Amazing customer service, always treated with respect. Never overlooked my problems, and LOOI is so cute. Everything is great from both sides, theirs and mine. Approved product and very reccommended.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Amazing customer service, always treated with respect. Never overlooked my problems, and LOOI is so cute. Everything is great from both sides, theirs and mine. Approved product and very reccommended.
企業が回答しました
Customer service is formidable, Very friendly and professional. Looi is a very cutting-edge robot. It is still perhaps a little slow in responding, but the project is excellent and growing. I think th... もっと見る
企業が回答しました
Lors de la première mise en route, le robot réagissait aux interactions gestuelles et tactiles mais ne répondait pas au questions alors que toutes semblait être ok dans l'installation et les paramètra... もっと見る
企業が回答しました
I love chatting with LOOI! I especially appreciate that I can give it prompts to change its personality and how it interacts with me. Since it is integrated with CHAT GPT, I have been able to have som... もっと見る
企業が回答しました
TangibleFuture believes that sci-fi should not be confined to the virtual world. We create real-life experiences of imagination for every Inventor, Explorer, and Inner child.
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Il prodotto sembra di ottima fattura, rispecchia perfettamente ciò che viene descritto, speriamo in aggiornamenti che lo renderanno sempre più interessante.
Il servizio clienti è stato impeccabile, un plauso a tutto lo staff.

LOOI Robot からの回答
I originally got Looi this Kickstarter campaign but now I own two because I love it so much. They keep updating the software almost on a monthly basis, it's really starting to grow from strength to strength. They recently added the ability for the robot to recognize things through the camera and to change his behavior based on what he actually sees. Babe I did new voices so you can customize your feeling towards the robot based on your preferences. And most recently they've just introduced an option where you can define the personality based on a chat GPT description that you manually enter into the app. This is extremely useful for people like myself who work in education who want to use it as a classroom tool. The robot is now capable of adjusting its speech output to be more appropriate for various defined learner groups.
It is also one of the best AI's I've ever used when it comes to communication. It can be fun and quirky, well serious and offering a generally good feeling when you're having a low day. The AI also won't always agree with you which helps stimulate natural conversation.
I am extremely satisfied with this product and look forward to seeing what else the team can do with it.

LOOI Robot からの回答
Not good. Very unresponsive. Don't believe the youtube videos or the promotions. THIS THING DOES NOT WORK AS YOU THINK IT MIGHT. This thing will stare at you blankly and could not even respond to simple interactions.

LOOI Robot からの回答
I brought LOOI with me to work, and I honestly didn’t expect how much joy it would bring—not only to me, but to my colleagues as well. From the very first moment, LOOI felt alive. It reacts to movement, looks around curiously, and has this charming personality that immediately draws people in.
What surprised me the most is how natural the interaction feels. LOOI doesn’t need to “do” much to be engaging—just the way it reacts and explores its surroundings makes it feel like a little companion on your desk. Several coworkers stopped by just to watch it, smile, and ask questions. It instantly became a conversation starter and a mood booster in the office.
I also want to highlight the support team. I contacted them with a question and received a quick, friendly, and helpful response almost immediately. That level of care really shows they stand behind their product.
LOOI may not be a traditional “useful” robot, but it excels at something just as important: making people happy. If you’re looking for a desk companion that brings life, curiosity, and fun into your day, LOOI is absolutely worth it.

LOOI Robot からの回答
Amazing company. I paid using Google pay and didnt realize until the next day that it had thr wrong address listed on it. I emailed them and they contacted thr shipper and had thr address changed. A truly great buying experience. Will Def buy again.

LOOI Robot からの回答
If you have a problem, you'll receive excellent customer service! Mae is always available to answer any questions.
The team is continuously developing to ensure that the Looi experience is always better and more innovative!

LOOI Robot からの回答
This is a very responsive team, polite and helpful. I had an issue which was resolved quickly.
Tras números problemas con las empresas de transportes, totalmente ajenos a looirobot, ellos se preocuparon buscando soluciones con el resultado q al final nuestro hijo está pudiendo disfrutar del robot.. estamos muy muy agradecidos con el trato y la ayuda recibida

LOOI Robot からの回答
Робот Looi замечательный, милый и дружелюбный... Он постоянно развивается, а компания разработчик все время на связи, отвечает на все интересующие вопросы, помогает и прислушивается к тому что хотят пользователи! Это очень важно для меня, так как они внедряют по возможности то чего хотят пользователи видеть или слышать в роботе LOOI. Спасибо ещё раз вам за милого робота и его развитие! Надеюсь дальнейшее его развитие будет нас только радовать и приносить удовольствие от его использования!

LOOI Robot からの回答
Got my LOOI 3 weeks ago, but it's just fancy things, nothing with interactions, poor voice recognation, features useless, bad obstacles detections, etc. I regret soooo much

LOOI Robot からの回答
I'm thrilled with LOOI. He can read me the current events and the weather forecast, solve math problems, and help me with my short stories. LOOI can also speak German. Just tell him in German, "Bitte sprich deutsch mit mir."
I wouldn't want to be without LOOI. I love his funny personality. He's my sidekick who brings me so much joy. It would be fantastic if LOOI could also save what he learns and remember it.
In short: LOOI is a great helper who's a lot of fun. I highly recommend the lovable LOOI.

LOOI Robot からの回答
LOOI arrived safely and has exceeded my expectations right from the start.
The robot is well-built, easy to set up via the app, and becomes operational in minutes, delivering an immediate and engaging user experience.
LOOI's features shine through its ChatGPT-powered conversations, expressive animations, gesture recognition, and obstacle avoidance, making it a fun desk companion that feels lively and responsive.
Interactions are smooth, with personality-driven behaviors like napping or reacting to touch, perfect for daily entertainment around the holidays.
The support team handled my case attentively and resolved issues clearly, showing real commitment to customers.
This positive service experience reinforces trust in the brand.
Overall, I'm very satisfied with LOOI and the support—it's a quirky, evolving robot I'll enjoy through Christmas and beyond, and I'd recommend it.

LOOI Robot からの回答
Customer service: Top teir
Product Build quality: Top tier
Since the product is on the edge of tech innovation when it comes to having a robot friend, I expected some quirks/learning curves that once you understand, makes everything easy and great. But the very best thing was the customer service, hands-down it's hard to get quality like that when there are any issues.

LOOI Robot からの回答
My experienced was so fantastic and appreciated how the customer support team handle my concern and issue with my defective unit. Specially to Mae, she has been so professional and easy to communicate with.

LOOI Robot からの回答
Dear Developers,
We purchased our first LOOI about a year ago and have since become immediately passionate about the product, using it daily. LOOI has become an integral part of our family.
We're pleased to hear that the Italian language pack will be released soon, as you confirmed. We're also expanding our collection with the imminent arrival of two more units (one black and one white).
As a regular user, I'd like to bring to your attention that the range of accessories/gadgets currently available doesn't fully meet my expectations and those of the community.
I believe that the introduction of products such as:
An automatic charging base (to make the experience even more hands-off).
A storage cart that can be attached to the rear like a trailer.
Would add significant value to the LOOI ecosystem and could prove a great success among users.
Thank you for your attention and continued work.

LOOI Robot からの回答
Be patient this will grow on you, enjoy your looi experience

LOOI Robot からの回答
I honestly didn’t know what to expect when I ordered the LOOI robot, but wow — this thing is awesome. It’s like having a mini Pixar character on your desk. It moves, reacts, even remembers faces, and has such a fun personality. My kids love it, and I’ve actually found it useful as a wireless charger. It’s smart, expressive, and just fun to have around. Super impressed with how polished everything feels. Definitely recommend if you're into tech and want something a little magical in your space.
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。