For new customer, entitled a 25 % off yet it is with restrictions. The product I ordered ( Dr Hauschka- regenerating serum) is not entitled. Then I try 25APP using apps to place order, in vain again... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The Products which I had always bought offering great discount this time. If the Nov 11 Promotion that includes my products, then I would like to buy more. On the other hand, the variety of the... もっと見る
企業が回答しました
Kieran has helped me solve my problem in the most effective way and has been super helpful and present. Not to mention, she is extremely patient. I deeply appreciated the support given to me throughou... もっと見る
Overall the product range offered is great. It would be even better if including some brands like Origins But for the packaging, suggested using bubble wrap for glass bottle. The space inside... もっと見る
企業が回答しました
企業情報
当該企業による記述
Lookfantastic 是美容護膚精品在線商城，也是英國規模最大、品種最全的專業美妝購物網站之一，提供極具性價比的高品質美妝產品，直接安全運送到世界各地，並以全球無障礙的輕鬆購物方式，為您提供更加有品質的時尚生活方式。
連絡先
3.9
ほぼ満足
1002件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Pay attention to the product expiry…
Pay attention to the product expiry date .
Anyway your company's after -sales services is good.
2023年11月8日
LookfantasticHK からの回答
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
User friendly website
2023年11月8日
LookfantasticHK からの回答
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
LookfantasticHK からの回答
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
The Products which I had always bought…
The Products which I had always bought offering great discount this time. If the Nov 11 Promotion that includes my products, then I would like to buy more.
On the other hand, the variety of the brand is not enough, e.g.I cannot find Lancome, Supergoop, Origins etc.
The website is user friendly and the security of the using credit card payment at Lookfantastic is safe and reliable.
Well done, I will continue to support your company.
2023年11月7日
LookfantasticHK からの回答
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Love the exclusive products and brands
Love the exclusive products and brands! Always delightful to shop on look fantastic!
2023年11月7日
LookfantasticHK からの回答
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
APP IS USER FRIENDLY
2023年11月7日
LookfantasticHK からの回答
Hi Chan,
We are really happy to see read this feedback from you and thank you for this review.
If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you.
Have a lovely day.
Feedback team
Smooth experience
2023年11月7日
LookfantasticHK からの回答
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Great Shopping Experience
Easy to search for the items wanna purchase.
Have big discount.
Happy shopping experience.
2023年11月6日
LookfantasticHK からの回答
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
LookfantasticHK からの回答
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Orders sometimes not coming!
2023年10月26日
LookfantasticHK からの回答
Hello,
Thank you for taking the time to leave your review.
I am sorry that your order has not arrived. I have investigated your issue and sent a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Liam
Discount must over 30% less that will…
Discount must over 30% less that will be better for customer.
2023年11月5日
LookfantasticHK からの回答
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
LookfantasticHK からの回答
Hello Tam,
Thank you for taking the time to leave your review.
I am sorry that you have faced an issue with our website. I have investigated your issue and sent a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Liam
Like this online platform
There’re various brands to choose and with reasonable price. I think LookFantastic is reliable. Surely will purchase again on this app.
2023年11月5日
LookfantasticHK からの回答
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
delivery date cannot be found easily.
2023年11月4日
LookfantasticHK からの回答
Hello Lee,
Thank you for taking the time to leave your review. We value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Kind Regards,
Leah
LookfantasticHK からの回答
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
The minimum amount that needs to be…
The minimum amount that needs to be spent to enjoy free delivery is too high. Shipping fee is high.
2023年10月31日
LookfantasticHK からの回答
Hello Yee,
Thank you for leaving your review.
I am sorry to hear you have had an issue with the shipping costs on your order. I have investigated this and sent you a message to your online account.
Please log in to your account at your convenience to receive my message.
Regards,
Leah
Millie W has a quick response and…
Millie W has a quick response and helpful person
2023年10月31日
自発的なレビュー
LookfantasticHK からの回答
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Price is low
2023年10月30日
LookfantasticHK からの回答
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
The website is good
The website is good. But I had to use the mobile app to get the extra 5% discount. This was a bit tedious.
2023年10月30日
LookfantasticHK からの回答
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
LookfantasticHK からの回答
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
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