Lush Lobster ロゎ
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Lush Lobster レビュヌ 4

•
TrustScore 5段階評䟡の4

3.9

グリヌティングカヌド店
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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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䌁業情報

  1. グリヌティングカヌド店

圓該䌁業による蚘述

We offer personalised greeting cards for any occasion. Whether it’s a personalised birthday card, a funny birthday card for him or her, or a milestone 40th, 50th or 60th — we’ve got birthdays covered too. From personalised greeting cards and anniversary cards to thank you cards, leaving cards and good luck cards — every design is yours to make truly bespoke. Sending get well soon cards, thinking of you cards, graduation cards, new home cards, sympathy cards or retirement cards? Upload your own photo, edit the text and create something they’ll genuinely love. Our personalised cards are loved by customers across the UK — and with same day dispatch and next day delivery cards available, there’s no excuse for sending something ordinary. Make it personal. Make it you.

連絡先

3.9

ほが満足

TrustScore 5段階評䟡の4

4件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

レビュヌ䟝頌の蚘録がありたせん

この䌁業は顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Have ordered a couple of times


Have ordered a couple of times and have never received anything but 5 star customer service and communication. For a small company, they make a huge effort and even sorted a completely random custom request at the drop of a hat! They also posted my card 1st class when I accidentally selected 2nd class delivery at no extra cost. Customer for life here ✌

2026幎6月16日
自発的なレビュヌ
5぀星のうち3の評䟡

Card didn’t arrive, no explanation

I have revised my rating based on the email received from the company, as they really are trying to make up for my poor experience. I still am not overly impressed as the original explanatory email they said they sent was never received by me, either in my main or junk folder, and I only had communication after posting my original review. I have now given them another chance as they offered me a free card. Hopefully this one will turn up!

Ordered an engagement card for my daughter and her fiancé with same day delivery. A week later received notification that my payment had been refunded with no explanation as to why. When I checked with my daughter she had not received the card. First time using this company and will be the last.

To respond to the company’s reply - no emails have been received from them (I have also checked my junk folder which had 2 marketing emails from Lush, but nothing else) other than the order confirmation and today the notice of refund so I am still at a loss as to why the order was not processed.

Update - I have now received an email from them (which went into my junk folder and came from “admin info” which is why it didn’t show up when I searched for “lush lobster”) which does indeed offer me a voucher. Still a disappointing experience overall though and unfortunately I wouldn’t order again as I now have no confidence that my order will be processed.

2026幎6月15日
自発的なレビュヌ
Lush Lobster ロゎ

Lush Lobster からの回答

Hi Maria, *SECOND REPLY* Kindly check for an email from Admin Info (info@lushlobster.com). Otherwise, please give us a ring on 020 4634 9683. We'll offer a £10 gift (in any form you want), and a free card as well. *REPLY* please check your spam, sometimes our emails land there. Feel free to call us on 020 4634 9683 if you'd like to discuss. Firstly we sincerely apologise for the inconvenience caused. We got in touch via email the day after you ordered your card and once again just now. We offer a full refund, a free card, and a gift voucher in form of your choice (kindly see the email from info@lushlobster.com for details)

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