Lumiproxy ロゴ
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Lumiproxy レビュー 

15
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TrustScore 5段階評価の3

2.8

ビジネスとITのコンサルタント代理店
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企業情報

  1. ビジネスとITのコンサルタント代理店
  2. 企業間サービス
  3. データベース管理会社
  4. インターネット サービス プロバイダ

当該企業による記述

Residential Proxies from Lumiproxy help prevent blocking during web scraping, allowing for seamless data gathering. Encompassing 195 locations with geotargeting at the country, city, and state levels, it facilitates access to geo-restricted content from specific countries. In web data extraction, proxies are vital for accurate results. Lumiproxy residential proxies are known for their quality and reliability, ensuring dependable performance when you need it most, especially during peak times and large-scale operations.

連絡先

2.8

まあまあ

TrustScore 5段階評価の3

15件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100％に回答しています

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2.8

すべてのレビュー

(15)

過去12か月のレビュー数: 9件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち1の評価

If you want to get scammed, go ahead and place your orders.

They sell the exact same IP addresses to multiple people simultaneously; if you don't believe it, try messaging them from a secondary account—they’ll offer you IPs that have already been sold. They are absolutely terrible and have zero professional integrity.

2026年6月28日
自発的なレビュー
Lumiproxy ロゴ

Lumiproxy からの回答

Hello,

Thank you for your feedback. We would like to clarify a potential misunderstanding regarding our product types.
We would be happy to check your order and help you switch to a dedicated package that fits your exact needs. Please reach out to our team with your registered account info:

Official Email: support@lumiproxy.com

WhatsApp: https://wa.me/19492312410

Or via Support Ticket on our official website

We are here to help you get the right setup!

Best regards,
The LumiProxy Team

5つ星のうち1の評価

Random maintenance and arbitrary change…

Random maintenance and arbitrary change of IPs, causing all my set up systems to go haywire. Customer service treats users at their mercy. Used them for 3 months before this happened. No prior warning, just a message on their telegram channel that "certain IPs will undergo maintenance", when asked, customer service said they didn't know how long maintenance would take. No warning despite them having a inhouse messaging system that clones messages to email.

Use them if you don't need a reliable IP provider. I got 5 IPs from them, all from different locations/data centers, during maintenance they changed all of them to 1 same provider + all in the same region, this would kill all accounts if I tried using them.

Oh, and the customer service was pretty rude, and not helpful. Either change all IPs to 1 working in a different city than bought, or stick with nothing and wait aimlessly for maintenance. Maintenance took more than 4h for my IPs affected. It's a pity considering they are pretty affordable and their payments systems worked pretty well.

2026年6月22日
自発的なレビュー
Lumiproxy ロゴ

Lumiproxy からの回答

Hello,

We are deeply sorry for any inconvenience the recent IP maintenance has caused to your business.

To enhance overall server stability and network security, we recently underwent a necessary upgrade to our underlying infrastructure. We sincerely apologize for the connection fluctuations or temporary downtime experienced during this period, and we regret not providing you with a more timely and thorough advance notice.

The maintenance has now been completed, and our IPs are back to operating at peak performance. To make up for any losses this may have caused, we would love to offer you corresponding compensation in the form of extended service time or discounts.

Please feel free to reach out to us through any of the following channels with your account details, and we will prioritize your request:

Official Email: support@lumiproxy.com

WhatsApp: https://wa.me/19492312410

Or via Support Ticket on our official website

Thank you so much for your understanding and continued support!

Best regards,
LumiProxy Team

5つ星のうち1の評価

Misleading ASN selection, no guarantee

Misleading service.

During purchase, ASN selection (e.g. Taiwan AS3462) is shown, which creates the impression of a guaranteed configuration. However, in reality the allocation is not guaranteed and may be random. This was not clearly disclosed before payment.

After purchase, the service did not match expectations. Customer support refused refund and stopped responding.

Be careful before buying.

2026年4月23日
自発的なレビュー
Lumiproxy ロゴ

Lumiproxy からの回答

Hello,

We are very sorry to hear that the assigned ASN did not meet your expectations or business requirements.

We understand that specific ASN tracking and IP quality are crucial for your operations. While our system automatically allocates IP pools to maintain performance, we absolutely support specific network requirements. If the current ASN group isn't working for your target websites, we can manually check and assist you in filtering or switching to a more suitable ASN or IP segment.

Please contact our technical support team immediately with your account ID and the specific ASN or network type you need. We are fully committed to resolving this for you:

Official Email: support@lumiproxy.com

WhatsApp: https://wa.me/19492312410

Or via Support Ticket on our official website

Thank you for your feedback, and we look forward to helping you optimize your setup!

Best regards,
The LumiProxy Team

5つ星のうち1の評価

1 mbps proxy

If I could, I’d give this -99 stars. Ever since I bought it, I’ve had nothing but problems. I haven’t even been able to use it properly. It took me 3 days of dealing with support just to explain that the proxy I purchased was not from the region I wanted, and now I’m only getting 1 Mbps speed :D I keep explaining the issue to support, but they don’t even reply. I definitely will never buy anything from here again.

2026年4月12日
自発的なレビュー
Lumiproxy ロゴ

Lumiproxy からの回答

Hello,

We are very sorry to hear about the slow speeds you experienced. A speed of 1Mbps is definitely not the standard for LumiProxy, as our network infrastructure is designed to support high-speed and high-concurrency operations.

Proxy speeds can be affected by various external factors, including your local network connection, the server location you selected, the target website's own bandwidth limits, or temporary node congestion. Additionally, certain testing tools might not accurately measure proxy speeds due to latent server routing.

We want to help you get the fast speeds you paid for. Our technical team can optimize your node routing or guide you through a configuration tweak to boost your performance. Please contact us with your registered account ID and details of your setup:

Official Email: support@lumiproxy.com

WhatsApp: https://wa.me/19492312410

Or via Support Ticket on our official website

We are committed to resolving this for you immediately!

Best regards,
The LumiProxy Team

5つ星のうち5の評価

definitely recommended

I’ve been using Lumia Proxy for a while now, and honestly, the experience has been great. The best thing about it is the speed and stability — the connection runs smoothly without any lag. The setup was super easy as well; I didn’t need any technical knowledge to get started.

2025年9月3日
自発的なレビュー
Lumiproxy ロゴ

Lumiproxy からの回答

Dear customer,

Your feedback is valuable to us. Thank you for your appreciation of our service!

Sincerely,
The Lumiproxy Team

5つ星のうち5の評価

Já uso a LUMIPROXY a alguns meses e só…

Já uso a LUMIPROXY a alguns meses e só tenho a elogiar, a plataforma é muito boa e intuitiva e os proxies são sim residenciais. Vem me ajudando bastante, muito obrigado desde já a todos.

2025年11月20日
自発的なレビュー
Lumiproxy ロゴ

Lumiproxy からの回答

Trugarez vras ​​deoc'h evit ho fiziañs hag ho evezhiadennoù talvoudus gant LUMIPROXY !

Laouen omp o c'houzout ez eus bet kinniget deoc'h gant hor bladenn un doare da vevañ eeun ha reizh e-kerzh ar mizioù tremenet, ha laouen oc'h gant kalite hor servijoù ajañs. Enor eo deomp skoazellañ ac'hanoc'h !

Kenderc'hel a raimp da strivañ evit gwellaat hor servijoù ha c'hoant hon eus da genderc'hel da skoazellañ kresk hoc'h embregerezh. Mar plij, kit e darempred ganeomp evit kaout ezhommoù pe alioù – prest eo hor skipailh da servijout ac'hanoc'h !

Trugarez adarre evit ho anaoudegezh !

5つ星のうち1の評価

Not true residential proxies

Awful customer service, they don't reply and if they do it's a one-word response. I paid for a residential proxy but they supplied me a data-centre proxy and won't refund me even though they have given me a product I didn't want and something different to what was advertised. That's called mis-selling and it's illegal. They state that they use a specific site for testing if the IP is residential, but that doesn't prove that it is residential, and it isn't a true residential proxy, it is via a DATA CENTRE. They state customer satisfaction is their priority but they refuse any refunds whatsoever. So I FAIL to see the satisfaction and clearly they DO NOT CARE about it.

AVOID THIS SCAM COMPANY AT ALL COSTS.

UPDATE: In reply to their response, no I have NOT got the wrong company- I'm reviewing lumiproxy.com You can't simply write on every bad review that they have the wrong company. You state you are "sorry for my unhappy experience" yet you refuse to refund me and you have stopped replying to me through your "customer service" (however very quick to reply here). It seems you are more worried about your reputation than individual customer satisfaction.

FURTHER UPDATE: My issue HAS NOT been resolved. You haven't refunded me, you've moved the money to my "account" where it still CAN'T be refunded from. Stop fabricating what you are actually doing which is preventing me from a refund.

2025年10月20日
自発的なレビュー
Lumiproxy ロゴ

Lumiproxy からの回答

Dear customer,

Your issue has been resolved. Please check your account.
If you have any further questions, please contact our official support team.
Thank you.

Wish you have a good day~
Best wishes,
Lumiproxy Team

5つ星のうち5の評価

Good proxy

Very good proxy, I have use trail version then I will review

2025年10月21日
Lumiproxy ロゴ

Lumiproxy からの回答

Dear customer,

Your feedback is valuable to us. Thank you for your appreciation of our service!

Sincerely,
The Lumiproxy Team

5つ星のうち5の評価

I've been using Lumiproxy's residential…

I've been using Lumiproxy's residential proxies for a few months now and the performance has been consistently solid. No issues with blocks during scraping, and the geotargeting works exactly as advertised — super useful when I need data from specific regions. Support was responsive the one time I had a question. Definitely a reliable tool for anyone doing large-scale web data work.

2025年6月26日
Lumiproxy ロゴ

Lumiproxy からの回答

Hi Edgakaro,

Your feedback is valuable to us. Thank you for your appreciation of our service!

Sincerely,
The Lumiproxy Team

5つ星のうち5の評価

Highly reliable and efficient proxy

Highly reliable and efficient proxy service. Delivers exceptional performance and speed. Highly recommended for professional use

2025年3月15日
自発的なレビュー
Lumiproxy ロゴ

Lumiproxy からの回答

Hello Ali Darmawan,

Your feedback is valuable to us. Thank you for recognizing our help!

Sincerely,
The Lumiproxy Team

5つ星のうち1の評価

It's a fake site,no customer service…

It's a fake site,no customer service and no working proxy.....don't waste your time and your money

2024年8月27日
自発的なレビュー
Lumiproxy ロゴ

Lumiproxy からの回答

Dear customer,

I don't know what happened to you, but first of all, I feel sorry for your unhappy experience, and second, I think you may have found the wrong website.

Our Lumiproxy is a professional residential proxues provider (www.lumiproxy.com), which has provided services for more than 100,000 individuals/enterprises around the world.

You can contact our customer service for consultation or complaints:
Email: support@lumiproxy.com
WhatsApp: +1 (949) 231-2410

Wish you have a good day~
Best wishes,
Lumiproxy Team

5つ星のうち1の評価

Totally Fake service Provider.

2024年7月22日
自発的なレビュー
Lumiproxy ロゴ

Lumiproxy からの回答

Dear customer,

I don't know what happened to you, but first of all, I feel sorry for your unhappy experience, and second, I think you may have found the wrong website.

Our Lumiproxy is a professional residential proxues provider (www.lumiproxy.com), which has provided services for more than 100,000 individuals/enterprises around the world.

You can contact our customer service for consultation or complaints:
Email: support@lumiproxy.com
WhatsApp: +1 (949) 231-2410

Wish you have a good day~
Best wishes,
Lumiproxy Team

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