Locksteed レビュー 29

Locksteed からの回答

5日前

Gordon, a referral that turns into four locks for another whole family is about the best thing we could hope to read, thank you.

Glad it sorted the Grand Cherokee nicely and that it's done what we said it would. That's the bar. Pass on our thanks to your mate too, and tell the family they're in good hands.

— LOCKSTEED Team

Locksteed からの回答

5日前

James, this isn't the experience we want anyone to have, and the communication side clearly fell short. No order confirmation and no updates for that long isn't good enough, and that's on us to fix.

We'd genuinely like to make it right, whether that's getting your order moving or sorting the refund directly so it's resolved cleanly alongside whatever your bank is doing. Can you email us at support@locksteed.com with your order details and we'll get onto it straight away.

On the advertising, we take that feedback seriously and want to make sure our messaging is clear and accurate, so thank you for raising it. We'd rather hear it than not.

— LOCKSTEED Team

Locksteed からの回答

5日前

Drew, the pouch catching people off guard is one of our favourite bits, glad it landed that way for you.

You've got the idea exactly right. Keep your keys in it and the signal can't be picked up or copied from outside, which shuts down the relay trick thieves use on keyless cars without ever touching the vehicle. Lock on the wheel, keys off the grid. Two different jobs working together. Quick delivery on top of it doesn't hurt either. Cheers, Drew.

— LOCKSTEED Team

Locksteed からの回答

5日前

Colin, happy customer is all we're after. Thanks for taking the time to leave a review, appreciate it.

— LOCKSTEED Team

Locksteed からの回答

5日前

Cheers David, solid and simple to use is exactly the combo we go for. Appreciate you taking the time.

— LOCKSTEED Team

Locksteed からの回答

5日前

Short and sweet, Jason, glad it's doing the job. Cheers for the review.

— LOCKSTEED Team

Locksteed からの回答

5日前

Yvonne, five in six weeks in your own work car park is exactly the kind of thing that keeps us doing this, so we're really glad you've got one less thing on your mind clocking off.

A car sitting there with a lock on the wheel is a very different proposition to the ones around it, and when someone's moving fast through a car park looking for the easy option, that's usually all it takes for them to keep walking. Hope the rest of that car park sorts itself out, and hope yours stays right where you left it every single shift. Cheers, Yvonne.

— LOCKSTEED Team

Locksteed からの回答

5日前

Cheers John, glad it was easy to deal with overall. You're right on the postage, it can be slower than we'd like on some routes and it's something we're always pushing to tighten up.

Appreciate you flagging it, and good to have you on board.

— LOCKSTEED Team

Locksteed からの回答

5日前

Honestly Michael, missing the blockers off your order was our slip and we just wanted to put it right properly, so we're really glad it landed well with you.

Recommendations off the back of something going wrong mean more than the ones where everything was smooth from the start, because that's the part you can't fake. Two locks and the blockers now sorted, and a happy customer at the end of it. That's the result we wanted. Cheers for the kind words and for sticking with us.

— LOCKSTEED Team