ordered. All 11 of the 12 boxes delivered so far had “Slate Grey” on the side, but everything’s Navy Blue in color.

I love my couch! I love the fact that it’s modular, meaning I can rearrange it in many different ways! Also, if I wanted in the future to add more pieces to make it a larger sectional I could. The covers are washable as well, which is a huge plus! It’s fairly easy to put together, although I will say it came in seven boxes which was a bit overwhelming at first, but I was able to put it together pretty easily once I got the hang of it! The cushions come pretty stiff, but I’ve only had my couch for a short period of time and already they’re more comfortable! I’ve fallen asleep so many times on this couch already! 10/10

The fabric that the Rubik-I is made of is not high-quality fabric. The fabric pulls and creates runs very easily. I’ve had my Rubik sofa for under a year and am already looking for replacement cushion covers. My last sofa was from Ikea, and I never had one tear or pull in the fabric, and I had that couch, with the same usage, for over 7 years.

UPDATE: After posting this review, the LIDNY HOME company reached out to me (which I thought was great customer service at the time), saying they would send me replacement covers in exchange for an updated review. Since then, they sent a UPS package which appeared to be smaller than the replacement covers should be (maybe they only sent one), but LIDNY HOME did not pay for the shipping cost, so UPS would not deliver the package.

After letting them know that UPS would not deliver the package, they kept insisting that I pay the delivery cost and that they would "reimburse" me. This made me feel uneasy and like this was more of a scam, especially since the package size did not match the size of the replacement covers.

UPDATE: After continuing my conversation with LINSY Home, they were able to resend replacement covers for the couch at no expense, and I received them within 2 weeks. I am happy to say that their customer service was understanding and helped resolve the issue. The quality of fabric this product uses for their sofas does not have a long lifespan, like other sofas I've owned, the company does have quality customer service.

I had a broken piece on the Rubik 3 and I tried to see if I could order a replacement. My customer service rep was friendly and helped with the issue fast. Linsy customer service is the best I have ever experienced.

We love the product which we bought! Very comfortable and makes our living room comfortable.

Shipping was super fast. I’m very impressed with the quality for the price. I would highly recommend. I’ve had my set for about two weeks. Perfect couch for a dog owner with couch potato mutts.

According to the Shop app which is what Linsy Home uses for tracking, it said that my order was expected May 3. It even said that delivery was guaranteed. As of today (May 7th), I've still not received anything. I emailed Linsy support, and the reply I received wasn't written coherently. I emailed them back to confirm that they understood that nothing has arrived. It's been more than 24 hours, and I've received no reply. I still have no idea where my coach is.

The quality and size of the pieces are not at all what is advertised. Additionally, there are stains on 3 of the pieces. I have been trying to reach them for 2 days to find out how to initiate a return, and they haven't responded to my email, and no one answers the phone number listed on their Facebook page.

Great offerings and timely delivery.

That fabric is rough and the cushions hard. I swear the reviews must be fake. If they accepted a return without a fee I would send it back pronto! It’s not worth it! I don’t know what to do with this massive pit sectional that hate!

None of the boxes were damaged. The color is right. Came in great time. Unpacked it all. It’s sitting until I get the old furniture we have out. My son has the same set. It’s real comfortable.

I bought a mattress from this site. Upon receipt, it didn't match the description on the Linsy site at all. I made a complaint on 3/14/2025, and customer service still gives me the same answer and doesn't give me a return procedure. They refuse to refund me. Avoid this site, don't order.
I can't give zero stars, too bad

I was so happy to find a modular couch! We have a smaller living room so I like all the arrangement options. Super easy to put together. Tool is included so you don't need anything. Love the console and the couch looks amazing. A little stiff at first but that's to be expected with the Rubik III. It's not as plush as the V.

Very simple to use website, smooth shipping and a wonderful (functional) product with easy assembly. What more can a person ask for?

The easiest couch building experience I’ve ever had. My wife and I worked together one box at a time. I unpacked and broke down the box while she built the piece. It took us under 90 minutes to unpack, breakdown, assemble, and clean up the entire sectional plus console and two ottomans. So far, the couch is delightfully firm and the ottomans make it very lounge friendly. The seats are shallower than our previous couch but the ottomans eliminate any complaints! The storage compartments are deep and easily accessible. The dark color has a nice tone to it and doesn’t look out of place in our otherwise lightly colored living room. GET THE CONSOLE. YOU’RE GONNA LOVE THE CONSOLE! My minor criticism is there is no attachment between the cushion and the base of the ottomans, so the cushion is easily pushed off. We’re going to add our own little grip pieces to fix that issue, but it would be nice if there was a non-slip strip or Velcro added to the base of the ottoman cushions.

Everything showed up a day early than expected. Everything was super easy to assembly, literally adult legos! It is beautiful, comfy and just makes our home more open and welcoming! I just love our new couch!!

This is my second time ordering. Good quality, and construction. It is a modular so it is on the smaller size which actually works great for us. It is also has firmer cushions which hopefully helps it hold up. This time I ordered the wrong items and they were able to cancel the order and get the correct item sent out the same day.

I purchased my Rubik III modular sofa in December. When I assembled the sofa, it was easy enough for one person. The back sections did not fit properly, with as much as one full inch gap at the top. While it did stay in place, the opening poses the risk of injury of a child getting a hand stuck, or even a pet, getting a leg caught. I reached out to the company - their customer support is HORRID! There is ZERO phone support, just email and they kept asking me for MORE pics, One back section, it seemed the location of the screws was incorrect. They sent me a replacement piece but when that didn't resolve the issue, they told me that they felt it was the base, which, they expected me to send that back "in the original box and packaging" which was LONG GONE, but also, at my own expense. I would not have a couch until they got around to sending the new piece. I asked SEVERAL TIMES to ship me the replacement piece and provide me with a shipping label and I could use the box they send the replacement part in - their excuses were IDIOTIC! This was March, and they were just dragging it on and on – not resolving the problem, and expecting me to pay to ship back their inferior product and leaving me with little confidence that they would ship back a replacement.
Growing increasingly more disgusted and frustrated with this, I asked them to refund the cost of one of the ottoman pieces, and I would walk away. They agreed, however, they asked me to consider removing the bad review I had left them on this site. I felt like I would not have gotten the refund, if I did not agree to remove the review. I did get the refund, but it angers me that by removing the review, it made the company look better than they actually are - and it does not eliminate potential liability of their company if there was an injury. My suggestion, spend a little more money, buy a different brand. POST RESPONSE: Their response is NOTHING SHORT OF A MISREPRESENTATION OF FACTS! Their AGREEMENT to refund MY REQUESTED amount, was ONLY after nearly 3 full months of arguing with them about the back section not fitting properly. Yes, they did refund money, ONLY AFTER THEY WANTED ME TO RETURN A PIECE AT MY OWN EXPENSE, AND WAIT FOR A REPLACEMENT. Would happily show pics of their low quality product!! New update 3/26 - they opened a new service ticket after they discovered that I had returned here to leave a new review. Also upset that I left a negative review and reminded me of their warranty. I NEVER told them that returning the item was not an option, just that it should not be at my expense. I asked that I be sent shipping labels for each of the 5 pieces and the cost of purchasing boxes to ship back what I paid for. Well, crickets!! From the looks of other reviews, I am not alone in the disappointing experience with this company. RESPONSE TO 3/29/25 - YOU NEVER STATED THAT YOU WOULD PAY FOR ME THE RETURN OF THE COUCH!!! I HAVE YET TO RECIEVE THE SHIPPING LABELS OR FUNDS TO PURCHASE BOXES TO RETURN THE COUCH- OTHERWISE, IT WOULD HAVE BEEN OUT THE DOOR!!! I WAS TOLD TO RETURN, WHAT YOU FELT WAS THE PART CAUSING THE ISSUE - IN THE ORIGINAL BOX AND PACKAGING - AT MY EXPENSE!!!! I DO NOT HAVE THE BOXES THEY CAME IN!!!! I ASKED YOU TO SEND THE REPLACEMENT PART SO THAT I COULD USE THAT BOX TO RETURN THE PIECE YOU THINK IS BAD!!! I COULD USE THE SAME BOX TO RETURN THE M PART.
YOU SAY YOUR PRODUCT HAS A WARRANTY - PROVE IT, AND PROVIDE ME THE LABELS, AND $150 TO PURCHASE BOXES AND I WILL RETURN THE ENTIRE COUCH. STOP WASTING MY TIME AND STOP LYING ABOUT WHAT YOU HAVE DONE TO RESOLVE THIS ISSUE - YOU ARE LUCKY THEY DONT ALLOW FOR PICS ON THIS SITE!!

Everything seems really nice, but im not sure about the durability of the back rest, if it isn't up against a wall. There is an awful lot of flex, and not a lot of airia anchoring it to the seat.