レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
LocalCableDeals is a trusted resource for finding and comparing internet, TV, and phone providers in your area. What We Do: Empower Your Internet and TV Choices With Facts, No Smoke and Mirrors! Why Choose Us: LocalCableDeals is not just another comparison or shopping site; we're your trusted advisors for the best Internet and TV services.
202 Sixth St, Suite 401, Castle Rock, CO 80104, 80104, Castle Rock, 米国
2.3
7件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 66％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Your X-infinty service is a bunch of liars! Customer service told me, since I moved out of your network that you would not charge my account. Your customer service agent Lied!!!!! I want my funds put back in my account. The agent I spoke to hung up on me! I was not cursing or anything. He disconnected the call. If he worked for me that representative would have been fired.
I've been a customer of xfinity for quite some time.Maybe in the range of twenty years. You would hope that the loyalty would help you out if there was something gone wrong with your account. I went in on black friday.Trying to resolve an issue which did get solved, except that I ended up leaving with a whole bunch of more product. I walked out a happy camper, but a month later found out that all that stuff that I walked out with was going to cost me a whole bunch of money. Not once was it brought up to me that I was going to have to purchase these items that it was a black friday DEAL. so when I went into the store to try to get resolution to my problems. All I got was, it's your problem? You didn't read the fine print. You're gonna have to pay for it all outright. In order to cancel or get out of my new products. Beaning loyal and paying your bill on time does not help out in any way. I guess what I did was trust them to be honest and straightforward with everything and that did not happen. VERY DISAPPOINTING.
LocalCableDeals からの回答
Hi Joe,
Thank you for sharing your experience, and we’re truly sorry to hear how frustrating this situation has been, especially after being a loyal customer for so many years.
While we are an independent affiliate and are not directly part of Xfinity’s corporate or retail operations, we absolutely understand how disappointing it must feel to encounter unexpected charges or unclear promotional terms. Transparency around pricing and promotional details is incredibly important, particularly during special offers like Black Friday.
We encourage you to contact Xfinity’s customer care team directly at 1-800-934-6489 and request a billing review through their official support channels, as they’ll have full access to your account and the authority to make adjustments where applicable.
We truly appreciate you taking the time to share your feedback, and we hope you’re able to reach a fair resolution quickly.
Best regards,
Team LocalCableDeals
Customer service is not helpful. Ive been without internet for 5 days. Technician was to be here on day 1. Still have not had here. When I call im not getting any information beyond a technician will be there. Its been 5 days. I need a human to speak to. The internet cable is in the ground and posing a safety risk.
LocalCableDeals からの回答
Hi Alexander,
We’re sorry to hear about your experience, but we weren’t able to locate any record of you as a customer in our system. Our company provides authorized assistance for internet and related digital services in the U.S., and we don’t have any active or past accounts matching your details.
We take accusations like this very seriously and would be happy to verify your interaction if you could share more information (such as the number you called or the service you inquired about) at novelty@localcabledeals.com
Our goal is always to provide clear, transparent service to genuine customers, and we’re happy to review any legitimate concern directly.
Best regards,
Team LocalCableDeals
You are liars you're giving false information and false phone numbers that does not lead to where you say it does so just take your site down because it's full of b*******
LocalCableDeals からの回答
We’re really sorry to hear that you had this experience. We take feedback like yours seriously because accuracy and transparency are central to what we do.
Our website connects customers with verified internet providers in their area using the information available from our partner databases. The phone numbers we list are meant to route customers to the appropriate provider or authorized sales representatives, but if any number didn’t lead where it should have, that’s something we definitely want to fix right away.
We’d appreciate the chance to look into this further and correct any errors. Could you please share the number or page you encountered the issue on at [novelty@localcabledeals.com]
Warm regards,
Team LocalCableDeals
I cant tell if the employees are very low iq or if they are scammers because they act like scammers and take your information and just fail to setup the account but then they dont take any money out of your bank accounts. I honestly hope they are scammers because if they aren't, they are incompetent to the point where its almost impressive.
LocalCableDeals からの回答
Hi Zachary,
We’re sorry to hear about your experience and appreciate you bringing this to our attention.
We want to clarify that we are not a scam, we’re a service that helps customers find internet plans available in their area by connecting them with trusted providers.
However, it’s clear from your feedback that something went wrong with your setup process, and that’s not the level of service we aim to deliver.
We take feedback like yours seriously and would investigate what happened. Could you please reach out to us at novelty@localcabledeals.com so we can review your case and resolve this quickly?
Thank you for your feedback, it helps us improve, and we hope to earn back your trust.
Warm regards,
Team LocalCableDeals
I called these people for an internet service today 6/3. They said that they are partnering with Spectrum and our bill would be coming from spectrum. We do not like spectrum!!!! To top it off the guy abruptly hung up on me instead of trying to help. Won’t be calling them again!!!!!
LocalCableDeals からの回答
Hi Cynthia,
Thank you for taking the time to share your experience. We're genuinely sorry to hear it didn’t go the way it should have.
Our team does work with a range of providers, including Spectrum, to help customers find services available at their address. That said, your preferences matter, and we should’ve done a better job explaining all your options clearly and respectfully.
We’re especially sorry that your call ended the way it did. That’s not the experience we want anyone to have, and we're actively addressing this with our team to ensure it doesn’t happen again.
Your feedback is helping us improve, and we hope you’ll consider giving us another shot.
Warm regards,
Team LocalCableDeals
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。
