For new customer, entitled a 25 % off yet it is with restrictions. The product I ordered ( Dr Hauschka- regenerating serum) is not entitled. Then I try 25APP using apps to place order, in vain again... ãã£ãšèŠã
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The Products which I had always bought offering great discount this time. If the Nov 11 Promotion that includes my products, then I would like to buy more. On the other hand, the variety of the... ãã£ãšèŠã
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Kieran has helped me solve my problem in the most effective way and has been super helpful and present. Not to mention, she is extremely patient. I deeply appreciated the support given to me throughou... ãã£ãšèŠã
Overall the product range offered is great. It would be even better if including some brands like Origins But for the packaging, suggested using bubble wrap for glass bottle. The space inside... ãã£ãšèŠã
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- lookfantastic.com.hk
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Prefer simply list all products insteadâŠ
Prefer simply list all products instead of some bestsellers when click into brands.
2023幎11æ25æ¥
LookfantasticHK ããã®åç
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
The apps is not so stable
The apps is not so stable
Sometimes cannot retrieve the basket, spend extra time to select items again and afain
2023幎11æ25æ¥
LookfantasticHK ããã®åç
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Convenient and fast
2023幎10æ29æ¥
LookfantasticHK ããã®åç
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
VERY GOOD WEBSITE AND DEAL!
2023幎11æ25æ¥
LookfantasticHK ããã®åç
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Great selections and promotions
Great selections and promotions. It will be great if you could give out more samples for customers to try.
2023幎11æ25æ¥
LookfantasticHK ããã®åç
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Good and great
2023幎11æ25æ¥
LookfantasticHK ããã®åç
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
LookfantasticHK ããã®åç
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
A happy and convenient way to get all the things I need to pamper myself
No matter I purchase via App or on the website, it's very convenient and user friendly. Products are great with quality, variety and price. Delivery is quite and products are well packed with eco-friendly materials. Love LF.
2023幎11æ25æ¥
LookfantasticHK ããã®åç
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Incoherent message on discount codes
2023幎11æ24æ¥
LookfantasticHK ããã®åç
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
many products are out of stock
many products are out of stock, like lâoccinatane and nanogen 5 in 1 shampoo.
can add in cart but can't process in finally stage. Moreover, free gift for certain amount of purchase are also out of stock. i.e. gift for purchase over hkd1550.
2023幎11æ24æ¥
LookfantasticHK ããã®åç
Hello Grace,
I am sorry to hear of this issue.
I do want to assist and get this issue resolved and I am confident I can.
Please can you sign into your account to view the message I have just sent you.
I will be able to get this sorted.
Kind regards,
Jess
LF is offering a good price with lotsâŠ
LF is offering a good price with lots of samples !
2023幎11æ24æ¥
LookfantasticHK ããã®åç
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
LookfantasticHK ããã®åç
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Easy to use thanks
2023幎11æ24æ¥
LookfantasticHK ããã®åç
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
LookfantasticHK ããã®åç
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Website description is clear and easyâŠ
Website description is clear and easy to navigate
2023幎11æ24æ¥
LookfantasticHK ããã®åç
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Good experience in lookfantasic
2023幎11æ24æ¥
LookfantasticHK ããã®åç
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Bad packaging
Bad packaging, bottle leakageïŒdelivery over the lead time. Tracking number always wrong , difficult to check
2023幎11æ11æ¥
LookfantasticHK ããã®åç
Hi Chong,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Huge products and good price.
2023幎11æ23æ¥
LookfantasticHK ããã®åç
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
LookfantasticHK ããã®åç
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I donât know why I need to pay theâŠ
I donât know why I need to pay the delivery fee. Itâs your problem since you may need to delivery the stuff from different places. I order the stuff n the same time and I get the free shipping, too.
2023幎11æ24æ¥
LookfantasticHK ããã®åç
Hello Kit,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with your order, I appreciate the disappointment this has caused and wish to ensure this is resolved for you.
I have sent you a message via your online account to help resolve this matter, please take a look at this when you are able to do so.
Kind Regards,
Kayleigh
Trustpilot ãšã¯ã¹ããªãšã³ã¹
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