Lymeherbs Europe ロゎ
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Lymeherbs Europe レビュヌ 177

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TrustScore 5段階評䟡の4.5

4.3

健康・矎容補品店
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5぀星のうち5の評䟡

I live in France, and I'm happy that orders are shipped and delivered very fast, only 2 business days. I also like the fact that droppers are graduated. The range of tinctures is really extended, and... もっず芋る

5぀星のうち3の評䟡

I ordered Japanese knotweed to treat my Lyme disease. The powder tastes very similar Maca root powder. Google search shows that the knotweed should have sour/tangy taste similar to its relative rhubar... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

The tinctures are of good quality; the choice is remarkable and Im glad that can get cryptolepis from you. However, the Fedex experience is not great and they are unreachable on phone. Confusing and p... もっず芋る

5぀星のうち5の評䟡

Excellent site. They helped me personally by giving me advices. They are very fair and honorable, I helped them on something and they gave me a reward in exchange. I used two products from them to... もっず芋る

䌁業情報

  1. 健康・矎容補品店

圓該䌁業による蚘述

Lymeherbs was created for people suffering from Lyme disease who are looking for reasonable alternatives in their fight with the disease. You can find wide range of products which are used in natural therapies for treatment of Lyme disease and its coinfections.

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4.3

優良

TrustScore 5段階評䟡の4.5

177件のレビュヌ

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顧客にレビュヌを䟝頌しおいたす

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5぀星のうち1の評䟡

They sent me a bunch of products that I


They sent me a bunch of products that I didn't order and charged my credit card. When asked for a refund, since I didn't open them or order them, they said I would have to ship them all back at my cost all the way to Poland.

2025幎3月13日
自発的なレビュヌ
Lymeherbs Europe ロゎ

Lymeherbs Europe からの回答

Hello Kim,

Thank you for your comment. As far as we can see this is your first order on our website. You (or somebody who knew your address details) placed an order using your name, address, email and credit card details. The order was shipped to the US via UPS. You have received 5 confirmation emails when the order was placed. Then you picked up the order and likely paid customs clearance fee. Then you wrote us that you thought that you’ve ordered some two products instead of the products you’re received although the products you’ve received were corresponding to the order placed. Then after we asked you which products you thought you bought you did not answer this question. Instead you’ve asked for full refund because you did not place this order but allegedly we scammed you and WE somehow not knowing your details nor credit card information placed this order on your behalf to basically steal your money. This is absolutely false!

As we have mentioned we can refund you the cost of the products if you send them back at your cost because there is nothing we did wrong with this order.

Regards,
Lymeherbs Team

5぀星のうち5の評䟡

No actual complaints, ordered several times from them.

My only dislike about ordering from LymeHerbs is that the delivery take so long but that is not their fault, the country is just located far away. They have most everything that I have worked for which has not been easy to find elsewhere. The prices are reasonable, especially compared to local places. I truly have no complaints. I have ordered several times from them, probably about 6, and I will keep ordering.

2025幎1月17日
5぀星のうち1の評䟡

I still did not receive any answer from


I still did not receive any answer from you regarding my refund for the wrongly charged fast delivery

2024幎12月15日
Lymeherbs Europe ロゎ

Lymeherbs Europe からの回答

Hello Ruzica,

Please accept our apologies for the late response. According to our shipping policy, we offer free shipping for orders to European countries that exceed 270 EUR. This free shipping applies to regular shipping, not express. The order you placed was below this threshold, which means it was not eligible for free shipping.

Nevertheless, we acknowledge that we should have either cancelled the order or refunded the additional amount you paid for express shipping. At the time you wrote to us, we were experiencing severe technical issues with our email server, resulting in thousands of spam emails in our inbox. Unfortunately, we must have overlooked your email, for which we apologize.

To compensate you for our failure to respond to your email, we will reimburse you the full cost of the shipping you paid.

Regards,Lymeherbs Team

5぀星のうち3の評䟡

Is it Japanese knotweed?

I ordered Japanese knotweed to treat my Lyme disease. The powder tastes very similar Maca root powder. Google search shows that the knotweed should have sour/tangy taste similar to its relative rhubarb. But it does not taste like that. Please understand that selling these kind of products you are putting peoples health in danger. I really hope that you are not packaging products and selling them under different names.

2024幎12月20日
自発的なレビュヌ
Lymeherbs Europe ロゎ

Lymeherbs Europe からの回答

Hello,

thank you for your review. Could you please write us at contact@lymeherbs.eu regarding this issue because we do not know for which order is this complaint? This should not be possible but we would like to get more information about the product you have received.

Regards,
Lymeherbs Team

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