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Lola's - Greenwich Market レビュー 

64
•
TrustScore 5段階評価の4.5

4.5

ケーキ屋
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Durnford Street 11, SE10 9BF London, England, GB

•
020 3868 8725

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

They have the best cakes , also the lovely man who works in Greenwich brunch he was so lovely he kept the cake for me , he was so friendly and polite

5つ星のうち5の評価

I went to store in Greenwich Market. Noticed inside clean and tidy. Variety of cakes displayed including vegan. Friendly greeted received by staff member. I opted for a variety of cupcakes includi... もっと見る

5つ星のうち3の評価

Ordered last minute so was pleased with next day collection, and collection was easy with friendly staff. I've ordered several times over the years from Lola's and it is always the banoffee birthday... もっと見る

企業が回答しました

5つ星のうち5の評価

The shop was very clean and the sales assistant Khalid was very attentive. He spoke about the cakes and pointed out his favourites. He also informed me of offers. The layout of the shop was very cute... もっと見る

企業情報

  1. ケーキ屋
  2. パン屋
  3. カップケーキ店
  4. オンライン食品注文サービス
  5. 持ち帰りサービス
  6. ウェディング ケーキ屋

Lola's - Greenwich Market について

当該企業による記述

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

当該企業による記述

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

連絡先

  • Durnford Street 11, SE10 9BF, London, England, 英国

  • 020 3868 8725

4.5

優良

TrustScore 5段階評価の4.5

64件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.5

すべてのレビュー

(64)

過去12か月のレビュー数: 6,176件

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5つ星のうち4の評価

the sales assistant at Greenwich Market…

the sales assistant at Greenwich Market shop was very polite enthusiastic on the phone - he knew his cake sand really tried to sell them - in person the same - keen promising young man - sorry I forgot his name - he sold me he strawberry sakura cake - highly recommend him

2026年7月24日
5つ星のうち4の評価

Not my usual 5 star taste..

I have always given lolas cakes a 5 star review but in my most reventar visit in found the cakes quality and taste somehow changed. The sponge was not as moist and spongie but more on the drier side and the icing was way to sweet.

2026年7月18日
5つ星のうち4の評価

I was quite disappointed that day …

I was quite disappointed that day because the cake wasn’t delivered as expected. It was delivered to another store instead. We had planned everything for my son’s birthday party, so it created a lot of confusion.
However, the staff member at the Greenwich Centre shop(10th May morning) handled the situation very well. We received a refund and an additional cake as well. Finally, we were able to collect the cake from the North Greenwich store. Otherwise, my son would have been really upset, as he was desperately looking forward to the football-themed cake.
In the end, everyone enjoyed the cake at the party. It was delicious.

2026年5月10日
5つ星のうち3の評価

Good service but disappointed with new banoffee recipe

Ordered last minute so was pleased with next day collection, and collection was easy with friendly staff. I've ordered several times over the years from Lola's and it is always the banoffee birthday cake which has always been a big hit with us all. However they have now changed the recipe and it's just nowhere near as good as it used to be, and others agreed. Whilst it wasn't terrible, I was really disappointed with the new recipe and won't be ordering it again.

2026年5月4日
Lola's - Greenwich Market ロゴ

Lola's - Greenwich Market からの回答

Hello,

Thank you for taking time to share your feedback with us.

We’re really pleased the next day collection and service were a positive experience, but we’re sorry to hear the banoffee cake was not up to your liking.

We truly value your comments and will make sure your feedback is shared with our team.

If you'd like to discuss this further, please feel free to email us on hello@lolascupcakes.com

Best wishes,
Marta

5つ星のうち2の評価

The cake was very small and very dry

The cake was very small and very dry, and the oreo biscuit was very tiney😌

2026年3月30日
Lola's - Greenwich Market ロゴ

Lola's - Greenwich Market からの回答

Hi Faith,

Thanks for taking the time to leave your feedback.

I am very sorry you were disappointed with the cookies and cream cake.

We use decorative oreos on top of the cake and these are smaller than the classic ones but sit on the top of the cake well.

I want to reassure you that we bake fresh for delivery/ collection so this does'nt sound like our usual high quality here at Lola's and we would like to review.

I do not see any correspondence from you on this and for our team to review please can you send us an email at hello@lolascupcakes.com.

We hope to hear from you soon.

Kind regards,
Shona

5つ星のうち5の評価

Sweet to the taste😋

The cupcakes are very sweet and delicious, I love it. When the cupcakes are chilled in the fridge, the texture of the icing is thick like a fudge whereas if in room temperature, the icing is creamy and fluffy and I do like the icing picture of the International Women's Day

2026年3月10日

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