Could I please request some assistance, Iâve had 2 ongoing returns with your company for 49 and 39 days respectively. Iâve attempted to contact you through the âcontact usâ portal on the website, the... ãã£ãšèŠã
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Awful quality for the money. I bought a top and after two wears the strip literally snapped off.. had to restitch it back together myself before the other side snapped off. Donât be fooled by the cons... ãã£ãšèŠã
(UPDATE) Going down a rating because I literally just had a zipper fall apart after 3 wears. I love this brand and I have SEVERAL of their skirts but my biggest complaint is the zippers on the skirt... ãã£ãšèŠã
made an account just to make this review. terrible customer service. made 2 orders, neither came. that was 6 months ago. they claim they only received one order back and rather than contacting the cou... ãã£ãšèŠã
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90's inspired hand made clothing for that rebel in you
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Storforth Lane Trading Estate 75, S41 0QZ, Hasland, è±åœ
- lovetootrue.com
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Do not shop here!
Clothes are awful quality and sizing, I am a UK size 12 and their size L (14/16) listed on the website does not fit properly. Cheaply made clothes at a premium price- total rip off and no customer service or responses when you try and request a refund. AVOID AVOID AVOID
Great quality!
I ordered a corset and a skirt and both were amazing quality! Arrived fast too, 100% will buy again!
Amazing! ð€
Amazing quality and fit! I will be purchasing from LoveTooTrue again. ð€ It's my new favorite top. ð
The seam on the dress tore when wore itâŠ
The seam on the dress tore when wore it first time
I didn't receive any response for an email
stay away
yes, the designs are cute, the products are at the same price point as f21 butâŠâŠ thats the quality you get. as well as customer service. they do not respond to emails and if you return items, you will not receive a refund. I ended up disputing with my credit card company and they reimbursed me, but had I not, I wouldve been out $85 worth of clothing AND an extra $28 in shipping fees to return. 10/10 would not recommend.
Love the unique design
The Raven dress is better than I expected! Beautiful soft fabric and design, and super flattering fit.
Fast delievey
Made sure I ordered in enough time with the brand being a small business. Had an email to allow 7 days befor shipping - my item was dispatched and deliver way befor this! Very happy indeed and the quality in beautiful- after eyeing up this brand for a long while! Iâm glad Iâve made this buy and now will be a regular small business I buy from!! ð€
Item ordered on line
Item ordered on line, web site indicated 5% discount on the first order. Not until the very end of the order process i was informed the 5% discount only applied if 2 x items were purchasedDiscount offer trick. No stock in the UK, 2 week wait for a deliver from China. Not likely to use this outfit again
Schlechter Kundendienst
Ich habe mehrere Emails zu einer Bestellung versandt und keine RÃŒckmeldung erhalten. Ein ganz schlechter Kundenservice.
Ich werde mich mit dem Problem an den KÀuferschutz von Paypal wenden.
Lost items and poor customer service
I saw someone on tiktok modelling this clothing brand and having an alternative/grunge style I was excited to have a look at the clothes and ended up asking my boyfriend to order me some for our anniversary. However, after around 3-5 days we received a notification that royal mail had delivered the parcel but it had not arrived at my boyfriendâs house and it had not been signed by anyone we knew. This is now around 3 weeks later and my clothes are still lost and even worse, my boyfriendâs money is also lost at this point.
I donât believe that this is a problem with Love Too True as we received notification that the items had been shipped. However, my boyfriend filled out the contact form more than once and even emailed the email address that appears on their Twitter and we have had no response from either so this clearly could have been dealt with if they were more responsive.
We understand that they are a small team, but within 3-4 weeks you would imagine to have a response as they are not a large brand.
I will not be ordering from Love Too True again and should have listened to the negative reviews. A very disappointing experience as the clothes themselves look like something I would love and I would have purchased again if I had a good experience.
Nice top
Nice top, but thin material.I sized up to the medium I'm usually an 8 but LTT runs a little small.
QUALITY IS WHACK
I used to love this brand and it was my go to place for cute tartan pieces⊠however the quality now is shocking. I have a few pieces which i bought well over a year ago and the material feels nice and soft and thick.. the newer pieces ive gotten feel cheap and thin! And therefore just dont look as good. And the sizing seems to be different, the size 6 i used to buy fit perfectly in both skirts and trousers. However now a size 6 trouser is too big and a size 6 skirt is too small?????
On top of that the skirt I bought most recently, the zip broke the first time i put it on!!(zip feels cheaper than the ones on older pieces) Really disappointed as this was my favourite brand for a while⊠BRING BACK THE OLD LOVE TOO TRUE!!!
Great quality clothes
Great quality clothes, the price considering is reasonable, and the shipping was super quick!!!
ignoring emails and ordered not received
ordered from here before and had no problems.
this time an item i bought was out of stock and was offered a swap or store credit. after that i heard nothing back from the company since despite contacting them three different times and ways.
I sent a request to have my order cancelled due to all this but this was also not responded to.
I just want someone to respond to my enquiries and have my order cancelled and refunded
Everything about my experience is bad
Everything about my experience is bad. Im only giving 2 stars because the design was cute.
I ordered a skirt and it took ages to arrive, which would've been fine for me if the product wasn't a huge disappointment. The skirt was way too large on me even though I followed the measurements.
It is super expensive, most countries have to pay customs for it because it comes from the UK and she doesn't even refund the original shipping and also you gotta pay the shipping to send back (and again is in the UK, so shipping is more expensive). Its not even legal according to UK law to not refund original shipping, but ok. So now I'm stuck with a 60 (skirt price+customs+shipping) euro skirt that doesn't fit me
I love the clothes they're great andâŠ
I love the clothes they're great and the quality is nice, the only downside is the price point. And i also wish they did more of a variety of skirts and tops.
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