Bought The Ordinary - Bright Set! They have the cheapest price on pricerunner! I am combining it with Axis-Y Dark Spot Corrector Glow Serum for a stunning and bright/fresh looking face/skin! Couldn't... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I cancelled my subscription in december and in march it suddenly started again. And this time there were no option for a cancellation anywhere to be found. The site was very hard to manuever and is... もっと見る
企業が回答しました
I’ve been shopping with Lookfantastic for a while now, and I have to say, they never disappoint! The website is super easy to navigate, and I always find exactly what I’m looking for. Shipping is fast... もっと見る
企業が回答しました
allting är bra och jag tycker väldigt om era produkter som jag köper hela tiden, fast det är någonting jag inte gillar vilket är anledning till varför jag inte gav 5 stjärnor. Det är att er rabattkod... もっと見る
企業が回答しました
企業情報
当該企業による記述
Lookfantastic.se har allt inom premiun skönhetsprodukter och är en officiell leverantör av kända märken såsom: Kerastase, Aveda, Redken, L'Oréal och många fler. Som ett världsomfattande varumärke har Lookfantastic den expertis du har användning för att hitta nya favoriter.
連絡先
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, 英国
- lookfantastic.se
4.0
ほぼ満足
3639件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lookfantastic からの回答
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Lookfantastic からの回答
Hej,
Tack så mycket för att du lämnat en recension!
Det är alltid ett nöje att få sådan feedback från våra trogna kunder.
Din feedback hjälper oss att upprätthålla och förbättra våra tjänster, och teamet blir väldigt glada av dina vänliga kommentarer.
Om du har några frågor eller funderingar, tveka inte att kontakta oss. Vi hjälper dig gärna.
Ta hand om dig och ha en trevlig dag.
Vänliga hälsningar,
Natalia
Farewell. I am done. Tired of you guys.
Never going to order from them again.
5-7 years ago, Lookfantastic had plenty of Shea Moisture produkt. There after it starting to sell lesser and lesser. Then I saw they have Ouidad and Pattern, but when I just log-in I see that it is out sold. So annoying that those product that they don't sell it anylonger.. I don't understand why they just keep showing, it looks like they don't have time to update. Then they have so many other sites , like they have Lookfantastic from England to Denmark. I tried to asked Support if it is possible to order from there, but I didnt get help. Thereafter, I felt this webbside made me unsecure and I litterary got lost so, it drained my energy. I think it is best that Lookfantastic make it to ONE site and make sure that they update the product. If they don't sell it anylonger - please delete the page! Anyways I am not going back again. I'm so done.
2025年3月23日
Lookfantastic からの回答
Hello Akua,
We appreciate you taking the time to share your experience. We're sorry to hear about the issues you encountered with product availability, website navigation, and support. We understand your frustration and will address these concerns to improve our site and service.
A message has now been sent to your account.
Kind regards,
Liam
Card details saved without consent for future payments
The payment didn’t go through because my card doesn’t allow saving details for future payments. As this was only a one-time purchase, I decided to place my order elsewhere.
2025年9月10日
Lookfantastic からの回答
Hello Angelica,
Thank you for leaving your review.
I am sorry to hear that you have experienced an issue with the payment for your order.
I have sent you a message via your account to help resolve this matter. Please may I kindly ask you to take a look at this when you are able to do so?
Kind Regards,
Kayleigh
Lookfantastic からの回答
Hej,
Tack så mycket för att du lämnade en recension!
Det är alltid ett nöje att få sådan feedback från våra trogna kunder.
Din feedback hjälper oss att upprätthålla och förbättra våra tjänster, och teamet blir väldigt glada över dina vänliga ord.
Om du har några frågor eller funderingar, tveka inte att kontakta oss. Vi hjälper dig gärna.
Ta hand om dig och ha en härlig dag.
Vänliga hälsningar,
Natalia
M review
Amazing and good price, fast delivery.And it’s just a excellent place to shop beauty products 🤩
2025年8月31日
Lookfantastic からの回答
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Lookfantastic からの回答
Hello Gimid,
Thank you for taking time to leave your review.
I apologise you have faced issues with your recent order, I have now contacted through your account to resolve this message.
Please log into your account to view this message.
Thanks,
Sam
I placed my order couple of hours ago…
I placed my order couple of hours ago and chose home delivery and now I got a message from the postnord app saying it will be delivered to a service point and I have to go pick it up myself!
Why do you have home delivery as an option with extra charge when you don’t even deliver to homes?!
2025年8月27日
Lookfantastic からの回答
Hello,
Thank you for taking the time to leave your review.
I am sorry that you have faced this problem with your order, I have investigated your issue and sent a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Liam
Lookfantastic からの回答
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Lookfantastic からの回答
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
They said that my things will come in 5…
They said that my things will come in 5 days but then it didn’t arrive until 9 days after
2025年8月14日
Lookfantastic からの回答
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Good store
Good store, fast shipping, Product was protected
I chose instabox but it went to the postnord paketbox. Had to walk an extra 600 meters
2025年4月27日
Lookfantastic からの回答
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Funkade bra
2025年8月12日
Lookfantastic からの回答
Hej,
Tack för att du tog dig tid att lämna din recension, vi värdesätter och uppskattar dina kommentarer.
Vi strävar alltid efter att förbättra och förbättra din shoppingupplevelse och vi skulle inte kunna göra detta utan din värdefulla feedback.
Tveka inte att kontakta oss om du har ytterligare frågor eller funderingar, vi hjälper dig gärna.
Med vänliga hälsningar,
Kayleigh
Försening
Fick ingen förvarning på att det skulle vara en försening av min leverans, annars hade jag bara köpt snabbare leverans. Det stod att det skulle ta 1-3 dagar men det kommer istället ta 5
2025年8月8日
Lookfantastic からの回答
Hej Lilly,
Jag är ledsen att höra om frustrationen i denna fråga.
Jag har löst det här problemet åt dig och skickat ett meddelande till ditt onlinekonto.
Kan du logga in på ditt onlinekonto för att se meddelandet i meddelandecentret?
Om du behöver ytterligare hjälp, tveka inte att återkomma till oss så hjälper vi dig.
Vänliga Hälsningar,
Lookfantastic
Lookfantastic からの回答
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Mycket bra pris
2025年8月3日
Lookfantastic からの回答
Hej,
Tack för att du lämnat din recension!
Det är alltid ett nöje att få denna feedback från våra lojala kunder.
Din feedback hjälper oss alltid att upprätthålla och förbättra våra tjänster, och teamet blir mycket glada över dina vänliga kommentarer.
Om du har några frågor eller funderingar, tveka inte att kontakta oss så hjälper vi dig gärna.
Ta hand om dig och ha en trevlig dag.
Med vänliga hälsningar,
Kayleigh
Very good it works 100%
2025年7月29日
Lookfantastic からの回答
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
AVOID using Lookfantastic.se
Update! - Still no refund given from them since my made purchase in July. Because of their deliberate intent and attempts to scam customers, they have been reported to several different authorities, including the police!
So warning to all customers: AVOID using Lookfantastic.se!
___________________________________________________________
Noticed something was different about the product I had ordered (same brand, but contents differed), so contacted customer services. At first I reported my case as a quality issue, but after further research and dot connecting realized they had actually sold me the wrong product (not what was advertised), so thereafter the issue became just that and False/misleading advertising.
Despite updating and reporting all issues noticed, my case has been dragged out as I have been sent back and forth between both British and Swedish departments of Lookfantastic, despite most of those agents are sharing the same message thread, being asked several times over to send in photos of which I have done too many times now.
Doesn't help when their message formula only allows you to attach one pic per message.
Still, I am dealing with this situation. 1 agent made the case worse (simple/slow) even closing the thread because they placed me back onto the British departments again despite what was said before. Comes across as if I am doing their investigative work for them between both depts when I as the customer have already done my part and owed compensation.
So far, no refund offered or exchange of product.
Will not use them again, and I do not recommend.
2025年7月16日
自発的なレビュー
Lookfantastic からの回答
Hi ,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Unfortunately it does appear that the details of your review doesn't match the rating provided. We would greatly appreciate if you could update the rating to match the details of the review!
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Natalia
At last the color I was looking for all…
At last the color I was looking for all over Europe restocked.
2025年7月13日
Lookfantastic からの回答
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Its very isy
2025年7月12日
Lookfantastic からの回答
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。