I needed stock and fast for the office, the order was placed early and it was delivered really fast , really pleased with the service received.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great company, efficient, most advanced machines, great leasing and purchasing teams and fantastic customer service! We have dealt with Fergus and he is a death of knowledge and got the job done fo... もっと見る
企業が回答しました
The engineer Martin. M was excellent in solving an issue we had with the coffee machine. It is clear that Martin loves what he does and as a result spent a good deal of time promptly resolving it
企業が回答しました
What a great agent, truly fulfilled all my needs, answering my queries with brevity, passion and efficiency. Would recommend this company to everyone, truly made my day.
企業が回答しました
企業情報
当該企業による記述
A culture for amazing customer service where people are our passion. We take a thoughtful approach to ensure our customers have the right refreshment solutions to suit their needs. Our in-house teams of Sales, Client Managers, Customers Service, Operations, Engineers and Marketing are knowledgeable in their fields. We ensure our teams are provided with continuous training to ensure they are innovative and smart working. We are passionate about our customers and staff, and pride ourselves doing everything we can to ensure amazing customer service throughout your entire journey with us.
Liquidline
当該企業による記述
- We bring expertise, innovation and joy to organisations across the UK. Founded in Suffolk in 2003, we are a family owned business. We have a unique philosophy, operating with honesty, integrity and putting our customers at the heart of everything we do. When you become a customer of ours, you don’t just become a number, you become part of the Liquidline family! We select industry leading, innovative technology, support it with winning customer service and enhance this with premium coffee beans and a carefully selected range of consumables. The result is local, personal service on a National scale.
連絡先
Unit 4 Farm Rd, Buckingham Road Industrial Estate, NN13 7EA, Brackley, 英国
- 0800 849 9110
4.3
優良
20件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great Service
I needed stock and fast for the office, the order was placed early and it was delivered really fast , really pleased with the service received.
2026年5月13日
Liquidline - Brackley からの回答
Good Morning Lynsey, Thank you for your great review! We're really pleased to hear that your order arrived quickly and that you were happy with the service. We understand how important fast delivery is when stocking the office, so it’s great to know we could help. We appreciate your support and look forward to serving you again!
We haven't received our order despite…
We haven't received our order despite loads of emails from the courier saying that it is on it's way.
2026年4月23日
Liquidline - Brackley からの回答
Good Afternoon Jayne. We’re very sorry to hear that your order still hasn’t arrived and understand how frustrating it must be to receive multiple delivery emails without the parcel being delivered.
This is not the experience we want for our customers. One of our customer service team will contact you shortly to have this sorted for you as quickly as possible.
Thank you for bringing this to our attention, and we apologise again for the inconvenience caused.
Liquidline - Brackley からの回答
Thank you for your kind feedback! We’re really pleased to hear you were happy with the service. If there’s ever anything more we can do to support you, just let us know.
Liquidline - Brackley からの回答
Thank you for your review! We’re really pleased to hear that you were happy with both the delivery and the level of customer service you received.
We appreciate you taking the time to share your feedback and hope to support you again soon!
Liquidline - Brackley からの回答
Good Afternoon Niall, Thank you so much for your kind words! We're delighted to hear you received great service from Pam — we'll be sure to pass along your appreciation. If there's anything else we can help with, please don't hesitate to reach out.
Always great service!
2026年1月20日
Liquidline - Brackley からの回答
Good Morning Tracey. Thank you for the kind words! We truly appreciate your support
Liquidline - Brackley からの回答
Good Afternoon Stephen, Thank you for your feedback! We’re glad to hear your order was placed and delivered successfully. We appreciate you choosing us and hope to serve you again soon.
Had Sarhan harhara come in to look at…
Had Sarhan harhara come in to look at our coffee machine got it working again and even showed us all how to keep it clean. Amazing service
2025年10月17日
自発的なレビュー
Liquidline - Brackley からの回答
Good Morning Ben, Thank you so much for your kind words! We're thrilled to hear that Sarhan was able to get your coffee machine up and running and took the time to walk you through the cleaning process. Providing helpful and efficient service is what we aim for, and it's great to know Sarhan delivered exactly that.
If you ever need anything else, don’t hesitate to reach out. Enjoy your coffee!
Great support!
What a great agent, truly fulfilled all my needs, answering my queries with brevity, passion and efficiency. Would recommend this company to everyone, truly made my day.
2025年9月23日
自発的なレビュー
Liquidline - Brackley からの回答
Thank you for such wonderful feedback! We’re so pleased to hear that our agent was able to help you quickly and efficiently, and that your experience made such a positive impact. Your recommendation means a lot to us!
Review
I dealt with Rosie who was most helpful and responsive.
She set me up with an account and very pleasant and professional!
2025年6月19日
自発的なレビュー
Liquidline - Brackley からの回答
Good Morning Sarah, Thank you for your kind review! We're so pleased to hear that Rosie was able to assist you and make the process smooth and pleasant. We’ll be sure to pass along your lovely feedback to her — it will mean a lot.
We're glad to have you with us and look forward to supporting you whenever you need us.
speedy response easy instructions given…
speedy response easy instructions given over the phone.
2025年4月15日
自発的なレビュー
Liquidline - Brackley からの回答
Good Afternoon Andrew, Thank you for the lovely review! We're glad to hear you received a speedy response and found the phone instructions easy to follow. That’s exactly what we aim for!
Don’t hesitate to reach out if you need anything else.
Liquidline - Brackley からの回答
Good Morning Bernie, Thank you for your wonderful review! We're so glad to hear that you loved the Bubblelicious hot chocolate and found it to taste just like rich, delicious chocolate. We appreciate your feedback and can't wait for you to enjoy more of our treats!
Lorraine was very helpful with my…
Lorraine was very helpful with my questions, She took the time to explain to me what I needed to know and followed it all up with an email. Thank you
2025年1月18日
自発的なレビュー
Liquidline - Brackley からの回答
Good Morning Bex, Thank you for sharing your positive experience! We're so glad to hear that Lorraine was able to assist you effectively and provide the information you needed. We'll be sure to pass along your kind words to her. If you have any further questions, feel free to reach out anytime!
Great company
Great company, efficient, most advanced machines, great leasing and purchasing teams and fantastic customer service!
We have dealt with Fergus and he is a death of knowledge and got the job done for us!
Thank you Fergus.
2025年1月8日
自発的なレビュー
Liquidline - Brackley からの回答
Thank you so much for your fantastic review! 😊 We're thrilled to hear that you found our machines advanced and our teams efficient and supportive. Fergus is indeed a wealth of knowledge, and we’re glad he could assist you in getting the job done!
We truly appreciate your business and look forward to working with you again in the future. If you ever need anything, don’t hesitate to reach out!
Liquidline - Brackley からの回答
Good Afternoon , Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Providing helpful and excellent service is our top priority, and it's wonderful to know we met your expectations. We appreciate your feedback and look forward to serving you again soon!
the lady who dealt with me was so…helpful
the lady who dealt with me was so helpful when i needed it. She understood how desperate we were to solve a problem and she made sure it all happened for us. very profesional and a lovely lady.
2024年10月3日
Liquidline - Brackley からの回答
Thank you for your kind words! We're so happy to hear that our team member was able to assist you when you needed it most. We take pride in offering professional and compassionate service, and we'll be sure to pass along your compliments. We're always here to help!
Liquidline - Brackley からの回答
Good Morning Richard. Thank you for your kind review! We're thrilled to hear that Nav provided excellent service once again. We’re proud to have him on our team and appreciate your continued trust in us.
If you need any further assistance, don’t hesitate to reach out.
The engineer Martin
The engineer Martin. M was excellent in solving an issue we had with the coffee machine. It is clear that Martin loves what he does and as a result spent a good deal of time promptly resolving it
2024年5月29日
自発的なレビュー
Liquidline - Brackley からの回答
Good Morning Nita, thank you for your review. Could I ask you to confirm your account details so I can pass this on to Martin.
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