Great specs with decent lenses for readers - something they don’t advertise but makes the difference for me as I’m always cleaning my old readers and these are far more robust. Good value with 3 for... もっと見る
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Great range of styles - I opted for some gold-rimmed aviator reading glasses which I couldn’t find anywhere else & have had lots of compliments . They are great quality & look more expensive than thei... もっと見る
企業が回答しました
I’d bought some cute, inexpensive, reading glasses in a discount shop just to help with things like reading small-printed menus in dimly lit restaurants, but this soon proved a bad choice as one of th... もっと見る
企業が回答しました
Items have an extremely long lead time to the UK. Ordered 4 days ago and tracking shows that Royal mail did not receive them yet. Website or order confirmation doesn't have any contact details beyond... もっと見る
企業情報
当該企業による記述
Luxreaders is a Danish company with roots in Copenhagen. The company is founded with the ambition to digitize the purchase of reading glasses and end up with the notion that reading glasses is a necessary evil that must be boringly designed and poor in quality. Therefore, we have done our utmost to produce some reading glasses, where both design and quality are top notch while they are still affordable. We’ve many years of experience from the optical industry and have therefore closely monitored how the market for reading glasses is largely driven by gas stations, supermarkets and the like. These businesses focus to a large extent on low prices, high margins and preferably a high frequency of repurchases when customers' vision has to be corrected. The result is bad and ugly reading glasses in poor quality. We want to change that! We have a large range of stylish prescription glasses for men and women. 1 pair for £3 and 3 pairs for £59 with shipping included. Buy it no29
連絡先
3.6
まあまあ
1044件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 4％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Glasses are perfect for me and…
Glasses are perfect for me and excellent value for money. Ended up buying three pairs and will likely buy more as they end up getting distributed around my house!
You can never have too many reading glasses!
2024年7月9日
自発的なレビュー
Luxreaders からの回答
Hi Boon,
Thanks for your awesome review! We're thrilled to hear the glasses are perfect for you and a great value. Buying three pairs is a smart move—having them all around the house is so convenient. You’re right, you can never have too many reading glasses!
Best regards,
Luxreaders
Quick international delivery
Quick international delivery. Kept up to date with progress. Sun glasses are great and don’t break the bank!
2024年7月11日
自発的なレビュー
Luxreaders からの回答
Hi,
Thank you for your review!
We’re thrilled to hear that you were pleased with our quick delivery. It’s great to know that you love your new sunglasses 🤗
Have a lovely summer.
Kind regards,
Team Luxreaders
Great reading glasses
Great reading glasses. Super light weight and comfortable to wear. I purchased from the UK and delivery was quicker than from many companies located within the UK. Will purchase again.
2024年7月23日
自発的なレビュー
Luxreaders からの回答
Dear Rosemary,
Thank you for your amazing review. Happy customers are exactly what we aim for, so thank you for sharing your experience with us.
We are pleased to know that you are satisfied with your recent purchase with us and find our reading glasses great, super light weight and comfortable to wear! We are happy to hear that our delivery was quick and we look forward to providing you with many more great glasses in the future.
Best regards,
Ida
Luxreaders
Quality reading glasses
I loved the idea of well made and designed reading glasses when so many shoddy alternatives are around. The glasses are every bit as well made and elegant as I could wish.
2024年7月15日
自発的なレビュー
Luxreaders からの回答
Dear Philip,
Thank you for your wonderful review. We are pleased to know that you are satisfied with your recent purchase with us and found our reading glasses to be well, well designed and elegant.
Happy customers are exactly what we aim for, so thank you for sharing your experience.
We hope to have the pleasure of providing you with many more stylish glasses in the future.
Best regards,
Ida
Luxreaders
I am really pleased with my triple set…
I am really pleased with my triple set of readers, always a pair to hand now. Love the style and that they are so lightweight with reall good clear lenses
2024年7月19日
自発的なレビュー
Luxreaders からの回答
Dear Elizaberth,
Thank you for your wonderful review. We are pleased to know that you are satisfied with your recent purchase of three pairs of readers! We are glad that you love the style and find them lightweight with good clear lenses!
Happy customers are exactly what we aim for, so thank you for sharing your experience.
We hope to have the pleasure of providing you with many more stylish glasses in the future.
Best regards,
Ida
Luxreaders
Luxreaders からの回答
Dear Amelia,
Thank you for your wonderful review. We are pleased to know that you are satisfied with your recent purchase with us and found our glasses to be really good and well made!
Happy customers are exactly what we aim for, so thank you for sharing your experience.
We hope to have the pleasure of providing you with many more stylish glasses in the future.
Best regards,
Ida
Luxreaders
Hi design had been great but that's…
Hi design had been great but that's twice now the left leg has come off as screws is loose continually despite me tightening - is this a known issue ?
2024年7月9日
自発的なレビュー
Luxreaders からの回答
Dear Christopher,
Thank you very much for your review.
We are truly sorry to hear about this experience with our glasses - this is definitely not the quality to aim for or the experience we wish our customers have with us. We apologise for the inconvenience!
I have requested your information so I can get your order number and email address so we can send you a replacement for these glasses.
I look forward to hearing from you.
Best regards,
Ida
Luxreaders
Stylish Protective and Good Value for Money
Having just had my cataracts done, I needed readers and sunglasses quickly. I bought three pairs from Luxereaders. They give me protection for my eyes, they look good and are good value for money. They were delivered quickly too.
2024年7月4日
自発的なレビュー
Luxreaders からの回答
Dear Me,
Thank you for your wonderful review. We are pleased to know that you are satisfied with your recent purchase with us and found our sunglasses to be of good value for money with a quick delivery!
Happy customers are exactly what we aim for, so thank you for sharing your experience.
We hope to have the pleasure of providing you with many more stylish glasses in the future.
Best regards,
Ida
Luxreaders
Great glasses poor customer support
I do feel bad about giving such a low score as the glasses are really rather good and I have ordered numerous pairs. However there were problems with the delivery, I reached out firstly to Royal Mail but was unable to get any support. I then contacted Luxreaders support but to date, a week after contacting them, I have yet to receive a response.
2024年7月4日
自発的なレビュー
Luxreaders からの回答
Dear Paul,
Thank you for your review.
We are truly sorry to hear about this experience. This is definitely not the experience we wish our customers have with us. But we are happy to hear that glasses are good!
I have tried to search for emails with your name but unfortunately, I can't find any in our system.. I have requested your information so I can get your order number and email address so I can get in touch with you and find a good solution - we are here to help - happy customers are our first priority!
I look forward to hearing from you.
Best regards,
Ida
Luxreaders
Fantastic quality glasses for the…
Fantastic quality glasses for the price. Excellent communication and quick delivery. Highly recommend
2024年6月23日
自発的なレビュー
Luxreaders からの回答
Dear Allen,
Thank you very much for this amazing review!
We're thrilled to hear that you find our glasses to be of fantastic quality for the price! It's wonderful to know that you experienced excellent communication and quick delivery! Thank you very much for your recommendation - we truly appreciate it!
We hope to have the pleasure of providing you with many more glasses in the future.
Best regards,
Ida
Luxreaders
Fantastic quality and great value
Fantastic quality and great value. Delivered promptly in great packaging. Wouldn’t hesitate to order again.
2024年6月16日
自発的なレビュー
Luxreaders からの回答
Dear Matthew,
Thank you for your wonderful review. We are pleased to know that you find our glasses to be of fantastic quality and great value!
We are glad to hear that the delivery was quick and that you wouldn't hesitate to order again - we would be happy to have the pleasure of providing you with many more glasses in the future.
Happy customers are exactly what we aim for, so thank you for sharing your experience with us.
Best regards,
Ida
Luxreaders
Great value product
Great value product, love the style and having used the glasses for a while they last very well. Great quality.
2024年6月21日
自発的なレビュー
Luxreaders からの回答
Dear Mark,
Thank you for your wonderful review.
We are pleased to know that you find our glasses to be of great value and great quality! We are happy to know that you love the style and that they last very well!
Happy customers are exactly what we aim for, so thank you for sharing your experience.
We hope to have the pleasure of providing you with many more great glasses in the future.
Best regards,
Ida
Luxreaders
Good Customer Service and good quality glasses
Placed order to take on holiday, 2 weeks ago, expected to arrive in a week according to tracking information, still not delivered.
Update I have now received the order, I understand the delay was due to UK Customs checks, which held delivery up by over a week. This was not the fault of Lux and to be fair to them they kept in touch until the issue was resolved. The glasses I received appear to be of good quality especially in comparison with those I gave received from similar companies.
2024年6月17日
自発的なレビュー
Luxreaders からの回答
Dear Chris,
Thank you for your review.
We are sorry to hear that you haven't received your order yet and we apologise for the inconvenience!
I have tried to track your order and I can see that it is on its way to you. Our delivery time is 2-6 business days and we apologise for the 2 day delay so far.
I have contacted you by email to find a good solution for you. I hope to hear from you.
Best regards,
Ida
Luxreaders
Sunglasses arrived as promised
Sunglasses arrived as promised. In good condition with sensible packaging..
Sunglasses fit perfectly. Nice colour and in good condition.
2024年6月15日
自発的なレビュー
Luxreaders からの回答
Dear Linda,
Thank you for your wonderful review.
We are pleased to know that you are satisfied with your recent purchase with us and that the sunglasses fit perfectly and that you are happy with the colour and good condition. We are glad to hear that your order was delivered within our delivery time!
Happy customers are exactly what we aim for, so thank you for sharing your experience.
We hope to have the pleasure of providing you with many more glasses in the future.
Best regards,
Ida
Luxreaders
Luxreaders からの回答
Dear G. Ead,
Thank you very much for this wonderful review!
We are delighted to hear that you received the replacement glasses in good time!
Happy customers are exactly what we aim for, so thank you for sharing your experience.
We hope to have the pleasure of providing you with many more glasses in the future.
Best regards,
Ida
Luxreaders
Wide range of frames available and…
Wide range of frames available and excellent for the price quality
2024年6月13日
自発的なレビュー
Luxreaders からの回答
Kære Ramon,
Thank you for your wonderful review.
We are pleased to know that you found a wide range of frames and found them excellent for the price quality.
Happy customers are exactly what we aim for, so thank you for sharing your experience.
We hope to have the pleasure of providing you with many more glasses in the future.
Best regards,
Ida
Luxreaders
Quality product
These are excellent quality readers and far better than those available on the high street. Quick delivery too.
2024年6月11日
自発的なレビュー
Luxreaders からの回答
Dear RB,
Thank you for your amazing review. We are pleased to know that you found our reading glasses to be of excellent quality and experienced a quick delivery!
Happy customers are exactly what we aim for, so thank you for sharing your experience.
We hope to have the pleasure of providing you with many more glasses in the future.
Best regards,
Ida
Luxreaders
Luxreaders からの回答
Dear Sally,
Thank you so much for your wonderful review. We are pleased to know that you found it easy to order, experienced a prompt delivery and received a quality product!
Happy customers are exactly what we aim for, so thank you for sharing your experience.
We hope to have the pleasure of providing you with many more glasses in the future.
Best regards,
Ida
Luxreaders
Product quality and style.... great
I bought a pair of sunglasses and two pairs of reading glasses. The quality of the manufacture, material and style are excellent. I'm a retired product designer and very much appreciate good design and quality of product. Since my cataract operations I need reading glasses. If fact essential to me but up until now I found that off the shelf products and the cheaper frames crack and break after a very moderate time and use. I've only had the Luxreaders for about a week so cannot yet vouch for their longevity. However, as mentioned the feel and quality of these gives me confidence that they will last.
2024年6月10日
自発的なレビュー
Luxreaders からの回答
Dear Joe,
Thank you for your wonderful review and thank you for sharing your experience with us.
We are pleased to know that you are satisfied with your recent purchase with us and found the quality, material and style excellent.
If you experience any problem with your new glasses then please don't hesitate to reach out to our customer service - we are here to help!
We hope to have the pleasure of providing you with many more glasses in the future.
Best regards,
Ida
Luxreaders
Luxreaders からの回答
Dear Steve,
Thank you very much for this wonderful review!
We are glad to hear that find the glasses well made, found plenty of choices and experienced a fast delivery.
Happy customers are exactly what we aim for, so thank you for sharing your experience.
We hope to have the pleasure of providing you with many more glasses in the future.
Best regards,
Ida
Luxreaders
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