It was easy to order the cake online, select the personalized message. The cake was ordered about 2 days prior to collection and it was ready by the requested date. The cake wasn't too sweet but i... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordering was easy and smooth, delivery was prompt, customer service on the phone was friendly and helpful and the cake was absolutely delicious. Easily fed 17 kids with plenty to spare, and great valu... もっと見る
The absolute best cakes ever! I always order my birthday cakes from Lola’s, and they never disappoint. The quality and service are truly exceptional, and every cake is fresh, stunningly beautiful, and... もっと見る
Lola's are my favorite when it comes to GF cakes. This time we opted for the Red Velvet, which is always a crowd pleaser. Home delivery is quite expensive so we chose to collect from our nearest Lola'... もっと見る
企業情報
Lola's - Lola's Marylebone について
当該企業による記述
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
当該企業による記述
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
連絡先
Marylebone Railway Station, Melcombe Place, NW1 6JR, London, 英国
- +44203 514 2234
4.7
優良
155件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent professional service
2026年10月24日
A joyful service!
Just wanted to say thank you and give some positive praise to the lovely lady who served me at the stand in Marylebone station on Thursday 10th September. She was so helpful, happy and friendly! She made me aware of the awards program and gave me recommendations of what might suit my needs, her positive energy in the middle of a station of busy commuters way a little piece of joy in my day and I’ll definitely been visiting more regularly when passing through the station :)
2026年9月10日
I highly recommend Lola’s cupcake to…
I highly recommend Lola’s cupcake to everyone! Their cake isn’t too sweet for kids and the quality of their cake were amazing.
2026年8月31日
The lady who helping me at the…
The lady who helping me at the Marylebone station was lovely and kind.
2026年7月13日
My daughters bday cake
I made enquiry by email first, very helpful. Then ordered the cake and picked it up in couple of days, easy to choose the date. I picked up day before my daughter’s party. It was kept cool in the Marylebone station. Friendly lady showed to me and packed it in an easy to hold Lola’s carrier/gift bag. Cake was so delicious, not a piece left. Cake was for 14 /medium size. Thank you! Will definitely order again.
2026年6月26日
Carrot cake
I ordered the small carrot cake online and special wording. From ordering to pick up at London Marylebone Station I couldn’t fault Lola’s. The cake was outstanding. Best carrot cake I’ve had in a long while. My daughter loved it. Thank you Lola’s will definitely be buying from you again.
2026年6月26日
Lovely
Always greeted with a smile at the Marylebone station branch. Delicious cupcakes and the mini selection is my preferred go to.
2026年6月8日
Excellent customer service from staff.
Excellent customer service from staff.
Amazing cupcake.
2026年5月13日
The best cakes
The absolute best cakes ever! I always order my birthday cakes from Lola’s, and they never disappoint. The quality and service are truly exceptional, and every cake is fresh, stunningly beautiful, and unbelievably delicious. Honestly, I couldn’t ask for anything more—Lola’s makes every celebration extra special. Thank you, Lola’s Cupcakes!
2026年4月30日
Incredible chocolate and pistachio cake
2026年4月18日
Lovely cakes utterly delicious
2026年4月8日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
The employee has absolutely no customer…
The employee has absolutely no customer service skills
2026年4月2日
Lola's - Lola's Marylebone からの回答
Hello,
Thank you for taking the time to give us your feedback.
I am very sorry for any disappointment on your recent visit. We always aim to make a visit to our stores an enjoyable experience for our customers.
We would like to understand this further and log this for store team management to review.
Please kindly send an email to hello@lolascupcakes.com and we shall be happy to help further with this.
We look forward to hearing from you soon.
Kind regards,
Perfection!
Very delicious cupcakes! Gone in 60 seconds! And the cupcakes tin is large and good quality!
2026年3月20日
The experience of ordering and…
The experience of ordering and collecting the cake was perfect! It was in great condition and was very easy to collect with a copy of email.
2026年1月26日
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