â â â â â 5 Stars â Outstanding Service from Mario at Lockfit! Luton and Dunstable I cannot recommend Mario from Lockfit highly enough! From start to finish, the service was absolutely outs... ãã£ãšèŠã
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Really disappointing. Contacted the franchisee in Manchester, Steve Walton, arranged for a job to be done in advance and he didn't turn up. Contacted Steve again and he gave some excuse about a broken... ãã£ãšèŠã
What a fantastic service from Locksmith Leeds. Read their reviews and sent a message last night, they had a conversation with me shortly afterwards and actually carried out the job l needed the very n... ãã£ãšèŠã
Door gearbox failed at around 20.30 on a Sunday evening. Called made at 21.00, LockFit arrived at approximately 21.30 and had the problem sorted within half an hour! New gearbox lock and door checked... ãã£ãšèŠã
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LockFit stands as your premier destination for around-the-clock, 365 days a year professional locksmith services throughout the UK, catering to both residential and commercial clients. Our unwavering commitment to prompt responses ensures our goal of being at your location within the hour for all your locksmith needs. Beyond that, we extend our services to include window boarding and glass replacement. Trust LockFit for dependable and effective locksmith solutions customised to meet your specific requirements.
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12 Beacon Close , DE13 9UF, Burton-on-Trent, è±åœ
- 0800 210 1010
- jobs@lockfit.co.uk
- lockfit.co.uk
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Excellent service lockfit were with meâŠ
Lockfit in Southend- excellent service arrived within 15 minutes and got me back into my house, very reasonably priced, thank you
Steve (Lockfit Aylesbury) highly professional
Steve (Lockfit Aylesbury) was really excellent - kept to the advance competitive quote, very pleasant, decisive, not âpushyâ in any way, professional (high standard of workmanship, left our porch area clean and tidy). Highly recommended, will definitely ask him to help again in the future.
Break in change lock and latch
Had Ivan from this company to break in to my rear door as it had jammed shut, he was so polite and very courteous removing his shoes even though told not to worry. Very professional and the job could not be completed same day so he provided safe secure door until he could order part and return next day to sort the issue. I had him change front door lock at the same time. could not recommend enough, thanks Ivan.
Casey from Lock fit Torquay was quick
Casey from Lock fit Torquay was quick, professional and arrived on time.
Perfect service in stressful situation.
Very good service from LockFit in Bracknell
Michael from LockFit in Bracknell saved my life today! In -3 freezing weather I got locked out of my house with kids after breaking a key in a lock that just blocked and wouldnât turn. Michael answered the phone immediately, and turned up outside my address in 15 min. It took some skill to
Open the lock but Michael took great care not to damage it. after successfully unlocking, he assessed the mechanism
and advised it just needed clearing with special spray, which he did - it made such a difference to the whole mechanism! It works perfect. Couldnât recommend him enough!
Hans is the guy!
Rang lockfit in burton and hans came round immediately to fix my door. Absolutely brilliant. 5 stars. Highly recommend if having door problems.
Alan Perrins arrived within a fewâŠ
Alan Perrins arrived within a few minutes of my call, and sorted out my front door lock in only a few more minutes! He's a wizard. Thank you very much, Alan.
Excellent Service from Cameron â Reading Branch
Cameron came out to inspect our 10-year-old drafty UPVC double glazing windows. He quickly identified the issue, fitted new hinges, and re-hung the windows with great care.
The difference was immediate â no more draughts and the windows now close perfectly.
One window needed a small tweak afterwards, and Cameron returned promptly to sort it out.
He was professional, efficient, and friendly throughout. A great example of customer service done right. Highly recommended!
I cannot thank Marcelo enough
I cannot thank Marcelo enough! Reported the incident during late evening and he came round first thing the next day! Incredible customer service and speed. He even popped down to the shop to pick up a new door handle for us. I cannot thank him enough
LOCK FIT "absolutely terrible company"âŠ
Lock fit "absolutely terrible company" rang Wednesday 1/10 /25 phoned spoke to a gentleman called Mark who said he was lock smith so employed him to repair my lock as on closer inspection while open wouldn't lock even when open.
We are talking a so called professional lock smith.i sent pictures of the the door gearbox and locks. Mark tured up around an hour later I thought that was good timing.
But as I watched I found him to be struggling so offered to help as Im mechanically minded "any way roll on three hours later fitted lock gearbox and stripping on inside of the door. Screwed it all together fitted tried to close the door and use the locking mechanism but still wouldn't lock. Now the door was off a little but Mark reassured me that we will fix this and we fiddled but eventually after an hour or so he said he needed to be at another job in Manchester mark reassuring me he'd be back on the Monday this was Wednesday so my door would not lock so I ordered a special tool. Mark reassured me he'd be back on Monday the 6/10/25 so as it stood he took payment of £135.00 and left me with no lockable front door. So at this point I said you are coming back he replied yes no worries ill keep in contact with you as the weekend was upon us I had promise to contact me. But all I got was a few texts and excuses. So I rang his boss at Manchester lock fit Kevin "he stipulated send me pictures so he could refur to Mark's pictures but Mark hadn't even taken any pictures.
I was being fobbed off they had my money and were making lots of excuses in the end I asked for a full refund Kevin said he'd look into the issue but never came back to me all I was told I'll get a partial refund of £65.00 only and if I was not happy seek legal advise I found Kevin and Mark absolutely unprofessional and like riped me off.
My messages have gone unanswered and as this shambles of a company fobbed me off no apology 6 days that I couldn't leave my house and had to get another locksmith with in 30 minutes had it sorted do not use this company lock fit. They are very unprofessional and don't have a clue of what they are DOING.STAY CLEAR"as you to could end up with no security for a week.
This is how this company responds with nothing asks me for phone number and information.
Then all goes quickly quiet.
Once again don't use this company. Lock fit is a shambles of a company.
Use any other company just not these.
Still no response from this cowboy outfit" my advise stay clear of this company nice words and promises nothing more than that.left me with no locking front door for almost a week STAY CLEAR OF LOCK FIT
Front door uPVC lock broken
My husband phoned up on Saturday 11th October, 2025 as we could not open our front door
Krasimir came out the same morning
He was professional, polite and friendly
He soon fixed the front door. He cleaned up after him and left the area clean and tidy
We were so pleased we could use the front door and lock and unlock it again
Thank you
Excellent work done by Bogdan
Excellent work done by Bogdan, courteous with my property and surrounding. When way above and beyond making sure that I was completely happy with the service provided.
Would recommend without hesitation.
Lockfit Beckenham - Great service
We used Lockfit Beckenham and they were great. Turned up within 20 mins and very quick. Ricky was great!
Terrible experience
Terrible experience . Booked a locksmith , he turned up and demanded £125 payment before completing the job. Left without doing the job. Iâm now out of pocket and Iâve had my time wasted
I needed urgent help
I needed urgent help, changing my homeâs locks in a relationship split-up.
Andy was noticeably calming, caring and helpful with time flexibility around my safety. He had more than one idea for each lock we changed, explaining every option and even replacing one heâd fitted for a better choice minutes apart!
Andy returned to the property to upgrade one lock which was included in the price and there were clear instructions for all security elements, with demos.
Heâs obviously massively patient and the job was thorough, with the offer of further professional advice if needed.
I recommend this gentleman Andy, whose efficiency and communication are going to be reassuring in any of these stressful situations. Thankyou LockFit!
Awesome service
David came and fitted 2 new locks to a double glazed front and backdoor. He was very quick, polite and professional and friendly. Very kind to deal with and made sure everything was in order before he left. He also didn't take long from telephoning to arriving. Highly recommend, his calm demeanour really helped as losing keys is very stressful.
Review - John Humphrey
We had an issue with our front door lock, John came out repaired it quickly left everything clean and tidy, would definitely recommend.
Brilliant service by Hans
Brilliant service by Hans. Managed to squeeze us into his busy schedule to help with our broken window.
Throughout both visits he was very friendly, efficient and explained everything perfectly well. He's done an amazing job.
Highly recommended!
Excellent service from Sean at LockfitâŠ
Excellent service from Sean at Lockfit Storrington. Arrived within 30 minutes as promised and was courteous and polite. Had been locked out of our house by a faulty lock.Sean got us in and replaced the lock at a sensible price. Good advice given as well. Would have no hesitation in using again.
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