LuxCamp ロゎ
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LuxCamp レビュヌ 244

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TrustScore 5段階評䟡の4.5

4.5

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5぀星のうち5の評䟡

Just a note to thank Karin, Natalia & Ingrid for all their help with our Holiday booking for June 2020. We had booked Union Lido with LuxCamp for late June. When it became apparent that the holiday co... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

The campsite had excellent facilities, indoor and outdoor pools of a high standard and a range of excellent provision for enjoying the river next to the camp. The site had a good bar and some restaur... もっず芋る

5぀星のうち5の評䟡

I usually book directly with hotels, campsites etc but left it a bit late and found my options diminishing. Once we decided on a campsite for this Summer I realised I'd have to use a company. The proc... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I found the booking process was very straightforward. All details I could have needed where provided on screen which was great as I'm a bit of a stickler for details! They also provided us with a todd... もっず芋る

䌁業情報

  1. ツアヌ オペレヌタヌ
  2. 自炊匏宿泊斜蚭

圓該䌁業による蚘述

At lux-camp.ie you can choose from a large range of accommodations. From luxurious mobile homes to lodge tents at more than 1000 of Europe’s finest campsites. With LuxCamp you can experience luxury camping in Languedoc or camping in a mobile home at Lake Garda – we have all the best camping destinations throughout all of Europe. Book the perfect family holiday online at lux-camp.ie today.

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4.5

優良

TrustScore 5段階評䟡の4.5

244件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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5぀星のうち1の評䟡

Site cancels my bed linen order

I received a mail a few days ago that my bed linen order is cancelled because I booked late. Surely your booking system should have flagged this...which could easily be done at time of booking.Extremely disappointed and don't know what to do. I just saw the mail now and travelling tomorrow. I don't know what to do.... I've never ever heard of a scenario like this before...

2023幎6月19日
LuxCamp ロゎ

LuxCamp からの回答

Dear Wilie, thank you for your review and feedback! As we are working with partners and campsites we are dependent on them. When making a lastminute booking it is not always possible to fullfill the linens to the booking due to limited supplies of linens at the campsite. We are very sorry for this. We are trying to fix something with our IT department that in the booking system this should be flagged. I wish you a nice holiday! Kind regards, Karin Team Luxcamp

5぀星のうち5の評䟡

Seamless Booking Experience

I found the booking process was very straightforward. All details I could have needed where provided on screen which was great as I'm a bit of a stickler for details! They also provided us with a toddler bed guard free of charge! I booked on a Friday evening and got my invoice confirming the booking in less then 24hours which was great as I really didn't want to wait until the next business day to book my flights as prices go up by the hour! Overall I'm feeling positive about the holiday after a seamless booking experience. I will review the holiday when we are back!

2023幎3月25日
5぀星のうち5の評䟡

Customer Service at it’s finest

Lux camp have been nothing short of amazing! We booked a camp and changed our mind shortly after. We had opted for insurance in our initial booking. We asked if it would be ok to change, and within minutes the cancellation was processed and the new booking was confirmed. The person I liaised with was so efficient and courteous. They signed the email Hepzaba V. We are very grateful for their stellar service and hope that they receive the same service when they need it. If you are deciding on who to book your camp with this year, we would highly recommend Lux Camp for a hassle free and friendly service.

2023幎3月11日

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