Lovely looking glasses but cheaply made. I was refused a refund when the arm of the glasses fell off even though the website claims they are ''a brand you can truly trust, where every product is d... ãã£ãšèŠã
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I think the glasses are fine, but when the lenses are scratched, which inevitably happens to me, they won't supply a new lens, and therefore you have to discard an otherwise perfectly sound pair of g... ãã£ãšèŠã
I bought some glasses .Hollywood reading glasses in transparent brown.. they are lovely looking glasses and look decent quality. Unfortunately they are humongous on me. I can't look from side to side... ãã£ãšèŠã
I've bought probably 6 pairs of Spacey's from London Mole as I love the design (and they are very comfortable) BUT they are not fit for purpose as every pair has snapped in the same place (the frame i... ãã£ãšèŠã
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Can't recommend this brand enough
Can't recommend this brand enough. I already own quite a few of the styles they carry but have just received my latest pair, Hollywood in green, and they are my new favourite. They are very nice to wear and are super stylish too. I wish they did more colours in this range though.
Great design, not very well made though.
I've bought probably 6 pairs of Spacey's from London Mole as I love the design (and they are very comfortable) BUT they are not fit for purpose as every pair has snapped in the same place (the frame immediately above the nosepiece) 6-12 months into wearing them. So they are quite pricey for what seems to be flawed/cheap material material.
5 stars!
Great products, fab customer service and speedy delivery. I get so many compliments on my sunglasses!
Terrible customer care and service
I purchased one pair of glasses from London Mole because I loved the shape of the frames. A test purchase to buy more.
They came, they were great and what was advertised, on closer inspection the arm on the frame was loudly clicking only on one side and when open it actually rolled vertically between your fingers which the other side didn't. It made me feel like there was something wrong and that the arm of the glasses was going to detach. I sent them back.
Now to purchase is £15 + £3.95 delivery. The return cost was also £3,95.
When I eventually had a refund if £15. Where was my refund of shipping costs that they had charged me to send, and then return their faulty goods. I complained. Only to be told return costs are due to the customer. This breaks customer trading rules if the goods are faulty . After complaining yet again they refunded the sending to me shipping costs. And nothing else. Now I am with no glasses that were sub standard and faulty that I returned but I now have the debt of sending them back to them of £3.95 at my expense.
No goods and £4 down. Not a great buy Is it.
Exclusive Specs at great prices
I wish I knew about London Mole Specs before. I would have saved loads of money over the years. I got two pairs of reading glasses in two different designs for £30 all inclusive with lens. I Deffinately will shop with them again. The online purchase was great and glasses came within days.
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