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Locauto Group - Milano Cassala Assago レビュー 

664
TrustScore 5段階評価の4.5

4.6

Viale Cassala, 57, 20143 Milano, Milano / Lombardia, IT


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

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5つ星のうち5の評価

Ottimi prezzi i loro mezzi di trasporto e le loro Auto sono il top il personale ottimo lo consiglio per chi ha bisogno per un lavoro ho un Auto per potersi spostare a Milano se non si ha un auto che... もっと見る

企業が回答しました

5つ星のうち5の評価

C'è stato un problema al momento del ritiro per una difficoltà nella prenotazione. L'addetto ( non conosco il nome, un ragazzo alto con i capelli rasati) è stato bravissimo a risolvermi il problema.... もっと見る

企業が回答しました

5つ星のうち5の評価

Il personale è preciso, professionale e cordiale e rapido. Ma il trattamento ricevuto, con la consegna di un auto al di sopra delle mie aspettative è stato fantastico! Auto di prim'ordine, pulita, poc... もっと見る

企業が回答しました

5つ星のうち5の評価

The mid-size car I booked was unavailable, so they upgraded us to a station wagon. However, we felt the car was too long and would be difficult to park in Italy, so we went back to discuss it. They im... もっと見る

企業が回答しました


企業情報

  1. レンタカー 代理店
  2. バン レンタル代理店

当該企業による記述

Presso l'ufficio Locauto Rent di Milano Via Cassala, 57 potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0289420090 Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


連絡先

  • Viale Cassala, 57, 20143, Milano, Milano / Lombardia, イタリア

  • +39 0289420090
Promotion box for Locauto Group - Milano Cassala Assago

Unisciti a MyLocauto Friends

Risparmia fino al 20% per sempre sul noleggio auto e furgoni

4.6

優良

TrustScore 5段階評価の4.5

664件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.6

すべてのレビュー

(664)

過去12か月のレビュー数: 60,869

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5つ星のうち5の評価

Ottima personale esperta cordiali gentile efficiente e risolutivo a favore del proprio cliente che va a fare un noleggio auto furgoni nuovi puliti e funzionanti e se la mia esperienza è Norauto 🥝🚙🚛

Ottimi prezzi i loro mezzi di trasporto e le loro Auto sono il top il personale ottimo lo consiglio per chi ha bisogno per un lavoro ho un Auto per potersi spostare a Milano se non si ha un auto che per esigenze lavorative pagano il passaggio alle
Are A,B,C a traffico limitato se non paghi un passaggio da diventare matti se ci si pensa gente

2026年7月18日
Locauto Group - Milano Cassala Assago ロゴ

Locauto Group - Milano Cassala Assago からの回答

Grazie! Felici di sapere che la tua esperienza è stata da cinque stelle! Alla prossima, Angelo

5つ星のうち1の評価

للاسف الشركة اخذت قيمة الوديعه بدون وجه…

للاسف الشركة اخذت قيمة الوديعه بدون وجه حق حيث ذكرو لي انه لابد ان يكون خزان الوقود ممتلى اثناء تسليم السيارة وبعد التزامي بذالك وملء خزان الوقود لم يتم ارجاع الضريبه او التجاوب معي اثناء اتصالي

2026年7月10日
5つ星のうち5の評価

ATTENZIONE AL CLIENTE

C'è stato un problema al momento del ritiro per una difficoltà nella prenotazione. L'addetto ( non conosco il nome, un ragazzo alto con i capelli rasati) è stato bravissimo a risolvermi il problema. Da cliente è bello quando vedi attenzione ed interesse per le tue esigenze. Grazie

2026年7月14日
Locauto Group - Milano Cassala Assago ロゴ

Locauto Group - Milano Cassala Assago からの回答

Grazie! Contenti di saperti felice, a presto Roberta

5つ星のうち5の評価

The car was very good

The car was very good. All the features we asked for were included and the people at the rental office were very knowledgeable and
Helpful

2026年7月14日
Locauto Group - Milano Cassala Assago ロゴ

Locauto Group - Milano Cassala Assago からの回答

Thank you for your feedback! Fausto

5つ星のうち5の評価

Would recommend.

Fast, efficient service. Good communication. Car was in great condition. Fair price.

2026年7月7日
Locauto Group - Milano Cassala Assago ロゴ

Locauto Group - Milano Cassala Assago からの回答

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

5つ星のうち5の評価

Ottimo

Servizio top!

2026年7月4日
Locauto Group - Milano Cassala Assago ロゴ

Locauto Group - Milano Cassala Assago からの回答

Grazie! Siamo felici di sapere che hai trascorso un buon viaggio con Locauto. Speriamo di rivederti presto, Erika

5つ星のうち5の評価

جيدة

متعاونين وسريعين

لكن السيارة كانت متسخة والفرع اخبروني انه لايوجد لديهم عامل تنظيف

2026年6月28日
Locauto Group - Milano Cassala Assago ロゴ

Locauto Group - Milano Cassala Assago からの回答

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

5つ星のうち2の評価

Fee payment problems

Dear Customer Service Team, good afternoon

I received a sudden and unexplained charge on my card. I blocked the card because I initially suspected fraud, as I had not been properly notified by the rental company. I later realized the charge was from the rental company and was for an administrative fee.

I would like to point out that if the company had notified me about the fee in advance via email, this confusion wouldn't be happening!

Since then, I have been trying to settle the payment, without success.

I tried using the company's website to view the fees, but I am unable to submit the documentation there.

I received a form to authorize the payment for June 24, 2026, and submitted the required documentation on June 25, 2026. Even so, the company claims there are issues with the payment authorization.

I have already sent several emails trying to resolve this situation and pay the fee. I simply cannot get it done.
This situation has dragged on for far too long! We need to resolve this!

I would like a quick and efficient solution from the company. I must point out that I am unable to upload and submit the necessary documentation to rectify this situation via the customer service page.

Therefore, I look forward to an efficient and definitive solution regarding this payment.
To which email address can I forward the requested documentation to authorize payment?

Contract details:
Rental agreement number: 769
Vehicle plate: GR604SB

I hope that through this contact, I can finally resolve this situation.
I look forward to your replay.

Thank you in advance for your attention to this matter.
Maria Virgínia S. Peixoto

2026年4月10日
5つ星のうち5の評価

Meglio di ogni aspettativa

Il personale è preciso, professionale e cordiale e rapido. Ma il trattamento ricevuto, con la consegna di un auto al di sopra delle mie aspettative è stato fantastico! Auto di prim'ordine, pulita, pochissimi chilometri mi ha permesso di fare molta strada in totale sicurezza. Consiglio di appoggiarsi a questa sede...sarete in ottime mani!! Grazie Ciro

2026年6月30日
Locauto Group - Milano Cassala Assago ロゴ

Locauto Group - Milano Cassala Assago からの回答

Grazie! Se tu sei felice, figurati noi! Grazie per aver speso del tempo per questa recensione. A presto, Lorenzo

5つ星のうち5の評価

Servizio professionale e personale…

Servizio professionale e personale gentile, preparato e collaborativo. Veicoli in ottime condizioni. Ottimo rapporto prezzo/servizio

2026年6月30日
Locauto Group - Milano Cassala Assago ロゴ

Locauto Group - Milano Cassala Assago からの回答

Grazie! Ce la mettiamo tutta per mantenere le promesse che facciamo. Al prossimo noleggio, Angelo

5つ星のうち5の評価

Locoauto Group were outstanding to deal…

Locoauto Group were outstanding to deal with.
Alessandro was particularly helpful from the outset through to handing back the keys at the completion of the hire period.
Professional, flexible and courteous. Highly recommended.

2026年7月7日
Locauto Group - Milano Cassala Assago ロゴ

Locauto Group - Milano Cassala Assago からの回答

Thank you for your feedback! Fausto

5つ星のうち5の評価

tutto perfetto.

E' stata una sorpresa positiva, personale gentile , il mezzo pulito, da tenere in considerazione e consigliarlo!
grazie

2026年7月5日
Locauto Group - Milano Cassala Assago ロゴ

Locauto Group - Milano Cassala Assago からの回答

Grazie! Siamo felici di sapere che hai trascorso un buon viaggio con Locauto. Speriamo di rivederti presto, Erika

5つ星のうち5の評価

Great little car

Great little car
Booked an automatic and they tried to give us a manual but given we were driving on the opposite side to normal we refused
They got us an automatic no problem
Great guys it wasn’t an issue for them

2026年7月4日
Locauto Group - Milano Cassala Assago ロゴ

Locauto Group - Milano Cassala Assago からの回答

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

5つ星のうち2の評価

BUENA OPCION ECONOMICA PERO SEGURO TE DARAN OTRO VEHICULO....

EL VEHICULO QUE RESERVE NO ESTABA Y EL SIMILAR HABIA UNA SOLA ELECCION MUY DIFERENTE AL COMPACTO PREMIUM QUE HABIA ELEGIDO.
EL PERSONAL SE ESFORZO POR HACER QUE LA SITUACION SEA MAS AMENA DENTRO DE LAS POSIBILIDADES QUE TENIA LA EMPRESA QUE PARECE ESTAR DESBORDADA CON LA CANTIDAD DE ALQUILERES CON RESPECTO A LOS POCOS VEHICULOS DISPONIBLES.

2026年6月26日
Locauto Group - Milano Cassala Assago ロゴ

Locauto Group - Milano Cassala Assago からの回答

Thank you for your feedback, Ernesto. We sincerely apologize that the vehicle you booked was not available and that the alternative did not match your expectations. This is likely due to the high season, when demand is at its peak, but we understand this does not excuse the inconvenience. We appreciate your kind words about our staff's efforts, and we are constantly working to better manage our fleet. We hope to welcome you again and offer you a more satisfying experience.
Anna

5つ星のうち5の評価

Everything was nice

Everything was nice. The car was even better that I expected. Staff was very polite and helped with the documents and other questions.

2026年7月1日
Locauto Group - Milano Cassala Assago ロゴ

Locauto Group - Milano Cassala Assago からの回答

Hello, so glad you enjoyed the trip with us, Fabio

5つ星のうち5の評価

The car is in excellent condition and nearly new

The mid-size car I booked was unavailable, so they upgraded us to a station wagon. However, we felt the car was too long and would be difficult to park in Italy, so we went back to discuss it. They immediately swapped it for a compact SUV. The car drop-off process was quick, and the overall service was excellent.

2026年7月2日
Locauto Group - Milano Cassala Assago ロゴ

Locauto Group - Milano Cassala Assago からの回答

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

5つ星のうち5の評価

Picking up the car was quick and…

Picking up the car was quick and pleasant.
A new car with only 2,000 km.
We picked up the car at the branch in Milan and returned it at Milan airport,
the whole process was quick and easy.

2026年6月29日
Locauto Group - Milano Cassala Assago ロゴ

Locauto Group - Milano Cassala Assago からの回答

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

5つ星のうち5の評価

Best company!

Fast service, great staff, new car. Everything was great!

2026年6月20日
Locauto Group - Milano Cassala Assago ロゴ

Locauto Group - Milano Cassala Assago からの回答

Thank you for leaving us a positive review! See you soon, Enrico

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