Very quick and helpful service. From my initial call to getting 1000+ bottles prepped and out of the door was an hour. Declan was an absolute lifesaver and stayed after the warehouse closed to pass to... もっと見る
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So far I’m very happy with the LWD use their service from june , easy to order and very helpful drivers. No more hundred of plastic bottles . Highly recommended
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The driver left the bottles outside my door without making an attempt to ring the doorbell. I called customer service about this and they said they will make an attempt to collect it back. They... もっと見る
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Brilliant solution for good quality "bottled" water without the environmental impact. Haven't bought water in a disposable bottle for years now since using these guys. Simple to use and manage even fo... もっと見る
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企業情報
当該企業による記述
At the heart of our family-owned company is a passion for customer care and a dedication to sourcing the finest water from the foothills of the Black Mountains. We specialize in supplying and delivering Water Coolers, Bottled Water, and Water Packs. London Water Delivery specializes in tailoring hydration solutions for every setting - whether it's your home, office, or warehouse. Proudly serving London and Greater London, we bring the crisp taste of quality water directly to your doorstep. Choose London Water Delivery for a refreshing approach to hydration. Your satisfaction is our priority, making us more than just a water delivery service - we are your hydration partner.
連絡先
Unit 5, Hampden Rd, KT1 3HG, Kingston upon Thames - London, 英国
- 020 3409 4733
- info@londonwaterdelivery.co.uk
- londonwaterdelivery.co.uk
4.5
優良
27件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
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Very quick and helpful service
Very quick and helpful service. From my initial call to getting 1000+ bottles prepped and out of the door was an hour. Declan was an absolute lifesaver and stayed after the warehouse closed to pass to the courier as well.
2026年10月8日
自発的なレビュー
London Water Delivery からの回答
Thank you so much for your lovely review!
We're always happy to help wherever we can, and it's great to hear Declan was able to sort everything out for you so quickly. We'll make sure he sees your kind words! We hope to be of help again in the future.
So far I’m very happy with the LWD use…
So far I’m very happy with the LWD use their service from june , easy to order and very helpful drivers.
No more hundred of plastic bottles .
Highly recommended
2026年6月23日
自発的なレビュー
London Water Delivery からの回答
Dear Ana,
Thank you so much for your lovely review! We’re really happy to hear you’ve been enjoying the service, and we’ll pass your kind words on to our drivers.Great to have you with us – and to help cut down on all those plastic bottles too!
Best wishes,
Team London Water Delivery
1st time customer & already Happy with…
1st time customer & already Happy with their service.
2026年9月2日
自発的なレビュー
London Water Delivery からの回答
Thank you for your lovely review! We’re so pleased your first experience with us has been a good one. Welcome to London Water Delivery!
Five years of great water
Five years of great water, service and prices.
Longtown, where the water comes from, is a little village in the Golden Valley on the Welsh borders, close to the Brecon Beacons, known for good water.
2026年8月7日
自発的なレビュー
London Water Delivery からの回答
Dear Will,
Thanks so much for your kind review! It's been a pleasure delivering to you over the past five years. Thank you for your support, and we hope to keep supplying you with fresh spring water for many years to come.
Team London Water Delivery
A friendly company
A friendly company. They have never disappointed me and I love the direct communication I can have with them for my order. Bills always accurate and on time. I recommend them 💯
2026年5月27日
自発的なレビュー
London Water Delivery からの回答
Dear DH,
Thank you so much for your lovely review!
We're so pleased to hear you've been happy with our service. Your support really means a lot to our team, and we look forward to seeing you again on your next delivery.
Best wishes,
Team London Water Delivery
Commercial Service Review
From a commercial point of view, we are very happy with the service. Deliveries are always on time, the drivers are polite, and the customer service is excellent. We have had no negative experiences at all. Overall, well done to Louise and Ricky.
2026年3月6日
自発的なレビュー
London Water Delivery からの回答
Dear Douglas,
Thank you for your kind review. We’re really pleased to hear you’re happy with the service and that everything has been running smoothly. Louise and Ricky will appreciate the mention!
Best wishes,
Team London Water Delivery
Non commercial home use purchaser.
I’m a domestic, small order purchaser, which equates to 4 bottles whenever we run out.
I really can’t fault this company. They are quick, efficient, reliable, and everything just runs smooth.
Can I have some water please, yes, here it is. All arranged by a quick email and replied too with 10 minutes.
This genuinely seems to be a golden egg, top quality service, with complétive prices.
Buying from here has saved plastic waste, and money. The water has a great taste. I have no reason to go anywhere else.
I don’t usually write reviews, but this company genuinely deserves a shout out.
Get yourself a dispenser, give them a go.
2026年1月28日
自発的なレビュー
London Water Delivery からの回答
Hi Sam,
Thank you so much for taking the time to leave such a thoughtful review. We’re really pleased to hear our service works so well for you and that you’re happy with both the water and the value. It means a lot to know we’ve made things easy and reliable for you.
We truly appreciate the recommendation and your support.
Best wishes,
Team London Water Delivery
The best in ordering
The best in ordering, the best in delivery, the best in quality, and the best in punctuality. I hope they continue to strive for excellence always.
2026年1月11日
自発的なレビュー
London Water Delivery からの回答
Dear Ahmed,
Thank you so much for your kind words. We really appreciate your support and will continue doing our best to keep delivering the same high standard of service.
Best wishes,
Team London Water Delivery
Great service
Great service, we have been using them for over a year now and very happy with the water. We recommend them
2025年12月15日
自発的なレビュー
London Water Delivery からの回答
Dear Ipek,
Thank you for your continued support. We’re really pleased to hear you’re happy with the service and the water, and we appreciate the recommendation.
Best wishes,
Team London Water Delivery
Best costumer service always on time…
Best costumer service always on time and the most important their water is one of the best I taste it in UK
2025年12月4日
自発的なレビュー
London Water Delivery からの回答
Dear Nikola,
Thank you for your lovely review. We’re really glad you’re happy with our service – and it’s great to hear you enjoy the water so much too!
Best wishes,
Team London Water Delivery
London Water Delivery からの回答
We’re sorry to see this rating and that the experience felt frustrating. We always aim to act fairly, transparently, and responsibly, and we engage fully whenever a concern is raised. In this case, we cooperated with all relevant parties and followed the appropriate process.
We remain open to discussing this further directly should you wish to get in touch.
Best wishes,
Team London Water Delivery
100% recommended
I have been using this company for many years
They are professional. Courteous. Great delivery and very competitive priced Staff and delivery drivers . Friendly. Informative and polite
I can recommend them 100%
2025年7月9日
自発的なレビュー
London Water Delivery からの回答
Dear John,
Thank you so much for your kind recommendation and ongoing support. We’re delighted to hear you’re happy with our team and service!
Best wishes,
Team London Water Delivery
horrible customer service and incompetent delivery drivers
The driver left the bottles outside my door without making an attempt to ring the doorbell. I called customer service about this and they said they will make an attempt to collect it back. They did not. I then receive an invoice for £45 and left with empty bottles.
I called customer service and explained that the driver did not ring my doorbell, and that there are two of us in the household to test that the bell was in fact working and she would rather take the driver's word for it because "he writes everything down" despite being a customer for 2+ years and having may deliveries in the past without any issues.
Instead of arguing with who was at fault, consider getting to the point on how to make things right. You could have done this in various ways.
Consider retraining your staff to handle customer complaints and your drivers on how to ring a doorbell.
2025年4月15日
自発的なレビュー
London Water Delivery からの回答
Dear C Y,
We’re sorry to hear about your experience and apologise for any frustration caused. At London Water Delivery, we take customer feedback seriously and continuously work to improve our service, including delivery and customer care.
While this situation is not typical of our usual standards, we understand how important it is to get every detail right. We appreciate all feedback as it helps us ensure a better experience for all our customers moving forward.
Thank you for being with us over the years.
Kind regards,
Team London Water Delivery
Great company to collaborate
Great company to collaborate, efficient and reliable .
thank you Louise and Ricky.
Mica Projects
2024年12月28日
自発的なレビュー
London Water Delivery からの回答
Dear Mirela,
Thank you for your kind words. We really appreciate it! We’re glad to hear you find us efficient and reliable.
Best wishes,
Team London Water Delivery
Great price, Timely delivery
Timely delivery, high quality water and great prices. We used them at our office for several years and have no complaints. Thank you!
2025年3月26日
自発的なレビュー
London Water Delivery からの回答
Hi Ovié,
Thank you for your continued support and kind words. We’re glad to hear you’re happy with the service and quality. Looking forward to many more years of working together!
Best wishes,
Team London Water Delivery
Fantastic Service!
Been ordering from London Water Delivery for a few weeks now and I'm very impressed by them. The quality of the water is great and the delivery is smooth. Couldn't recommend enough!
2025年1月13日
自発的なレビュー
London Water Delivery からの回答
Dear Mason,
Thanks so much for your kind words! We’re really pleased you’re happy with the water quality and delivery. Looking forward to continuing to serve you.
Best wishes,
Team London Water Delivery
Great service and very professional…
Great service and very professional peoples.
Thank you!
2024年10月7日
自発的なレビュー
London Water Delivery からの回答
Dear Veselka,
Thank you for the lovely feedback! We're happy to hear you’re pleased with our service.
Looking forward to continuing to serve you!
Best wishes,
The London Water Delivery Team
Excellent
we have been using this company for over 2 years and never a problem; they do what they say they are going to do. And with the reassurance that we do not have to dispose of bottles as they are recycled.
I just wish all our suppliers were as efficient.
2024年10月2日
自発的なレビュー
London Water Delivery からの回答
Dear Tony,
Thanks so much for your kind words! We're thrilled to hear everything's been running smoothly for you these past two years. It's great to know you're enjoying the recycling aspect too! We're always here if you need anything.
Best regards,
The London Water Delivery Team
Never No Fuss Or Hassle Had.
Never No Fuss Or Hassle Had.
l have used London Water for a few years and just wanted to say that they are well suited to me.
They always turn up leaving my regular order in my safe place.
On the odd occasion l forget to pay the invoice, a very nice reminder is sent a couple of weeks later. No Hassles at anytime.
THANKS AND WELL DONE.
2024年9月16日
自発的なレビュー
London Water Delivery からの回答
Hi Geff,
Thank you so much for your kind words! We're delighted to hear that our service suits your needs and that you've had a hassle-free experience with us. It's always a pleasure to deliver to you.
Looking forward to continuing to serve you!
Best wishes,
The London Water Delivery Team
London Water Delivery からの回答
Dear Sofia,
Thank you for the kind words! We're so glad to hear you've been enjoying our service and that our team has been friendly. We truly appreciate your continued trust and look forward to delivering to you again soon!
Best regards,
The London Water Delivery Team
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