Ordered 3 items, at a great price, on Friday & they were delivered on Monday. No issues with the packaging or delivery. Not used this company before but will be happy to use them again.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
This company which is family run, not only sells all your top hair products at really great prices (and often offer an additional discount) but also give great customer service. You can tell they valu... もっと見る
Amazing customer service! You can tell they’re a lovely family run company who really cares about their customers. I ordered a set of Davines products and unfortunately one had arrived damaged. Sa... もっと見る
企業が回答しました
Very poor experience. Luxury expensive items very poorly packed and subsequently damaged on arrival. No telephone number to contact customer services. You have to contact via email and receive AI auto... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to LuxuriousLook.co.uk the online experts in everything haircare. Founded in 2013, we strive to provide you with a unique selection of handpicked brands so you can 'Be Your Best You'. By stocking a more refined set of brands than our competitors we ensure we have products that are well respected and proven, whilst still maintaining a full range to suit whatever your haircare need. Luxurious Look is a family run business and we are totally focused on providing outstanding customer service, we are also very open to feedback so if you see ways you think we can improve, how we could do things differently or any brands you'd like us to stock then please drop us a line.
連絡先
3.8
ほぼ満足
885件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quick delivery
Quick delivery , great prices and easy to use website. What more do you need ?
2022年4月5日
Luxurious Look からの回答
Thanks Emma, that's lovely to read.
Always very good service
Always very good service and a bonus when there are discounted prices on the items. Kept up to date with delivery and items were tracked to ensure safe arrival. Always very happy with products and condition they arrive.
2022年4月5日
Luxurious Look からの回答
Thank you, that's really lovely to read. See you again soon :-)
A good company but waited longer than expected for my delivery
Waited longer than expected for my parcel (my first order) emailed their customer team and there had been an issue with the information being passed to their stock room. The customer services were quick to action my order and upgraded me to next day delivery.
Would have given 5 stars if it wasn't my first order with them where I encountered an issue but generally a very good company and I would order from then again
2022年3月30日
Luxurious Look からの回答
Thanks Lauren, really appreciate the feedback. Glad we got there in the end! Hope to see you again soon :-)
Love my Davines shampoo and…
Love my Davines shampoo and conditioner..prompt delivery.
Recommend Luxurious Look.
2022年3月27日
Luxurious Look からの回答
Thanks Kate, that's great. Davines are such a lovely brand :-)
Luxurious Look からの回答
Thanks Wendy, that's great to hear :-)
Very good service and prompt delivery
2022年3月26日
Luxurious Look からの回答
Thanks Joan, that's great to hear.
Parcel arrived very quickly
Parcel arrived very quickly. Good service will definitely order from you again
2022年3月24日
Luxurious Look からの回答
Thanks Susan, really appreciate your support :-)
Excellent prices!
A lot less by far than I found anywhere else online. Order process and checkout was very simple and my products were delivered really quickly!! :-)
2022年3月21日
Luxurious Look からの回答
Thanks Sharon, that's great to hear!
This was purchased for my Birthday from…
This was purchased for my Birthday from my mother.
It seems everything went smoothly so I am sure she will purchase from you again as Brexit has made sending presents nigh on impossible from Europe.
2022年3月19日
Luxurious Look からの回答
Thanks Sarah, that's really lovely to read :-)
I ordered two items very happy customer
I ordered two items , I had confirmation of my order within seconds of ordering. Then not long after I received another message that my order was being actioned, next day it was dispatched and next day I received it. Fantastic service and trouble free transaction.
The goods were very solidly packed, this company are very hard to beat on price, I have ordered before and I definitely will order again.
2022年3月17日
Luxurious Look からの回答
Thanks Hilary, that's a really lovely review to read :-)
Prompt and efficient
Love this product. Very prompt and efficient delivery and excellent packaging
2022年3月17日
Luxurious Look からの回答
Thanks Heather, appreciate your support :-)
Davines Hair products
The Davines range of hair products are my absolute favourite and really suit my hair.
2022年3月17日
Luxurious Look からの回答
Thanks Anna, that's lovely. Davines are such a lovely brand.
Brilliant company
Brilliant products and price
Fast free delivery
Service exceptional
Will definitely use again
2022年3月16日
Luxurious Look からの回答
Thanks Lynnette :-)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。