A quick response and easy remote instructions on how to resolve the problem without having a technician to call. Thanks for all your help !!
企業が回答しました
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レビュアーのコメントを見てみましょう
Have been with Liquidline for almost 3 years now. Service is excellent. Account Manager responds very quickly and customer support is efficient and quick. Engineers are always friendly, dressed well a... もっと見る
企業が回答しました
Liquidline are a brilliant company to deal with. They are always so efficient in their responses and so easy to deal with. Our service engineer Keith is superb and nothing is too much trouble. He is... もっと見る
企業が回答しました
We just got our coffee machine for the new office, and Keith came by to install it and give us a quick training on how to use and clean it. He was super helpful! We ran into a little issue and ha... もっと見る
企業が回答しました
企業情報
当該企業による記述
A culture for amazing customer service where people are our passion. We take a thoughtful approach to ensure our customers have the right refreshment solutions to suit their needs. Our in-house teams of Sales, Client Managers, Customers Service, Operations, Engineers and Marketing are knowledgeable in their fields. We ensure our teams are provided with continuous training to ensure they are innovative and smart working. We are passionate about our customers and staff, and pride ourselves doing everything we can to ensure amazing customer service throughout your entire journey with us.
Liquidline
当該企業による記述
- We bring expertise, innovation and joy to organisations across the UK. Founded in Suffolk in 2003, we are a family owned business. We have a unique philosophy, operating with honesty, integrity and putting our customers at the heart of everything we do. When you become a customer of ours, you don’t just become a number, you become part of the Liquidline family! We select industry leading, innovative technology, support it with winning customer service and enhance this with premium coffee beans and a carefully selected range of consumables. The result is local, personal service on a National scale.
連絡先
Unit 15 Seatown Business Campus, K67 AX20, Swords, アイルランド
- 019630314
4.5
優良
17件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Keith was very professional and…
Keith was very professional and explained everything very well. A credit to your team!
2026年6月12日
自発的なレビュー
Liquidline - Dublin からの回答
Good Afternoon Ian, Thank you for taking the time to leave such positive feedback.
We're delighted to hear that Keith provided a professional service and took the time to explain everything clearly. We will be sure to pass on your kind comments to him, and we're sure he will appreciate the recognition.
Thank you for choosing us, and we look forward to assisting you again in the future.
A quick response and easy remote…
A quick response and easy remote instructions on how to resolve the problem without having a technician to call.
Thanks for all your help !!
2026年6月2日
自発的なレビュー
Liquidline - Dublin からの回答
Good Afternoon Noreen, Thank you for your wonderful feedback! We're pleased to hear that our team was able to provide a quick response and easy-to-follow remote instructions to resolve the issue without the need for a technician visit. Your kind words mean a lot to us, and we're always happy to help. Thanks again for choosing us!
Just a note to compliment customer…
Just a note to compliment customer service team at Liquidline , especially George resolving recent customer issue , very grateful that query resolved so quickly
2025年10月22日
自発的なレビュー
Liquidline - Dublin からの回答
Good Afternoon Ciara, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that George and the customer service team at Liquidline were able to resolve your issue quickly and efficiently. Your feedback means a lot to us, and we’re always here if you need any further assistance.
Excellent Service from Liquidline
Liquidline are a brilliant company to deal with.
They are always so efficient in their responses and so easy to deal with.
Our service engineer Keith is superb and nothing is too much trouble. He is extremely professional and courteous at all times and Liquidline are very lucky to have him working with them.
2025年9月3日
自発的なレビュー
Liquidline - Dublin からの回答
Thank you so much for your kind words! We’re delighted to hear you’ve had such a positive experience with Liquidline. We’ll be sure to share your feedback with Keith – we agree, he’s a real asset to the team. It’s wonderful to know his professionalism and courteous approach have made such a difference. We truly appreciate your support and look forward to continuing to provide you with the best service.
Excellent Customer Service
Have been with Liquidline for almost 3 years now. Service is excellent. Account Manager responds very quickly and customer support is efficient and quick. Engineers are always friendly, dressed well and do their job quickly and without fuss. Cannot find fault.
2025年6月13日
自発的なレビュー
Liquidline - Dublin からの回答
Thank you so much for your kind words and for being with us for nearly 3 years – we truly appreciate your loyalty! We're delighted to hear that you've had such consistently positive experiences with our team, from your Account Manager to our engineers. We'll make sure your feedback is shared with everyone involved. If there's ever anything you need, we're always here to help!
Brilliant installation service
Brilliant installation service by the Engineer Keith today. He then went through all the different processes with our staff
2025年4月25日
自発的なレビュー
Liquidline - Dublin からの回答
Good Morning, Thank you so much for your kind words! We're thrilled to hear that Keith delivered a brilliant installation service and took the time to walk your team through the processes. We'll be sure to pass on your feedback to him—he’ll be delighted! If you need anything else, we’re always here to help.
problem dealth with instantly
There was a mistake made initally with my order and it was rectified immediately and express delivery arranged so extremely happy and pleased with service
2025年4月24日
自発的なレビュー
Liquidline - Dublin からの回答
Good Afdternoon Colette, Thank you so much for your kind review! We're really sorry again for the initial mix-up, but we're thrilled to hear it was quickly resolved to your satisfaction. It’s great to know the express delivery helped make things right, and we're so glad you're happy with the service.
Thanks again for your support – we truly appreciate it!
They did their job
2024年10月31日
Liquidline - Dublin からの回答
Good Afternoon Tadgh,
Thank you for taking the time to leave us a review. We’re sorry to hear that your experience did not fully meet your expectations. Following our phone conversation, we are committed to improving our service to align with your expectations. Your feedback is invaluable in helping us enhance the quality of our offerings.
If there’s anything further we can do to assist, please don’t hesitate to reach out.
Customer Service
We just got our coffee machine for the new office, and Keith came by to install it and give us a quick training on how to use and clean it. He was super helpful!
We ran into a little issue and had to call for assistance, and Keith was back the same day to sort everything out!
The customer service has been fantastic, and the staff is so friendly and supportive. We are pretty happy with the services provided.
2024年11月8日
自発的なレビュー
Liquidline - Dublin からの回答
Good Morning Suellen, Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Keith provided excellent service and was able to resolve the issue quickly. It's great to know that you're happy with both the coffee machine and the customer support you've received. We truly appreciate your feedback and are glad to have been able to support your new office setup. If you ever need anything else, don’t hesitate to reach out!
Keith clack excellent very good and…
Keith clack excellent very good and very helpful and always there to help
2024年11月6日
自発的なレビュー
Liquidline - Dublin からの回答
Good Morning Orlaith, Thank you so much for your kind review! We're thrilled to hear that you had such a positive experience and that you found our team helpful. We're always here to assist, and it's great to know we could be of service. We truly appreciate your feedback and look forward to helping you again in the future!
Liquidline Dublin
Liquid line have been super helpful since our new coffee machine was installed in the office. Nothing is ever a problem and always a quick response from them. Special mention to Bevan and Keith! Thanks again - Niamh :)
2024年11月4日
自発的なレビュー
Liquidline - Dublin からの回答
Good Morning Niamh, thank you for your review and kind words;. I will be sure to pass this on to both Bevan and Keith, Hope you have a great Tuesday.
Very responsive with engineer call outs…
Very responsive with engineer call outs and deliveries, Blayne and Kirk have been great.
2024年9月17日
Liquidline - Dublin からの回答
Good Morning David, Thank you for your kind review! We're delighted to hear that you found our engineer call-outs and deliveries responsive. It's wonderful to know that Blayne and Kirk provided great service. We’ll make sure to pass along your feedback to them.
If you need any further assistance, don’t hesitate to reach out.
Our new coffee machine
Kirk Installed our new coffee machine in Frank Keane BMW Blackrock and we are very happy with it . Very easy to use and pleasent experience . He also came in to us a day early which was a bonus !
2024年9月5日
自発的なレビュー
Liquidline - Dublin からの回答
Good Morning Eva,
Thank you for your wonderful review! We’re delighted to hear that you're happy with your new coffee machine at Frank Keane BMW Blackrock. It's great to know that Kirk provided excellent service and that his early visit was a bonus!
Kirk and co went above and beyond in…
Kirk and co went above and beyond in their service, was a pleasure having them in and Liquidline have been nothing but helpful and professional from the get go😀😀
2024年7月25日
自発的なレビュー
Liquidline - Dublin からの回答
Good Afternoon Louise, thank you for leaving your review, we really appreciate the feedback. I will pass this on to Kirk and the team. Hope you have a great afternoon.
The Engineer who came on site to…
The Engineer who came on site to service our coffee machine was excellent with a great attitude and manner.
2024年7月8日
自発的なレビュー
Liquidline - Dublin からの回答
Good Morning Monica. thank you for leaving your review. Would you be kind enough to let me have you account details so I can pass this on to the engineer.
Kirk was great
Kirk was great help got everything installed perfect and went above and beyond to ensure everything was understood
2024年6月20日
自発的なレビュー
Liquidline - Dublin からの回答
Good Morning Matthew, Thank you for your review and Kirk will be pleased to see this. Have a lovely Friday.
Installation
Just had our two new coffee machines fitted today by Kirk. He went well beyond what he was required to make sure we were up and running correctly. Couldn’t fault the service.
2024年6月14日
自発的なレビュー
Liquidline - Dublin からの回答
Good Morning Conor, thank you for leaving your review. Hope you and your team are now ready to start the week with some wonderful Coffee. I will pass this on to Conor.
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