Lucky Onesie レビュー 

220
•
TrustScore 5段階評価の4

4.2

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I love my Pokémon onesie! Everyone in my department at work has ordered one for from Lucky Onsie for Halloween, so I had to join in on the fun. I also had to reach out to customer service regarding m... もっと見る

5つ星のうち5の評価

I ordered the Pokemon Greninja onesie for my 8 year old in preparation for Halloween. The onesie arrived earlier than I expected (9 days total), which was a nice surprise. The tracking never showed an... もっと見る

5つ星のうち1の評価

Absolutely terrible company. Customer service is just form letter responses. No follow up when issues are brought up. No concern for quality control. Obviously shipping has been an issue. Just wri... もっと見る

5つ星のうち5の評価

The onesie we ordered arrived on the earlier end of the expected range, and it's everything we wanted it to be! It fits exactly as described, and the color and material have held up perfectly so far.... もっと見る

企業情報

  1. コスチューム ショップ

当該企業による記述

Lucky Onesie Lucky Life!


連絡先

4.2

ほぼ満足

TrustScore 5段階評価の4

220件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.2

すべてのレビュー

(220)

過去12か月のレビュー数: 17件

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5つ星のうち5の評価

Bought 2 onesies were exactly as…

Bought 2 onesies were exactly as expected. Happy with my purchase. But I was a little shocked to see some negative reviews when I came to feedback... It doesn't seem like a company to my shopping experience. After I placed my order I received an order confirmation with my order number and a link to track the package. After about two days, the tracking link information began to update. Shipping time was faster than I thought. Received the package smoothly and ahead of the promised shipping time. I would also like to buy a kid size of the onesies I purchased, but I can't find it. So I contacted customer service and they responded quickly.

2023年2月6日
自発的なレビュー
5つ星のうち1の評価

I ordered for Halloween beginning of…

I ordered for Halloween beginning of October, it never arrived. They told me I had put in the wrong address, when I did not. I remember clearly, I know my address. They told me they could not ship it unless I pay extra for shipping which I already paid way too much for. I told them to just send me the refund and they let me know that they will only be sending me the refund for just the onesies and it will not be the full refund. I never even seen these onesies and I have yet to see the refund in my bank account either.

2022年10月17日
自発的なレビュー
5つ星のうち5の評価

My S.O loved her onesie

My S.O loved her onesie! The whole experience from buying to shipping to the great customer service left me in awe. I noticed a delay and concern in the package and they quickly fixed the issue.
Thanks so much! Great quality in both materials and service.

2022年12月21日
自発的なレビュー
5つ星のうち5の評価

I was very happy with my onesie

I was very happy with my onesie. I had ordered a Mike Wazowski costume about 2 weeks before Halloween. I was originally skeptical because of some of the reviews here and since there was an initial issue processing my order (might have been on my end though). Lucky Onesie reached out the next day and asked for my size costume and date in which I would like it by, and they even delivered a few days earlier than I had said :) . The costume was very comfortable and lived up to my expectations. I can't speak for everyone here but my experience with the company was very good.

2022年10月20日
自発的なレビュー
5つ星のうち1の評価

Terrible customer service.

Ordered a onsie for my daughter. Upon arrival, I Immediately noticed a hole in the seam on the shoulder. The item was cute, bright colors and sift material. Thinner than expected, but not bad. If this could get replaced I’d be perfectly happy. So I mailed them with my order number and details. I sent a photo and asked how to replace it.
Their response was “ This is just ordinary fried thread, you can sew it with a needle and thread!”
No apology, no concern for their customer’s inconvenience, just fix it yourself.

I wrote a rather lengthy response and told them how that it was a terrible way to treat customers. I will follow up if I get a reply. But i doubt I bother with them again. My money spends everywhere equally.
Shipping for one item is $12 Not exactly cheap.

There are other options. I highly recommend you look elsewhere or just sew one together yourself. They don’t care.

2022年11月10日
自発的なレビュー
5つ星のうち1の評価

Total scammers

Total scammers! False advertisement. sent extremely cheap damaged item and told me to "fix it and use it"
I also start getting way too many scam emails since i ordered from them. They are asking buyer to ship back damaged item in "perfect" condition. how can it trust them to refund me even if mail it back? it was a Halloween costume and was not usable!

2022年10月26日
自発的なレビュー
5つ星のうち1の評価

This company is a joke

This company is a joke. Sent me the wrong size, and I asked for the correct one to be sent in time and then I would return the wrong one. Then they went back and forth over and over offering me random things. Instead of what their website clearly states they offer in the way of return or exchange policy. One time, they said "we give you $6 back" (It was $35, plus $17 in shipping, so $52 total. I did not expect shipping cost to be refunded. But $6?? Like they were bargaining with me) Another time "I am sure it will fit, it is just baggy." This was for my 11 year old and the one they sent would be huge on my husband. VERY poor customer service. I do not recommend ordering anything from them.

2022年10月26日
自発的なレビュー
5つ星のうち1の評価

I would give no star if it was…

I would give no star rating if it was possible. Waited over a month for the product ordered, was never received. Contacted the company and they are telling me that it was delivered and that they will not return my money. They told me to check in my front yard and ask my neighbors even after I told him I reviewed my security camera footage, and the product was never delivered.

2022年11月3日
自発的なレビュー
5つ星のうち1の評価

Bad experience

Bad experience. Bad client service.
Onesie arrived 10 days after it was supposed to in a pick-up location miles away from my place when I ordered delivery at home.

2022年11月2日
自発的なレビュー
5つ星のうち1の評価

Ordered a few weeks before Halloween…

Ordered a few weeks before Halloween after reading reviews and decided “why not” even though there is A LOT of negative reviews. Half of our order was correct, but they sent the wrong character for the other. Not the biggest deal, but I ordered a specific character so I expected to get my whole order fulfilled correctly. I contacted them and they literally told me, “Can’t you use this one? It’s also high quality.” Which…ok, but it’s not what I ordered. Then they told me they would give me a discount on my next order (you can’t even get this one right, why would I order again?) and a whopping $3 USD refund! My order was $93. $93 with $25 shipping. That was the biggest joke. I replied and they gave me the “final” offer of $10 “maximum” refund for not fulfilling my order correctly and basically telling me I was SOL on that. I will NEVER order from them again bc they’re clearly worthless in the customer service department and only care about taking your money.

2022年10月24日
自発的なレビュー
5つ星のうち1の評価

SHIPPING SUCKS!!!

I placed my order on Saturday 10/8, and selected the 5-7 business days shipping to make sure I've received my order well before Friday 10/21 for an event for my daughter. Still no order, so Wednesday night, 10/19 I started reaching out to them via email. The first couple responses were how to track my order, even though I knew how to track it. Still nothing, so I sent follow up email from Thu 10/20 - Mon 10/24. Finally received my order Monday night 10/24, way after the event for which I made the purchase for.

2022年10月8日
自発的なレビュー
5つ星のうち1の評価

Only order with PayPal

If you order ensure you pay with PayPal as you can get your money back. I ordered two Halloween themed onesies for my two daughters one size small one medium. We received size medium and large way oversized. I placed my order on 27 Sep 2022 with 7-10 business day shipping. I inquired on 18 Oct and received a response saying don’t worry we will send the tracking number on 19 Oct. I reached out again on 23 Oct and told them I was opening a case with PayPal. I received an email with tracking number showing the ship date as 10 Oct with eta of 27 Oct. I sent screenshots to PayPal and expect a refund by 10 Nov even though items incorrect size arrived. The material isn’t bad and quality is decent but I will not order again. I knew before purchasing from others reviews and why not give it a shot if you have the time and energy to get free stuff from a crappy Chinese company.

2022年9月27日
自発的なレビュー
5つ星のうち1の評価

Do not recommend!

I ordered a onesie for a Halloween costume weeks in advance of Halloween. Customer service assured me they were expediting my shipping. Here we are a few days out and the package hasn’t even made it to the US yet. Was supposed to be part of a group costume theme, so extremely disappointed.

2022年10月28日
自発的なレビュー
5つ星のうち1の評価

I ordered a baby onesie beginning of…

I ordered a baby onesie beginning of October for halloween. Shipping said 7-10 days. That’s the only reason I ordered. Today is October 27th and I’m not supposed to get my product for another 11 days so now I’m having to scramble to find a different outfit and having to spend more money. I won’t be ordering from here again and I’ll advise no one else does. $12 shipping only for it to be late. I know it sounds ridiculous to be mad about shipping but when I’m under the impression I’ll get it before I need it and now I’m not? Very frustrating. Update your website to at least say “shipping may vary”.

2022年10月27日
自発的なレビュー
5つ星のうち4の評価

Ships from China but fast

It's a Chinese company. I didn't get order confirmation email. Had to ask them. Also you got to ask for tracking number yourself. They are shipping out from China via plane. But it's pretty fast. I would allocate 10-15 days until you actually receive it. Not good idea if ordering last minute for Halloween!

2022年10月8日
自発的なレビュー
5つ星のうち5の評価

Comfy and cute!

I'm not gonna lie. I was a little nervous buying these onesies from a Chinese company, but these onesies are ADORABLE! My friends and I got pokemon onesies for Halloween and they did not disappoint! They are super comfy and look just like the pictures.

2022年10月12日
自発的なレビュー
5つ星のうち5の評価

Can confirm they’re real!

I was looking for good a Sonic onesie to wear for Halloween but also to have in general. There was one I’ve wanted that everyone got off Amazon that no longer sold there but LuckyOnesie had it too. I checked here for reviews and it was very mixed but I tried my luck and I’m more than happy to say everything went perfect! It was sent out after a DAY of buying with tracking and I got it about a week and a half later. It is perfect and the exact thing I wanted. It’s super comfy and thick so it’ll last through the winter too.
I highly recommend buying from them!! It’s quick service!!

2022年10月4日
自発的なレビュー
5つ星のうち1の評価

Scam company

Scam company. I paid for 5-7 business day delivery. Package took 17 days. I was already out of town for event and did not need this product anymore. They offered a $13 refund. I paid $36 for shipping alone. PayPal will not refund as the product arrived. They don't care when it shipped or arrived. Company is in CHINA and wants me to pay to ship there with no reimbursement. Costs $72 through USPS. Avoid this seller!!!

2022年8月12日
自発的なレビュー

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