James and the LD team have been absolutely amazing, working alongside my fiance every step of the way to create my dream ring. They are incredibly communicative, professional, patient, and honest - al... もっと見る
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Supportive, top quality product and excellent customer service. I had loads of questions for James which he had no problem answering in detail. Advice on things etc. Ring is great, Mrs loves... もっと見る
If you're thinking about getting down on one knee and popping the question, you've found where you need to be. No hard sell, no tricks, no gimmicks. Just honest people, trying to make our mo... もっと見る
Incredible service and I’m over the moon with my ring. Miranda and James were so helpful and communicated with me regularly. I would highly recommend London Diamonds to anyone.
企業情報
London Diamonds Official について
当該企業による記述
Bespoke ring Quote
Engagement Ring Collections
Wedding & Eternity Rings
Why Choose Us?
London Diamonds Official is now on Trustpilot!
Established in 2017, we are very proud to have over 210,000 loyal followers on Instagram, nearly 1,000 5 star reviews on Google and make over 1% of all UK engagement rings - so it was about time we moved to Trustpilot :)
London Diamonds was born when one of our founders realised how much he had overpaid for his wife’s engagement ring.
The luxury brand he had purchased it from had inflated prices, limited choice and offered no education about diamonds.
London Diamonds has a very different approach. We make beautiful bespoke diamond engagement rings for a fair price and every ring has a lifetime guarantee, including all repairs.
In recent years, many clients have chosen to use a lab grown diamond as a more ethical and affordable way to create the ring of their partners dreams.
We are just as helpful after the sale as beforehand and every diamond is hand picked, inspected and checked by us.
We pride ourselves on being transparent and there is never any pressure or rush to commit.
We’ll be ready when you are to make your perfect bespoke diamond engagement ring.
The Perfect Engagement Ring. Without the Hassle.
当該企業による記述
- No Pressure. No Sales Patter. No Pretending Diamonds are Rare.
- Just beautiful rings and the most responsive service you've ever received.
The LD Lifetime Warranty
No charges for resizing, servicing or repairs. Ever
We NEVER charge for repairs or tiny missing diamonds.
Other jewellers said we were crazy to offer this back in 2017.
Why do we do this? If felt like the right thing to do. Diamonds can't 'fall' or 'drop' out of a ring but NO ONE does this deliberately, so it's always an accident and we try to be as helpful after the sale as before.
90% of damaged rings are from being squashed in a door or being worn at the gym.
If you try and squash your ring with all your strength, you won't be able to, so it's MUCH better that the ring takes the damage than your finger!
If your ring is not salvageable, we'll build you a new setting for what it costs us.
連絡先
24 Greville Street, EC1N 8SS, LONDON, 英国
- 0203 897 9745
- support@londondiamonds.com
- londondiamonds.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Amazing Service
James was amazing and really went out of his way to help. I couldn't recommend enough. Thanks James you really went above and beyond. Fantastic
Best in class service
From the day my partner originally bought my ring, to 2 years later, I can’t fault James and his team! They are always so quick to respond and help with any questions I have. I recently sent my ring in for a clean and to have some sizing beads add. The team were quick and efficient, especially considering I left it to the last possible moment before I went on holiday. James and the team really went above and beyond to make sure I got my ring back in time for our holiday. I cannot recommend them enough, not just for their gorgeous diamonds/rings but also their top class customer service! They have a customer for life!
Beyond What I Imagined
I couldn’t be happier with my experience! The team helped me choose the perfect specs for an engagement ring, guiding me every step of the way. I trusted them completely, and the ring turned out even better than I could have imagined. I popped the question last week and she said yes! Beautiful craftsmanship and amazing service—I’d recommend them to anyone.
Amazing service from start to finish
Amazing service from start to finish. James was excellent and very knowledgeable in helping me make decisions. I can’t recommend London diamonds enough
I cannot recommend London Diamonds…
I cannot recommend London Diamonds highly enough! From the very beginning, their team made the whole process of creating my engagement ring and wedding band so special and stress-free. What I loved most was how personal the experience felt – they took the time to really listen to what I wanted, offered expert guidance, and brought my ideas to life with such care and attention to detail.
The craftsmanship is absolutely flawless. My engagement ring sparkles beautifully from every angle, and the wedding band complements it perfectly – they look like they were always meant to be together. I’ve had so many compliments, and every time I look at them, I’m reminded not just of the rings themselves, but of the wonderful experience I had working with London Diamonds.
Exceptional service
Exceptional service! Talked me through every stage, and helped me create the perfect ring. My partner couldn’t be happier with it
Top quality service and diamond
James and the team were incredibly helpful and accommodating in helping me design the ring - the whole process was easy and I felt I was getting honest advice, without any pressure or pushy sales. Both me and my new fiancée absolutely love the ring - the sparkle on the stone is incredible.
Amazing service from start to finish
Amazing service from start to finish. The ring exceeded all my expectations, my partner loved it and everyone she shows it off to say how stunning it is. The team are super helpful, answer any questions you have and make this what can be stressful process, pleasant and personable. Would 1000% recommend to anyone looking to purchase an engagement ring
An absolute fantastic experience from…
An absolute fantastic experience from beginning to end, James was super helpful. Would 100% be recommending these guys to my friends!
Amazing service
Amazing service, and even better results. Definitely recommend to anyone, you’ll not be disappointed!
London Diamonds should be your only choice
LD are revolutionising diamonds for the consumer. No gimmicks, real value with an actual human touch! Their team delivered excellent craftsmanship and showed a genuine drive to deliver the best outcome for my engagement ring. I truly believe they are the future model for diamonds, and not taking them on is choosing to be stuck in the past. They do not disappoint, five stars all around.
Genuinely the best group of people I…
Genuinely the best group of people I have ever had the pleasure of talking to! These guys are TOP, extremely patient, do not push or rush you and listen to exactly what you want. These guys set the standard of what customer service should be, they should write a book on it, its a shame you cant propose more than once because I would use them every time! Honestly great job guys and thanks for making the experience 10/10. HIGHLY recommend
Wonderful people to deal with
Wonderful people to deal with
Very patient and great quality
A great experience
Miranda and the team were extremely helpful right from our first interaction. I had many questions which were answered quickly and in detail. My girlfriend was delighted with the ring. I would not hesitate recommending London Diamonds to anyone.
Absolutely thrilled with my ring!
Absolutely thrilled with my ring!
Thank you so much James and the team
Everything was so easy, the what’s app chat which I first contacted you on was always answered promptly, any questions I asked were answered honestly.. I asked if it was possible to have it ready for a special occasion which was just under the time frame stated and you never over promised, but assured you’d try your best to get it to me by then, which you did and I’m So grateful for that!
You sent different photos to help guide me with my choices. I really liked the way payments were made in stages as the process went along and the postage and packaging were so well thought out (you’d never guess there was a ring inside) until you opened the box and then wow! The beautiful packaging matching a beautiful ring! I’m
So very happy with my ring and have had so many compliments so thank you again
Alison
Professional and responsive service
It's been such a pleasure to deal with the LD team. I had been having a stressful experience with other retailers and was going down a rabbit hole trying to choose and design my dream ring. So I was absolutely delighted when I found LD. James, Miranda and Louis completely took care of me, gave me helpful guidance on the design and sourced the most beautiful diamond for my ring. The end result is absolutely breathtaking. Highly recommended.
Michelle
Couldn’t recommend enough!
Couldn’t recommend enough! Communication was 10/10 and they are professional. The engagement ring I purchased was unreal quality, my fiancé is over the moon.
THE BEST!
Its been a few years since I bought an engagement ring for my fiance.
LD made a difficult task easy and my fiance loves it
After myself getting the size wrong and needing a stone replacement recently I can only praise LD for how they have dealt with me . Efficiency and speed is definitely key with these kind of things and the nailed it
Will be using these guys for anything diamond related!
Fantastic service and communication…
Fantastic service and communication throughout! James was a pleasure to deal with and extremely helpful
I’ve been in contact with London…
I’ve been in contact with London Diamonds for a while asking questions on and off over a period of months. There was never ever once any pushy sales patter just full truthful honesty and great recommendations. I was going to go for a bigger ring and was told there wasn’t much in it and wouldn’t be gaining much in terms of size. When I received it. Wow, I couldn’t give any words it’s the most cleanest, sparkly ring I’ve ever seen. The spec of it is incredible. They take huge care checking every diamond used to ensure you get the best diamond possible which is so uncommon what jewellers are doing that nowadays!? I knew what kind of ring my partner wanted but they helped me massively. I didn’t know what ring size my partner was and sent in loads of photos of her hands in secret from her and they got it absolutely spot on. They really know their stuff and sizing! I wanted it as a surprise while we went on holiday and they got the ring made all in time for a specific date. At first I was quite hesitant of going with a fairly newly established company with just social media and no big name shops anywhere. But seriously it’s a no brainer go with these guys. If you want the most fantastic ring of the highest quality for a very reasonable price just do it. We compared my partners ring to others in shops recently any nothing came close to the size quality or sparkle to her one! We are definitely coming back for our wedding bands. Super helpful people and fantastic company. Keep it up!
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