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Lola's - Lola's Kings X N レビュー 

211
•
TrustScore 5段階評価の5

4.8

ケーキ屋
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所在地

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(Northern Ticket Hall) Kings Cross Underground Station, Euston Road, N1 9AL London, GB

•
+44203 991 1272

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I've been a loyal customer for years because Lola's cupcakes are always fresh, look perfect, are delicious and they have a large variety of flavours. I recently bought a variety box for a friend's bir... もっと見る

5つ星のうち5の評価

Beautiful cupcakes honestly the nicest I’ve ever had the cream cheese mascarpone frosting is to die for on the mixed berries and red velvet. And I just love Bob, Sarah Matt and Charlotte on your li... もっと見る

5つ星のうち5の評価

I had such a lovely experience at Lola’s Cupcakes in front of King’s Cross Underground station. It was my birthday and Valentine’s Day, and the station was incredibly busy, but the young man who ser... もっと見る

5つ星のうち5の評価

Last week I brought fruit cupcake and red velvet for my husband ,he said it was the most beautiful texture and the best cup cake he ever tasted ❤️. I will be definitely buying more!Lola cup... もっと見る

企業情報

  1. ケーキ屋
  2. パン屋
  3. カップケーキ店
  4. オンライン食品注文サービス
  5. 持ち帰りサービス
  6. ウェディング ケーキ屋

Lola's - Lola's Kings X N について

当該企業による記述

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

当該企業による記述

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

連絡先

  • (Northern Ticket Hall) Kings Cross Underground Station, Euston Road, N1 9AL, London, 英国

  • +44203 991 1272

4.8

優良

TrustScore 5段階評価の5

211件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.8

すべてのレビュー

(211)

過去12か月のレビュー数: 5,962件

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5つ星のうち4の評価

Cakes are excellent however slightly…

Cakes are excellent however slightly stressful trying to collect when the kiosk says it will be open until 8pm but staff working there say they’ll be “open until they sell out” meaning I rushed to get there for 6pm as they were closing! Also difficult to locate kiosk based on details provided

2022年3月1日
5つ星のうち5の評価

Divine Cake

This was my first time of ordering from Lola's Cup cake. The most delicious cake I have ever ate. The texture, flavour, design, price, easy to order and collect. This customer service at collection was great. I Love everything about Lola's cup cake. Thanks for the excellent service!

2022年2月13日
5つ星のうち2の評価

Cake was bent! I asked the driver nit to ring the bell because it was a surprise and he rang the bell!!

Cake was bent! It ruined the day!!
I asked the driver nit to ring the bell because it was a surprise and he rang the bell!!

2022年1月20日
Lola's - Lola's Kings X N ロゴ

Lola's - Lola's Kings X N からの回答

Hi,

Thank you for your feedback.

I'm so sorry to hear about this.

This does not sound like our usual standards in any way and as such I will be in touch shortly to discuss this further with you and offer an appropriate form of compensation.

I hope to hear from you soon,

Nikky

5つ星のうち5の評価

Fabulously delicious

Ordered a vegan red velvet birthday cake from Kings Cross branch. The lady was fun, and gave great advice. I couldn’t decide between chocolate and red velvet because they both taste amazing. Settled for red velvet.The lady was very welcoming, patient, fun and fabulous. I was emailed a day before and collected my cake hassle free. 😋

2021年12月8日
5つ星のうち5の評価

Quick & easy ordering

Quick & easy ordering, and the collection was very simple from the Kings Cross Underground stall.
I ordered the 5" tiramisu cake which was absolutely delicious as it used a flavoured cream cheese for some of the icing, which was a great balance and not overly sweet.

2021年12月1日
5つ星のうち2の評価

The box has been shaken all the…

The box has been shaken all the cupcakes were out their holes and upside down
I had to fix and they were mostly damaged plus my hands got sticky which was odd as it was for a surprise brunch and I had no water to wash my hands
I won’t order again

2021年11月28日
Lola's - Lola's Kings X N ロゴ

Lola's - Lola's Kings X N からの回答

Hi,

Thank you for your feedback.

I'm so sorry to hear your cupcakes were damaged.

This does not sound like our usual standards so I am very sorry this happened.

I will be sure to pass this on to our transport manager to ensure this doesn't happen again.

I will be in touch shortly to discuss this further with you.

I hope to hear from you soon,

Nikky

5つ星のうち5の評価

Great Customer Service

Excellent service on the phone from the team, relatively short-notice, and managed to sort it out and my daughter picked up my wife's birthday cake - Classic, salted caramel - absolutely yummy!

2021年11月15日
5つ星のうち5の評価

Amazing service

Amazing service, very easy to order and collect.
I had to reach the customer service to be able to order and their service was great too and very effective.
The cupcakes themselves were delicious as always. Lolas is my go-to place for cupcakes!

2021年11月12日
5つ星のうち4の評価

The cake was beautiful

The cake was beautiful and my son loved. The base was moist and yummy, however the frosting was a bit too sweett. And it would’ve been good to be able to chose the size of cupcakes used to make the pirate boat. Other than that really happy with the service and product!

2021年11月5日

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