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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Ordered over the weekend by regular delivery, arrived on Tuesday promptly in the time slot assigned. Packaged neatly with each individual item in a plastic covering. Product can be clearly seen... もっと見る

5つ星のうち3の評価

It was a prety standard experience so to speak. Only thing was that when I tried to reclaim a £5 discount for my 1st order they directed me towards the fine print of the promo where it said it only... もっと見る

企業が回答しました

5つ星のうち5の評価

We have used Livemoor for over 5 years and everything always turns up next day and without any hassle, often bailing us out at short notice with items that help us keep our production runs going. Th... もっと見る

企業が回答しました

5つ星のうち1の評価

ordered two items, one was never delivered and no response to multiple email and phone call attempts and never received a refund. my brother even went to the address in person and there was no-one the... もっと見る

企業が回答しました

企業情報

  1. スクラップブッキング専門店
  2. ・
  3. 庭園
  4. 日用品店

当該企業による記述

LiveMoor supply a huge range of products for home and garden at the best possible prices. We value customer service above all and we do our absolute best to give our customers the service they desire and deserve. Today's world is a one of convenience. Everyone wants everything, at any time, everywhere. We live busy lives and time is a valuable commodity – it’s the one thing we would all like more of. We believe in making time for the things that matter: for family, for friends, for the things we truly love. We value quality over quantity, inspiration over aspiration, and creativity over conformity. For us, quality time is time well spent. We also believe that together we can all help to make the world a better place. We want to help make a difference through the things we make, the materials we source, and the community we create. That’s why we only supply sustainably sourced products and use low impact packaging wherever possible. If you’ve bought anything from LiveMoor and taken the time to make something you love, then you’ve contributed to our cause. Now is the time to craft your own future. Founded in 2014, and situated in a beautiful area on the southern edge of Dartmoor National Park in Devon - hence the name LiveMoor, we wanted to provide crafters with high quality, affordable arts & craft materials. Whether you craft for fun or professionally, whatever your motivation, as a LiveMoor customer, you expect the highest quality of products at the best possible prices, backed up by a large dose of good old-fashioned customer service. And that's exactly what we strive to deliver.


連絡先

3.8

ほぼ満足

TrustScore 5段階評価の4

371件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 87%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.8

すべてのレビュー

(371)

過去12か月のレビュー数: 93件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち2の評価

Next-day delivery item out of stock?

Purchased a Hozelock hosepipe online before midday which came with 'guaranteed' next day delivery. Received no follow-up shipping/tracking information and when nothing arrived the following day, I rang LiveMoor and was told that the hosepipe was out-of-stock, on backorder and precise delivery date couldn't be determined. I therefore requested a refund and bought the same item from Amazon for a bit more money. Was told the refund could take anything up to 10 days to process which is ridiculous in this day and age but to be fair to LiveMoor, the refund was credited three days later. I'm sure LiveMoor are normally very good but on this occasion they couldn't deliver on what seemed a very good deal, hence the low score.

2026年7月8日
LiveMoor ロゴ

LiveMoor からの回答

We are sorry on this occasion your order was not able to be fulfilled. Sometimes items are out of stock. We do our best to keep customers informed and updated.

5つ星のうち5の評価

I was looking for white paint to paint…

I was looking for white paint to paint my front door and was online looking for weather shield, and I came across ( Live Moor) and I was very glad I did.
I bought a tin a whole ten pounds cheaper than Wikics which I would have had to collect. It arrived a day before it was due and to say I was impressed was an understatement, ( Live Moor) was a great find and I would recommend them if you want a great and very quick delivery, I will certainly use them again in the future.
Thank You for a great service everyone.

2026年7月29日
自発的なレビュー
LiveMoor ロゴ

LiveMoor からの回答

Great to hear we were competitive. Paint is something we will be focusing on the next few months so hopefully we will have some more deals for you.

5つ星のうち5の評価

Best supplier ever

Best supplier ever. Ordered wax and clamshells for wax melts and it arrived within 3 days. Packaged beautifully. Highly recommend them.

2026年7月31日
LiveMoor ロゴ

LiveMoor からの回答

Thanks so much for the feedback. We hope to have even better wax deals soon. Keep an eye out and tell your friends ☺️

5つ星のうち5の評価

Only place online I was able to source…

Only place online I was able to source the item I wanted. Prompt email confirmation and delivery updates. Delivered within 48hrs via Royal Mail as promised and all items as advertised. No concerns.

2026年7月30日
自発的なレビュー
LiveMoor ロゴ

LiveMoor からの回答

Glad we could be of help.

5つ星のうち5の評価

Company kept me informed of dispatch…

Company kept me informed of dispatch etc of item purchased. Product was as described and delived as expected. Good all round service provided and would use company again.

2026年5月30日
自発的なレビュー
LiveMoor ロゴ

LiveMoor からの回答

Thanks for the positive feedback

5つ星のうち5の評価

Good experience

It was the 2nd time that I ordered from LiveMoor. Very competitive price on Brambles hedgehog biscuits. Very fast delivery, good communication, no problem at all. Will use again, Thanks

2026年7月2日
自発的なレビュー
LiveMoor ロゴ

LiveMoor からの回答

Happy hedgehogs is always a good thing! 🦔

5つ星のうち5の評価

Faultless

Faultless, quick to arrive, order complete and it was my second order from them.

2026年7月31日
自発的なレビュー
LiveMoor ロゴ

LiveMoor からの回答

This is what we aim for. Thank you.

5つ星のうち3の評価

I received my items the process was…

I received my items the process was pretty good the only thing to let it down was the packing I had 2 bottles of liquid just thrown into an empty box with no packaging what so ever it was lucky they were not damaged in transit such a shame would have given 5 stars otherwise

2026年7月27日
自発的なレビュー
LiveMoor ロゴ

LiveMoor からの回答

We will pass this useful feedback on to the team. Thanks.

5つ星のうち5の評価

Good products & delivery

I have always found Livemoor products to be good quality & have received orders without any problems. Whilst they may not have the wide range that I want, anything that I have ordered has been received of good quality & packaging and delivered on time.

2025年7月31日
自発的なレビュー
LiveMoor ロゴ

LiveMoor からの回答

Excellent news. This is our aim with every order.

5つ星のうち3の評価

The purchase was two years ago

I have been asked to review 'a purchase I made'. To my knowledge, I have not made a purchase, except, scouring my memory, I think I purchased some batik wax about 15 years ago. They surely can't be asking me to review that?
If I have unwittingly purchased something from them through another company of a different name, I have no knowledge of it. Maybe they could give me a clue?

Well, I did get the clue. Apparently I made a purchase in 2024, although I thought it was much longer ago than that. The email I received asked me to rate my 'experience with them'.
Racking my brains, I don't recall any problems with the wax, and I remember the prices at that time being reasonable. Sorry I can't say more, as it was even so quite along time ago. It is nice to hear they are still in business, and located in the same county as me.

2026年7月31日
自発的なレビュー
LiveMoor ロゴ

LiveMoor からの回答

Hi Lynsey - we had a purchase of wax from you in 2024. You are still registered on our email list - hence the email. I see you are local to us which is nice - another Devonian!

5つ星のうち3の評価

It was a prety standard experience so…

It was a prety standard experience so to speak.
Only thing was that when I tried to reclaim a £5 discount for my 1st order they directed me towards the fine print of the promo where it said it only applies after a certain value.
What can I say they were right but not so much of a great customer service experience isn't it.

2026年7月28日
自発的なレビュー
LiveMoor ロゴ

LiveMoor からの回答

Sorry to hear your experience wasn’t better. We will take your feedback on board. Thanks.

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