Solicitei o saque do meu saldo e até agora o pedido permanece apenas âsob revisãoâ, sem qualquer prazo ou solução concreta. Já entrei em contato com o suporte diversas vezes e não recebo ajuda... ãã£ãšèŠã
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Spielerschutz
Ich habe lunubet eine Email geschrieben das ich mein Konto löschen möchte , aufgrund Spielsucht, stattdessen wurde ich mit Bonusaktionen auf der Plattform gehalten und habe weiterhin gezockt.
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Saque não é feito
Solicitei o saque do meu saldo e até agora o pedido permanece apenas âsob revisãoâ, sem qualquer prazo ou solução concreta. Já entrei em contato com o suporte diversas vezes e não recebo ajuda efetiva, apenas respostas genéricas.
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Essa situação gera muita insegurança e falta de ética, pois parece que a plataforma facilita a entrada do dinheiro, mas dificulta a retirada.
Do jeito que está e sem respostas concretas, não recomendo o site.
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Pessima esperienza
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Je n ai jamais pu retirer mes gains
Je n ai jamais pu retirer mes gains
Annulé en permanence en me disant que c est moi qui refusait mes retraits
J ai retenté 6 fois en attendant a chaque coup 48 heures pour qu il annulent mes retraits
Du coup je ne recommande pas du tout ce site casino
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Bonjour Laetitia ,
Merci pour votre retour.
Nous sommes désolés dâapprendre votre expérience concernant les retraits. Veuillez noter que, dans certains cas, les retraits peuvent être annulés en raison de vérifications ou de contrÃŽles techniques.
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Abzocke
Abzocke. Geld eingezahlt aber immer schön Richtung Keller gedrÃŒckt worden. Einblendung zum einzahlen wenn man unter 5 Euro kommt, nimmt einem richtig den SpielspaÃ. FINGER WEG!!! Habe kein Interesse an diesem Kasino.
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Hallo Christian,
vielen Dank fÃŒr Ihr Feedback.
Es tut uns leid zu hören, dass Sie mit Ihrer Erfahrung unzufrieden sind. Bitte beachten Sie, dass alle Spiele auf Zufallsprinzip basieren und Ergebnisse nicht beeinflusst werden können. Hinweise oder Einblendungen dienen lediglich der Information und sollen das Spielerlebnis unterstÌtzen.
Wir verstehen Ihren Unmut und schÀtzen Ihr Feedback. Bei Fragen steht Ihnen unser Support 24/7 zur VerfÌgung.
Mit freundlichen GrÃŒÃen,
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100% scam website don't deposit singleâŠ
100% scam website don't deposit single rupee
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Hello,
Thank you for your feedback.
Weâre sorry to hear about your concerns. We take such claims seriously and would like to assure you that we operate in accordance with our policies and provide a fair gaming environment for all players.
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Nachtrag zu meiner Bewertung....jetztâŠ
Nachtrag zu meiner Bewertung....jetzt sind bald 14 Tage vergangen und ich muss jeden Tag betteln dass mir 500 ⬠ausbezahlt werden. Von selber zahlen die keinen Euro aus
NÀchste Woche wird es zu diesem Thema eine TV Sendung im deutschen TV geben....ich bin dort eingeladen und werde von neinen Erlebnissen beu Lunubet berichten
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Hallo Martin,
vielen Dank fÃŒr Ihr Update.
Es tut uns leid zu hören, dass sich die Auszahlung weiterhin verzögert und Sie diese Erfahrung machen. Wir verstehen, wie frustrierend dies fÌr Sie ist. Bitte beachten Sie, dass Auszahlungen je nach Betrag, Zahlungsmethode und internen PrÌfungen zusÀtzliche Zeit in Anspruch nehmen können.
Gerne prÃŒfen wir Ihren Fall erneut im Detail â wenden Sie sich bitte an unseren Support, der 24/7 fÃŒr Sie erreichbar ist.
Mit freundlichen GrÃŒÃen,
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Fake website after deposited amount notâŠ
Fake website after deposited amount not credited
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Hello
Thank you for your feedback.
Weâre sorry to hear about the issue with your deposit. In some cases, transactions may take a bit longer to be credited due to processing times or verification checks.
Please contact our support team so we can review your case and assist you further. Weâre here for you 24/7.
Best Regards,
LunuBet Team
Refused â¬1,600 payout after confirming early payout applies
Refused â¬1,600 payout after confirming early payout applies
I placed a â¬500 accumulator bet including Bayer Leverkusen to win.
Leverkusen went 2â0 up in the match, which qualifies for early payout under Lunubetâs own promotion terms (pre-match selections settled as won if the team leads 2â0).
Before the match ended, I contacted support to confirm whether my bet would qualify. I was explicitly told that my bet would be counted as a winning bet.
Despite:
- the qualifying condition being met
- clear confirmation from support
the bet was later settled as a loss after the match ended 3â3.
When I raised this, Lunubet refused to pay and relied on a clause stating they can restrict features without reason â even after confirming the bet qualified.
This means:
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I have full screenshots of the support confirmation and the promotion terms.
Be very careful using this site.
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Dear James,
Thank you for your message.
We have reviewed your case and would like to clarify our position.
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As stated in Clause 10 of the Terms and Conditions, the administration reserves the right to restrict the use of this feature without prior notice or explanation. This clause remains applicable even if the qualifying condition is met and the feature is explained in general terms.
Therefore, the decision was made in accordance with the full Terms and Conditions of the offer and remains unchanged.
Best Regards,
LunuBet Team
ALERTA!! ESTE CASINO NO ES DE FIAR
Hacen publicidad engañosa.Me ofrecieron una apuesta gratuita, cumplà con todos los requisitos y me la denegaron
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Hola Sergio,
Gracias por compartir tu experiencia.
Lamentamos escuchar lo ocurrido. Ten en cuenta que las apuestas gratuitas están sujetas a condiciones especÃficas, y en algunos casos pueden no cumplirse todos los requisitos necesarios para su aprobación.
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Betrug und TÀuschungen auf kriminellerâŠ
Betrug und TÀuschungen auf krimineller Basis, als ich nach meinem Cashback fragte, war die Antwort, es gibt kein Cashback, Finger weg, hier ist Betrug und LÌgen an der Tagesordnung, Finger weg
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Hallo
vielen Dank fÃŒr Ihr Feedback.
Es tut uns leid zu hören, dass Sie eine solche Erfahrung gemacht haben. Wir nehmen solche VorwÌrfe sehr ernst und weisen jegliche Behauptungen Ìber Betrug oder TÀuschung entschieden zurÌck.
Bitte beachten Sie, dass Cashback-Angebote von bestimmten Bedingungen abhÀngen. Wenn Sie möchten, prÌfen wir Ihren Fall gerne im Detail. Unser Support ist 24/7 fÌr Sie da.
Mit freundlichen GrÃŒÃen,
LunuBet Team
Absolute Abzocke
Absolute Abzocke! Freispiele bringen fast nichts, Boni haben unrealistische Umsatzbedingungen und der Spielspaà ist gleich null. FÃŒr mich ganz klar: Dort zahle ich nichts mehr ein â kann ich niemandem empfehlen.
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Hallo Denise ,
vielen Dank fÃŒr Ihr Feedback.
Es tut uns leid zu hören, dass Sie mit Ihrer Erfahrung unzufrieden sind. Bitte beachten Sie, dass Freispiele und Boni bestimmten Bedingungen unterliegen, die vor der Aktivierung klar angegeben sind.
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Site horrÃvel pra sacar !
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Olá Davidson ,
Obrigado pelo seu feedback.
Lamentamos saber que você teve uma experiência negativa com os saques. Entendemos como isso pode ser frustrante. Por favor, note que os processos de retirada podem levar mais tempo devido a verificações e procedimentos internos.
Se precisar de ajuda, entre em contato com nosso suporte â estamos disponÃveis 24/7.
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LunuBet Team
They dont pay
I made several deposits here and had a huge winning in sports section (over 20k). First thing I noticed, my account was limited for betting quickly. So I decided to withdrew my winnings. As I reached the level 5 VIP, the limits of withdrawals was generous (5k per day). First withdrawal was kind of OK (a little delay but they processed it). I asked for the second withdrawal February 16th. Todays is 24th and still pending. I wrote mails and chats every day, but nobody can tell me what the problem is. I dont know if I will be able to withdraw my money, so I recommend to look for better sites to play.
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Dear Ruben,
Thank you for sharing your feedback.
Weâre sorry to hear about the delay with your withdrawal and understand how concerning this situation can be. Please note that larger withdrawals may require additional processing time and internal checks, which can sometimes cause delays.
We also regret that you did not receive clear updates from our support team, as this is not the level of service we aim to provide.
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Au début pas de soucis pour lesâŠ
Au début pas de soucis pour les retraits , et puis et.puis...retraits annulés, l argent remit sur le compte tout ça pour que l on rejoue!!! ProblÚmes techniques et j en passe, plus jamais je ne rejouera sur ce casino
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Cher Rumal
Merci de nous avoir fait part de vos commentaires.
Nous sommes désolés d'apprendre que vous avez rencontré des difficultés avec vos retraits et les problÚmes que vous avez décrits. Veuillez noter que les retraits peuvent être annulés dans certains cas en raison de vérifications d'identité ou de contrÎles techniques, aprÚs quoi les fonds sont reversés sur le compte.
Nous comprenons que cela puisse être frustrant et vous remercions de nous l'avoir signalé. Si vous avez besoin de plus amples informations, notre équipe d'assistance est disponible 24 h/24 et 7 j/7.
Cordialement,
L'équipe LunuBet Casino
Lunubet não libera saque e fica apenas enrolando o cliente
Solicitei um saque no valor de R$ 1.000,00 via Pix no dia 27/01/2026 à s 03:13, conforme registrado na própria plataforma da Lunubet. O ID da transação é 69502ca6-7851-4a4b-b901-19f08c8ecce6. Desde então, o pedido permanece travado na etapa âSob revisãoâ, sem qualquer avanço para aprovado, processado ou concluÃdo.
Meus dados cadastrais estão completos e corretos, não existindo nenhuma pendência que justifique esse atraso. Ainda assim, o suporte se limita a responder que âestá em análiseâ ou que âvão resolverâ, sempre sem prazo definido, sem explicação clara e sem solução concreta.
Já se passou mais de uma semana, o pagamento não foi realizado e a situação demonstra falta de transparência e de compromisso com o cliente. Uma plataforma que trabalha com apostas e Pix deveria agir com mais seriedade, respeito e agilidade. Experiência extremamente frustrante e decepcionante.
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Olá Walison Ferreira,
Agradecemos seu feedback. Lamentamos o inconveniente causado pelo atraso no saque e compreendemos suas preocupações.
Informamos que o saque foi cancelado devido a problemas técnicos temporários por parte do provedor de pagamento durante o processamento. Recomendamos que tente o saque novamente mais tarde ou utilize um método de pagamento alternativo.
Caso precise de ajuda, nossa equipe de suporte está disponÃvel por e-mail ou chat ao vivo e terá prazer em ajudar.
Atenciosamente,
Equipe LunuBet Casino
Horribelt Casino
Horribelt Casino. Refuses withdrawals, terrible casino that never gives bonuses either. I politely asked for a special bonus after having played for many thousands, but they refused me even that. Horrible casino. I recommend that no one plays here.
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Dear Jan Fredrik,
Thank you for taking the time to share your experience. We are sorry to hear that you were dissatisfied with the loyalty bonus process. Please note that some bonuses, including sports and casino loyalty rewards, are subject to specific eligibility requirements, such as recent account activity. In your case, the system did not register the required activity to qualify, which we understand was frustrating for you.
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LunuBet Casino Team
Complete scam.
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Dear Karl Wood,
Weâre sorry to read about your experience and understand why this situation felt confusing and disappointing. Bonus rules and wagering conditions can sometimes be misunderstood, especially during first-time promotions, and we regret if this caused frustration.
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Hallo Kurh Baumann,
vielen Dank fÌr Ihr positives Feedback. Wir freuen uns, dass alles reibungslos lÀuft und die Tische ohne Verzögerungen funktionieren. Eine stabile und reaktionsschnelle Umgebung ist besonders beim Live-Spiel wichtig, und es ist schön zu hören, dass Sie diese Erfahrung gemacht haben.
Wir wÃŒnschen Ihnen viele weitere unterhaltsame Spielrunden und danken Ihnen, dass Sie Ihre EindrÃŒcke mit uns geteilt haben.
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Entrei pra testar
Entrei pra testar, joguei ganhei mais na hora de sacar nao cai, uma demora pra cair o saque estou aguardando mais ta dificil esse saque cair, é sempre assim depositos cai na hora, mais os saques uma eternidade
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Olá Felipe Silva,
Agradecemos por compartilhar sua experiência conosco. Entendemos a importância de saques rápidos e como atrasos podem ser frustrantes.
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