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Lola's - Kingston Bentals Centre レビュー 

502
•
TrustScore 5段階評価の4.5

4.7

ケーキ屋
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所在地

所在地を変更

Wood Street 271, Bentalls Shopping Centre, KT1 1TP Kingston upon Thames, England, GB

•
02045863633

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I found it very straightforward to choose and order a cake online as lots of information and details were given. I picked up the cake on the day of the party and full storage instructions were given.... もっと見る

5つ星のうち5の評価

Another great bake from Lola”s. This time we went for the rainbow cake which was delicious as usual. I always order from Lola’s for family birthday celebrations. Easy to order, regular updates and ear... もっと見る

5つ星のうち5の評価

Lola’s never disappoints this time we got a chocolate pistachio kunaffa cake a bit of a gamble - but trusted Lola delivered with flavours with a divine cream and soft sponge! Would recommend!

5つ星のうち5の評価

Order was for 70 vegan mini cupcakes but had to order boxes of 12 as per website order form. Email enquiries were replied in good time. Mini cupcake size is ok - no unfinished morsels as sometimes can... もっと見る

企業情報

  1. ケーキ屋
  2. パン屋
  3. カップケーキ店
  4. オンライン食品注文サービス
  5. 持ち帰りサービス
  6. ウェディング ケーキ屋

Lola's - Kingston Bentals Centre について

当該企業による記述

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

当該企業による記述

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

連絡先

  • Wood Street 271, Bentalls Shopping Centre, KT1 1TP, Kingston upon Thames, England, 英国

  • 02045863633

4.7

優良

TrustScore 5段階評価の4.5

502件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.7

すべてのレビュー

(502)

過去12か月のレビュー数: 5,899件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

The Stitch cake I bought for my…

The Stitch cake I bought for my daughter’s 7th birthday was incredible, thank you so much! It looked fantastic and tasted amazing, a number of the parents at the party said how lovely it was and how good it tasted! Thank you so much, very impressed with the quality and price of the cake, would def recommend you guys and use you again!

2025年6月2日
5つ星のうち1の評価

Staff were not helpful and did not seem

Staff were not helpful and did not seem
To know much about the products
Also this e mail is address to someone else not me. Although I did have a cake recently which was lovely

2025年5月26日
Lola's - Kingston Bentals Centre ロゴ

Lola's - Kingston Bentals Centre からの回答

Hello Christine,

Thank you for taking the time to leave this review.

I am sorry to hear about your experience at our store, I will pass your feedback onto the store manager to review with our staff to ensure we can offer the best service possible.

If there is anything else we can help with please get in touch on hello@lolascupcake.com

Kind regards,
Chris

5つ星のうち3の評価

I love Lola’s cake but this time I’m…

I love Lola’s cake but this time I’m little disappointing.Icing on the cream is to thick and to much sauger in it which is I don’t like .

2025年5月19日
Lola's - Kingston Bentals Centre ロゴ

Lola's - Kingston Bentals Centre からの回答

Hello,

Thank you for taking the time to leave us a review.

I am sorry to hear that you found this cake too sweet.

As there are four layers of sponge in this cake there is more frosting to sandwich the layers, and with the addition of white chocolate shards and the buttercream used on the outside, this can make the cake on the sweeter side.

We do value your feedback and I will pass this on to the relevant department.

If there is anything else I can help you with please get in touch on hello@lolascupcakes.com.

Kind regards,

Chrissy

5つ星のうち3の評価

Cake was dry

Cake was dry.
Other than that. It was ok.

2025年5月20日
Lola's - Kingston Bentals Centre ロゴ

Lola's - Kingston Bentals Centre からの回答

Hello,

I am sorry to hear you found the cake dry.

How the cake is store can affect the taste and the texture. If it is served straight from the fridge, it can sometimes taste a bit dry – we always recommend letting it come to room temperature before serving to bring out the best texture and flavour.

We really appreciate all customer feedback, so thank you taking the time to leave us a review.

Kind regards,

Chrissy

5つ星のうち1の評価

Too sweet

The cake is beautiful but it is super sweet. I shoudve believed everyone in the comment saying it's too sweet. Just a waste of my money on this one but hey atleast I can say I tried this cake instead of wondering what it would taste like.

2025年5月12日
Lola's - Kingston Bentals Centre ロゴ

Lola's - Kingston Bentals Centre からの回答

Hello,

Thank you for taking the time to leave your review.

I am glad to hear you loved the design of our sweet shop cake.

As the name suggests this is a sweet cake! We do note on the cake page on our website 'Our customers often tell us this cake is quite sweet. If you don't have a sweet tooth, you may prefer one of our cream cheese or mascarpone iced cakes.'

I am sorry to hear you were disappointed and you didn't enjoy the cake. Please email us on hello@lolascupcakes.com if you wish to discuss this further.

I hope this helps.

Kind Regards,
Shona

5つ星のうち5の評価

Vegan Biscoff Caramel Cake

Vegan Biscoff caramel cake. Absolutely delicious. We have had this cake on a couple of occasions for my daughter’s birthday and everyone comments on how fresh it is. Would definitely recommend whether vegan or not.

2025年5月7日

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