bought some custom steel edging plates. very accurate design and the parts connected seamlessly together. the bolts/rods were sufficiently long to hold the plates. i would have preferred the rods to h... もっと見る
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I had a good discussion with the sales manager about storing my items as I wasn’t ready for delivery. There was a mix up with the delivery that was resolved very quickly and kept me informed throughou... もっと見る
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The team made all efforts to help produce and deliver my order to a very tight deadline. Planters were well made and wrapped and arrived precisely on time. Great experience and will definitely use aga... もっと見る
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Purchased another product from LuxUnique. This time a bespoke 4.5m l water feature /rill. It was a no brainer after the excellent quality 4m & 5m bespoke Corten planters we purchased earlier on in th... もっと見る
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企業情報
当該企業による記述
We are a family run business based in Cheshire UK. We offer a range of bespoke steel landscaping products such as planters, raised beds, ponds, retaining wall and garden edging. We supply products to customers all over the UK and work closely with many Garden Designers and Landscape Architects on projects both large and small, offering over 40 years of steel fabrication expertise to create truly bespoke products of exceptional quality.
連絡先
Harbrook House, Wrexham road, CW5 8ND, Nantwich, 英国
- 03333661130
- hello@luxunique.co.uk
- luxunique.co.uk
4.9
優良
229件のレビュー
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Great product
Great product. Easy to cut with a grinder. Delivery etc all as described. Good company to deal with.
2026年4月13日
Great customer support
The team made all efforts to help produce and deliver my order to a very tight deadline. Planters were well made and wrapped and arrived precisely on time. Great experience and will definitely use again
2026年4月10日
自発的なレビュー
Lux Unique Limited からの回答
Thank you for taking the time to leave a review. We always try our best to meet customer expectations and look forward to working with you again in the future.
Great Customer Service
I had a good discussion with the sales manager about storing my items as I wasn’t ready for delivery. There was a mix up with the delivery that was resolved very quickly and kept me informed throughout. Plus the two Corten troughs I ordered look great and were entirely as specified- great service.
2026年3月17日
Lux Unique Limited からの回答
Thank you for taking the time to leave us a review. As a small family business reviews are so important to us. We are thrilled you like the troughs. Thank you also for your understanding when Palletways had an issue with delivery which we were glad was resolved quickly and to your satisfaction.
bought some custom steel edging plates
bought some custom steel edging plates. very accurate design and the parts connected seamlessly together. the bolts/rods were sufficiently long to hold the plates. i would have preferred the rods to have a point at one end, but i managed to cut these myself. overall extremely happy with the product and would buy again. The customer service team were also very helpful in tracking my order.
2026年4月1日
自発的なレビュー
Lux Unique Limited からの回答
Thank you for taking the time to leave us a review. As a small business reviews are very important to us. I have passed your feedback regarding the rods onto the design team for consideration.
We are thrilled you like the product and would be pleased to assist you again in the future, should you have any further requirements.
Excellent product delivered on time.
Excellent product delivered on time.
Very helpful sales team as I had to amend my order on several occasions.
Will be back for more product and would highly recommend.
2026年2月12日
Lux Unique Limited からの回答
Thank you for your kind words Steven. It means a great deal to us that we see so many customers returning for further orders. We see this as the best measure of our service and products.
We would be glad to assist you again in the future, should you require anything else.
Great experience with Lux Unique
I had a great experience with Lux Unique. I needed some advice on their products and they were easy to contact, professional, knowledgeable and friendly.
I was very happy with the quality of the products themselves, delivery was fine and the prices very competitive.
Very happy with the whole experience and would unreservedly recommend.
2026年1月21日
Lux Unique Limited からの回答
Thank you for taking the time to leave a review. We really appreciate it as a small business. Always happy to provide advice/guidance when needed to ensure our clients get the product they need for their project.
Lux Unique Limited からの回答
Thank you for your kind words. Always delighted to have met expectations.
Great planters
We are really pleased with our planters. They are very well made and seem very robust
They were finished well within the time frame we had been given
Delivery was right on time and the driver was extremely helpful
2026年1月27日
Lux Unique Limited からの回答
Thank you for your review Hilary. Thrilled you like the planters and that everything met your expectations.
Garden Rings…
Ordered some garden rings in Corten steel. Arrived and look great. Company very easy to deal with and kept me informed re delivery.
2026年1月26日
Lux Unique Limited からの回答
Thank you for your review. We strive to offer an excellent product and friendly knowledgeable service.
Corten steel planters
I ordered 4 Corten steel planters, they were made and delivered to suit our needs. they are an excellent, well made product. Lux Unique were really good to work with and we will certainly be using them again.
2026年1月21日
Lux Unique Limited からの回答
Thank you for taking the time to leave us a review. As a small business we value customer feedback greatly and we are thrilled to hear that you like the planters. Should you need anything further in the future, we would be delighted to assist.
Came back for more!
Came back for more!
Bought three huge corten steel raised beds and them came back for round containers for our roses.
Exceptionally well made and excellent quality!
Highly recommended.
2025年7月1日
Lux Unique Limited からの回答
Thank you for your kind review. We love to see when clients return for more... it means we are getting it right! Hopefully we can assist you again in the future.
Lux Unique Limited からの回答
Thank you for taking the time to leave a review Michael - very much appreciated.
A great product
A very well made planter , all edges de burred really well so no sharp edges.really well made all panel joins matched perfectly.
A great company to speak too, from the first responder right through to design and confirmation personnel.
Good delivery driver very courteous and helpful
2025年12月16日
Lux Unique Limited からの回答
Thank you Stephen for your review. Great to hear that we met expectations in all aspects of our service. We strive to offer a great service throughout your purchase and exceptional quality products.
Great product and prompt delivery
Great product and prompt delivery. Very happy to recommend
2025年12月9日
Lux Unique Limited からの回答
Thank you Mike. Really pleased you like it.
A pond for Christmas
A pond for Christmas. Fish a big surprise. After 24 hours the inner coating failed and there was rust everywhere and dead fish. Christmas well and truly spoilt with lots of tears. Would never recommend this company nor its substandard products.
2025年12月24日
自発的なレビュー
Lux Unique Limited からの回答
We were very sorry to hear about the issue with your pond. We were notified of the issue on Christmas Eve and as soon as our office were open we arrange collection of the pond for inspection.
On inspection we ascertained that there was a fault with the internal lining of the pond and we arranged for a new pond to be fabricated and lined as soon as we could and had this delivered. The replacement pond was accepted and we hope, rectified the issue.
We were very sorry to hear of the upset caused and always endeavour to rectify any issues as soon as we can. As a small business we provide a personal level of customer care and we hope that the issue was rectified to your satisfaction.
The lining of the ponds are handled by a third party company and since this issue arose we have reviewed our quality control process to hopefully prevent any further issues.
Excellent communication. Top product.
Excellent communication. Very helpful answering a query. Quality product.
2025年11月26日
Lux Unique Limited からの回答
Thank you for taking the time to leave us a review David.
Staff were prompt and helpful and were…
Staff were prompt and helpful and were very responsive. Never had harass or wait. Got exactly what I expected and they were a pleasure to deal with - strong recommendation
2025年11月12日
Lux Unique Limited からの回答
Thank you for your kind words Alfred. As a small team, we are always pleased to hear that we have met expectations.
Excellent product and customer service
Very pleased with our purchases of 3m Corten Steel 3mm. The ordering process was straightforward and the Lux Unique team were very helpful over the phone. Product quality is excellent, good value and the customer service was first class.
2025年9月5日
Lux Unique Limited からの回答
Thank you for your review Mark. Always great to hear that we provided great service alongside our top quality products. As a small business we try to provide service that reflects the type of products we produce, top quality.
We love our pond from Lux
We love our pond from Lux. It looks great and our fish seem very happy in their new home. The advice and service from Lux was excellent, as is the construction. Thank you.
2025年10月24日
Lux Unique Limited からの回答
Thank you for taking the time to leave a review. We are glad your fish are enjoying their new home. Great to know that you received excellent service from us and we would be pleased to assist you again in the future, should you need anything else.
Lux Unique Limited からの回答
Thank you for your review. We always strive to provide a great all round service.
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