The birthday cake for my son was absolutely beautiful and exceeded all my expectations! 🎂💙 It looked stunning, tasted delicious, and every little detail was made with so much care. My son was so ha... もっと見る
所在地
所在地を変更Selborne Road, E17 7JR London, England, GB
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The cake( chocolate heaven) was indeed heavenly; it came beautifully and elegantly packed in a Lola cake box, in a Lola gift bag. The young lady at the Walthamstow Mall was pleasant, professional and... もっと見る
the sponge was dry the small cup cake much better probably i should have gone for a vanilla sponge instead of chocolate one overall still a good cake.the sponge was left at room temperature for hours... もっと見る
企業が回答しました
Delicious, moist and extremely attractive cakes. This one was a princess cake for my 3 year old granddaughter. Last time I chose an extra large raspberry and lemoncake for my daughters 40th. Both time... もっと見る
企業情報
Lola's - Walthamstow について
当該企業による記述
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
当該企業による記述
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
連絡先
Selborne Road, E17 7JR, London, England, 英国
4.8
優良
192件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Excellent
Excellent - quick and easy pick-up with good communication. The cake was absolutely beautiful and delicious, and I think it was good value, too.
2024年3月11日
Oh as usual my cake was superb.When I…
Oh as usual my cake was superb.When I go to pick up at the walthamstow mall..the sales girl was very helpful and gave me all the detail to sign in which I didn't know thanks to her...as for the cakes all the families loves it
Thanks u again lola
2024年4月9日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Old Dry chocolate cake awful !!!!!
I bought a chocolate flavoured unicorn cake for my 4 year old daughter I paid over £40 for it.
It was absolutely awful hard and very dry. I had to give it back and to my disappointment Lola’s customer service is absolutely terrible they clearly saw that most of the cake was returned but refused to give me my money back and were only happy to offer me a replacement cake or a gift voucher.
I will not be buying from them again they are a terrible company with very poor can’t service skills I sent many emails that went back and forth a waste of my life
2024年3月17日
Lola's - Walthamstow からの回答
Hello Lubna,
Thank you for taking to share your review with us.
As soon as you got in touch with us to let us know about your concerns, we have arranged for the cake to be collected by our driver to test, so that this could be addressed.
Upon the inspection by our Head of Production, who did taste the cake, sadly, she did not find the cake to be dry or anything else being wrong with the sponge.
As a gesture of goodwill, we have offered you a replacement cake to be redeemed on a future occasion of your choice. As you found this solution not suitable, we have then offered an alternative solution in a form of gift voucher which you have accepted.
I am very sorry this experience have left you disappointed.
I hope you have a good rest of your day.
Kind regards,
Marta
100% recommend
Great experience, the cake was exactly like the picture for my son's 2nd birthday, packaged perfectly so it didn't mess up. The lovely staff called and waited a few minutes as I was stuck in traffic would 100% Recommend it.
2024年3月13日
The Ref Velvet cake was delivered ahead…
The Ref Velvet cake was delivered ahead of time, which was good. The cake was packaged nicely and was well presented within its box. The flavour and consistency were excellent. Everyone really enjoyed it! Thanks Lola’s Cupcakes!!
2024年3月18日
The go-to for birthday cakes
I ordered a birthday cake online for my 6-year-old twins. The choice was good (I went for a mermaid theme), clearly laid out with options easy to discern and choose e.g chocolate . I picked it up at a locajron not far from me and it was packaged and easy for me to carry in a large bag. The servers at 17 & Central branch of Lola’s were great. I think the price was reasonable too.
2024年3月13日
Cake great as usual
Cake great as usual, easy to order and collect. Would definitely recommend, especially the red velvet, delicious!!!
2024年3月5日
Great cakes and cupcakes!
Great cakes and cupcakes! The flavors are lovely, delivery is simple and easy and it made the perfect gift for my partner’s birthday!
2024年3月5日
Cake was delicious
Cake was delicious! We were really happy with it and it was a wonderful surprise.
2024年2月28日
Cake was Raspberry & chocolate and it…
Cake was Raspberry & chocolate and it was lovely and very nice to look at
2024年2月14日
Moist, fresh, delicious. Definitely a crowd pleaser!
This cake was a congratulations on your engagement cake for my sister and brother in law. The cake was absolutely gorgeous, the hand piped message was beautifully written and the taste of the cake was phenomenal, it was rich, moist, creamy and 100% fresh.
Thankyou lola's cupcakes for making this occasion all the more special. This isn't the first time i have ordered from here and it certainly will not be the last!
2024年2月16日
Fantastic vegan cake options
Fantastic vegan cake options!
I got the passion fruit and raspberry vegan cake for my partner’s birthday. Delicious and looking gorgeous!
2024年2月19日
The cake was amazing
2024年2月12日
My cake was moist
My cake was moist, delicious and ample. I decided to celebrate my birthday at short notice. Choosing my cake was simple from Lolas website. The staff were also very friendly and helpful. Five stars all the way!!!
2024年2月8日
Lovely cake and great service
Assistant was very helpful when I placed my order. The cake was ready for collection on day in question. A lovely bag was provided which made transporting the cake very easy, as it was not moving about in the bag. More importantly the cake was lovely. It was a 60th gift for a friend and she loved it. The cake was dense, but not not dry. I was really impressed. Would definitely order from Lola again.
2024年2月6日
Lolas cakes are the best
We as a family love Lolas cakes for every occasion we buy our cakes there
2024年2月6日
Always great cakes
2024年1月27日
Wonderful cake!
Wonderful cake! The tiramisu cake is delicious and I will definitely be buying it again! The customer service I received was also excellent. Thank you!
2024年1月24日
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