The lady at Fulham Broadway station was so lovely and helpful. She helped me manage my login which allowed me to claim some points. Good advice about the products, which are always delicious.
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レビュアーのコメントを見てみましょう
Lola’s cupcakes are simply fantastic. Although they cost slightly more than other similar products, every penny is worth it! My wife, my children and I absolutely adore them!
I ordered a cake for a milestone birthday. The staff was really helpful in giving advice on the flavour and size to choose and gave me a sample of a mini cupcake before I ordered the cake - the choco... もっと見る
always reliable, affordable birthday cake and look exactly like the photo. Efficient customer service. Cupcakes are a little too sweet but that's just my taste.
企業情報
Lola's - Fulham Broadway について
当該企業による記述
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
当該企業による記述
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
連絡先
Fulham Road, SW6 1BW, London, England, 英国
- 020 4634 6911
4.4
優良
22件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Delicious Unicorn cake
Delicious Unicorn cake - lots of flavour and no skimping on the filling and icing!
Very friendly staff, too.
2026年7月13日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
It was my birthday on Friday the 3rd…
It was my birthday on Friday the 3rd and was very excited to go and get my bday cupcake as I was told I could go and collect one on the day and had my son with me.
Anyway I’ve arrived 6:20pm and I realise she was wrapping up but the cake was still out at the time so I approached her eagerly with a big smile ( he’ll today is my birthday and I’d love to get my cupcake) she was very stressed and not welcoming us at all and kept saying it’s closed it’s closed then offered me a basic vanilla cake when I asked for red velvet that saw on the table, she said we don’t have any and told me to come before 6 pm next time!
She really ruined the whole experience for us even my 10yrs old son said mama she didn’t even wish you happy birthday and had a negative energy!
I mean if she could do it she properly do it right or not do it at all.. anyway we ended up not eating the cupcake and throwing it away as didn’t feel good energy!
Thanks
Zeina
2026年7月3日
Lola's - Fulham Broadway からの回答
Hi Zeina,
Thanks for taking the time to leave your feedback.
I am very sorry to hear of your experience at our store. This doesn't reflect our usual high quality service here at Lolas and I can understand you disappointment when redeeming your birthday treat.
Please can you email us at hello@lolascupcakes.com as we would like to discuss this further with you.
Kind regards,
Shona
Delicious
Service is brilliant and the cakes are delicious, anything I try from there it always tastes great, can never fault Lola’s
2026年6月25日
The lady at Fulham Broadway station was…
The lady at Fulham Broadway station was so lovely and helpful.
She helped me manage my login which allowed me to claim some points.
Good advice about the products, which are always delicious.
2026年6月28日
always reliable
always reliable, affordable birthday cake and look exactly like the photo. Efficient customer service.
Cupcakes are a little too sweet but that's just my taste.
2026年4月20日
Great!
Great!
The service is excellent in Fulham broadway branch. The taste & presentation is perfectly brilliant.
2026年5月12日
Very cheerful member of staff
Very cheerful member of staff, helpful and informative.
Congratulations great cakes.
2026年5月14日
The staff member on site was lovely
The staff member on site was lovely, she was great with my daughter and gave her some stickers which my daughter loved! Really friendly
2026年5月11日
Lola’s cupcakes are simply fantastic
Lola’s cupcakes are simply fantastic. Although they cost slightly more than other similar products, every penny is worth it!
My wife, my children and I absolutely adore them!
2026年5月4日
Nice yummy cake
2026年5月6日
Great quality!
Lola’s Cupcakes are always delicious! Rich in flavour, great quality, and a lovely variety of flavours to choose from. Definitely a go-to for a sweet treat.
2026年3月20日
Delicious birthday cakes
I ordered a cake for a milestone birthday. The staff was really helpful in giving advice on the flavour and size to choose and gave me a sample of a mini cupcake before I ordered the cake - the chocolate pistachio kunafa cake. The birthday girl was thrilled with her cake. I then went back a couple of days later to pick up another cake for another birthday. Again everyone enjoyed the cake - this time the Eton mess.
2026年2月28日
Amazing service
Amazing service, take their time to listen to what you really want plus help you pick the best option. They don’t rush you because they have other customers waiting.
2026年3月6日
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