As it stands I haven’t received my order or any response to my email querying it. Delivery tracking says waiting for sender to despatch. Will update this review and rating when they give me reason to!... もっと見る
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レビュアーのコメントを見てみましょう
Because of an operation some years ago, I am prescribed loperamide capsules. My script came this month and they'd sent tablets instead, which go through my reduced intestines too fast to fully dissolv... もっと見る
I don't normally write reviews but after being put off by some bad reviews on here but risking it I thought I'd share my experience. I ordered 2 products at a substantially cheaper price than boots... もっと見る
企業が回答しました
This is the second time I've ordered from Local Pharmacy online. My items are despatched quickly and I'm updated via email on the delivery times. Securely packaged. The product I order is much che... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Local Pharmacy Online, our talented team of pharmacists and care specialists work tirelessly to raise the bar for what we can expect from an online pharmacy. We understand how important your diet, lifestyle and daily habits are to your health. The Local Pharmacy Online started from over 2 decades of in person experience delivering top quality pharmaceutical support to our local community in London.
連絡先
39 Junction Rd, Upper Holloway, London, N19 5QU, London, 英国
- info@localpharmacyonline.com
- localpharmacyonline.com
4.2
ほぼ満足
228件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great servive and easy to use
Easy to navigate website, easy to find the product we wanted, that seems to have disappeared from the high street where I live, fast delivery, and some lovely samples in the box to try, highly recommended, will be purchasing again for my elderly father this time
2022年7月3日
Local Pharmacy Online からの回答
Thank you very much for your comment.
Kindest regards,
Local Pharmacy Online
Ordered and paid for items but…
Ordered and paid for items but eventually received refund as items not available. Too late to order from elsewhere in time for holidays. Your email stated that item not available but website not brought up to date yet items were still being advertised as available on website
2022年7月1日
Local Pharmacy Online からの回答
Dear customer,
We sincerely apologise for the inconvenience you experienced with your online order. We understand how frustrating this situation can be, and we are deeply sorry for any frustration or disruption it may have caused.
At Local Pharmacy Online, we strive to provide the best possible service, and it is clear that we fell short of our own standards on this occasion as we are a very new company online and a lot has improved since, our recent reviews will show you a reflection of change.
Your satisfaction is our top priority. To make amends, we would like to offer you a discount on your next purchase that will include a free shipping on your next order and a gift, just email to us. Additionally, our customer service team is ready to assist you with any further issues or concerns you may have. Please do not hesitate to reach out to us.
Thank you for your understanding and patience.
Warm regards,
Let down !
Zero communication! Ordered a toothbrush which never arrived and was just given a refund after 10 days! No explanation as to why I didn’t receive my item …. I suppose I should be grateful that I actually got a refund! Don’t waste your time ordering …. you probably won’t get it !
2022年6月17日
Local Pharmacy Online からの回答
Dear customer,
We sincerely apologise for the inconvenience you experienced with your online order. We understand how frustrating this situation can be, and we are deeply sorry for any frustration or disruption it may have caused.
At Local Pharmacy Online, we strive to provide the best possible service, and it is clear that we fell short of our own standards on this occasion as we are a very new company online and a lot has improved since, our recent reviews will show you a reflection of change.
Your satisfaction is our top priority. To make amends, we would like to offer you a discount on your next purchase that will include a free shipping on your next order and a gift, just email to us. Additionally, our customer service team is ready to assist you with any further issues or concerns you may have. Please do not hesitate to reach out to us.
Thank you for your understanding and patience.
Warm regards,
Item received was not new, but customer services good
Whilst the product arrived swiftly which was good the product received was already open with signs of usage and blood pressure readings already in the machines memory.
The blood pressure machine compared to other major manufacturers appeared to be value for money, a good sized/range cuff, memory and a manufacturer recognised by a hypertensive society. All reasons to buy the product but just a shame it had already been used and was not new upon receipt.
I emailed customer services with a review I would have left (since I have rethought) and received a refund. This was a welcome surprise but they acknowledged the item I should have received should have been new.
Delivery time 5 stars, Customer Services
5 stars, functions of machine 5 stars, but item received 2 stars.
2022年6月15日
Local Pharmacy Online からの回答
Dear customer,
We sincerely apologise for the inconvenience you experienced with your online order. We understand how frustrating this situation can be, and we are deeply sorry for any frustration or disruption it may have caused.
At Local Pharmacy Online, we strive to provide the best possible service, and it is clear that we fell short of our own standards on this occasion as we are a very new company online and a lot has improved since, our recent reviews will show you a reflection of change.
Your satisfaction is our top priority. To make amends, we would like to offer you a discount on your next purchase that will include a free shipping on your next order and a gift, just email to us. Additionally, our customer service team is ready to assist you with any further issues or concerns you may have. Please do not hesitate to reach out to us.
Thank you for your understanding and patience.
Warm regards,
Didn’t hear anything about my order for…
Didn’t hear anything about my order for absolutely ages and then it was eventually cancelled as the item was out of stock. Plus they keep on asking for a trustpilot review!
2022年6月14日
Local Pharmacy Online からの回答
Dear customer,
We sincerely apologise for the inconvenience you experienced with your online order. We understand how frustrating this situation can be, and we are deeply sorry for any frustration or disruption it may have caused.
At Local Pharmacy Online, we strive to provide the best possible service, and it is clear that we fell short of our own standards on this occasion as we are a very new company online and a lot has improved since, our recent reviews will show you a reflection of change.
Your satisfaction is our top priority. To make amends, we would like to offer you a discount on your next purchase that will include a free shipping on your next order and a gift, just email to us. Additionally, our customer service team is ready to assist you with any further issues or concerns you may have. Please do not hesitate to reach out to us.
Thank you for your understanding and patience.
Warm regards,
Local Pharmacy Online からの回答
Thank you very much for your comment.
Kindest regards,
Local Pharmacy Online
Very happy with my purchase
Very happy with my purchase. Really quick delivery, well packaged, love the free samples!
2022年6月11日
Local Pharmacy Online からの回答
Thank you very much for your comment.
Kindest regards,
Local Pharmacy Online
Took my order
Took my order, took payment. Told me it was dispatched then a further email two days later saying all items I had ordered were out of stock
2022年6月10日
Local Pharmacy Online からの回答
Dear customer,
We sincerely apologise for the inconvenience you experienced with your online order. We understand how frustrating this situation can be, and we are deeply sorry for any frustration or disruption it may have caused.
At Local Pharmacy Online, we strive to provide the best possible service, and it is clear that we fell short of our own standards on this occasion as we are a very new company online and a lot has improved since, our recent reviews will show you a reflection of change.
Your satisfaction is our top priority. To make amends, we would like to offer you a discount on your next purchase that will include a free shipping on your next order and a gift, just email to us. Additionally, our customer service team is ready to assist you with any further issues or concerns you may have. Please do not hesitate to reach out to us.
Thank you for your understanding and patience.
Warm regards,
Excellent
Good price and free delivery made this site cheaper than others offering the same product. Good delivery tracking and prompt service, can’t fault it and will use again, thank you
2022年6月10日
Local Pharmacy Online からの回答
Thank you very much for your comment.
Kindest regards,
Local Pharmacy Online
Very happy thanks
2022年6月10日
Local Pharmacy Online からの回答
Thank you very much for your comment.
Kindest regards,
Local Pharmacy Online
Very quick service
2022年6月7日
Local Pharmacy Online からの回答
Thank you very much for your comment.
Kindest regards,
Local Pharmacy Online
Local Pharmacy Online からの回答
Thank you very much for your comment.
Kindest regards,
Local Pharmacy Online
I needed this item quickly
I needed this item quickly, so I paid a little extra to get the Express delivery (within 24 hours it stated) This was what encouraged me to place order with you. I was mislead. The parcel took 3 days
2022年6月2日
Local Pharmacy Online からの回答
Dear customer,
We sincerely apologise for the inconvenience you experienced with your online order. We understand how frustrating this situation can be, and we are deeply sorry for any frustration or disruption it may have caused.
At Local Pharmacy Online, we strive to provide the best possible service, and it is clear that we fell short of our own standards on this occasion as we are a very new company online and a lot has improved since, our recent reviews will show you a reflection of change.
Your satisfaction is our top priority. To make amends, we would like to offer you a discount on your next purchase that will include a free shipping on your next order and a gift, just email to us. Additionally, our customer service team is ready to assist you with any further issues or concerns you may have. Please do not hesitate to reach out to us.
Thank you for your understanding and patience.
Warm regards,
Great services!
2022年6月1日
COMPLETE TIMEWASTERS
KEPT TELLING ME THE ITEM WAS ON ITS WAY BUT IT NEVER ARRIVED. FINALLY INFORMED ME ITEM WAS NO LONGER AVAILABLE YET YOU COULD STILL PURCHASE IT DIRECT THROUGH AMAZON AND THATS WHAT I DID. TOOK 10 DAYS TO GET A REFUND. WHAT A SHAMBLES
2022年5月31日
自発的なレビュー
Local Pharmacy Online からの回答
Dear customer,
We sincerely apologise for the inconvenience you experienced with your online order. We understand how frustrating this situation can be, and we are deeply sorry for any frustration or disruption it may have caused.
At Local Pharmacy Online, we strive to provide the best possible service, and it is clear that we fell short of our own standards on this occasion as we are a very new company online and a lot has improved since, our recent reviews will show you a reflection of change.
Your satisfaction is our top priority. To make amends, we would like to offer you a discount on your next purchase that will include a free shipping on your next order and a gift, just email to us. Additionally, our customer service team is ready to assist you with any further issues or concerns you may have. Please do not hesitate to reach out to us.
Thank you for your understanding and patience.
Warm regards,
Local Pharmacy Online からの回答
Thank you very much for your comment.
Kindest regards,
Local Pharmacy Online
A very quick delivery service and found…
A very quick delivery service and found the website so easy to use.
2022年5月15日
Local Pharmacy Online からの回答
Thank you very much for your comment.
Kindest regards,
Local Pharmacy Online
Local Pharmacy Online からの回答
Thank you very much for your comment.
Kindest regards,
Local Pharmacy Online
Local Pharmacy Online からの回答
Thank you very much for your comment.
Kindest regards,
Local Pharmacy Online
Great service and quick delivery.
2022年5月8日
Local Pharmacy Online からの回答
Thank you very much for your comment.
Kindest regards,
Local Pharmacy Online
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