Send my order to completely the wrong address despite right address being provided. So far have no further contact, but notice amount has been refunded to bank, so does this mean my order has been ca... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Send my order to completely the wrong address despite right address being provided. So far have no further contact, but notice amount has been refunded to bank, so does this mean my order has been ca... もっと見る
企業が回答しました
Supported by our own personal representative Suli Rehman who kept us updated throughout. Vast array of products. Cheapest prices sourced. Our specific needs catered for at every turn. Everything we co... もっと見る
企業が回答しました
Suli Rehman has been extremely helpful throughout the whole process. Whenever we needed something, he was always quick to respond and went out of his way to find the right solution for us. He saved... もっと見る
企業が回答しました
I had a difficulty setting password on my new laptop from work and contacted the company. There was a quick response to resolve this and I could place my orders. This came swiftly to meet the needs I... もっと見る
企業が回答しました
With 60,000 products across 18 product categories, Lyreco offers a comprehensive range of products and services to enable you to get everything you need for your workplace, consolidate your suppliers, and reduce your costs. In addition, our Lyreco Goodness philosophy is the driving force behind initiatives that are helping us to reduce waste and carbon, increase recycling, work towards a circular economy as well as generate green energy. This includes providing our customers with alternatives to many products, signified by our Sustainable Selection by Lyreco product labels. Lyreco is your partner in helping you achieve your sustainability and CSR goals. UK: www.lyreco.co.uk/en IRE: www.lyreco.ie/en
当該企業による記述

Next business day delivery on orders before 5:30 PM
Deer Park Court, Donnington Wood, TF2 7NB, Telford, 英国
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100%に回答しています
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この企業のTrustpilot 利用方法
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Sarah Coulson always goes above & beyond and is always super helpful!
Nothing is ever too much trouble and we would be lost without her!
Keep up the GREAT work Sarah!
Superstar as always!

Lyreco UK & Ireland からの回答
Great customer service and excellent delivery. Highly recommend.
Side note want to highlight Alex and Rob for providing outstanding service!

Lyreco UK & Ireland からの回答
Josh is fantastic he always provides excellent customer service. He is friendly, reliable, professional and always goes the extra mile to help. A real credit to Lyreco his hard work and dedication are truly appreciated.
Suzy- vls solicitors

Lyreco UK & Ireland からの回答
Very helpful, friendly staff. Called to ensure we were aware of the points we had earned and to make sure we knew how to redeem them. Would definitely recommend great service

Lyreco UK & Ireland からの回答
We have used Lyreco for a number of years now and have always found Matthew Dix-Williams to be exceptional. He is extremely friendly, professional and approachable. Our orders are processed quickly and delivered the next working day with any queries dealt with expeditiously. We would recommend Lyreco and Matthew Dix-Williams in particular to other businesses as the service is second to none.

Lyreco UK & Ireland からの回答

Lyreco UK & Ireland からの回答
After around an 18 month positive experience of Lyreco, standards have slipped. Our previous Account Manager Emma Jones was quick to reply to emails and was always on hand to answer any new product queries. Recently our account has moved to Ava Pascall. Despite being lovely to chat on the phone, she regularly fails to respond to emails or follow up on meeting actions.

Lyreco UK & Ireland からの回答
My experience with Lyreco is second to none ! customer service, prices and delivery dates are impeccable. especially Natalie Watkins, who, I only have to email or call and she gets me the answer i need straight away,
Always willing to come in and have meetings and to standardise our products whilst saving money for my company. sustainable products also that we purchase and they always have sustainable alternatives. Very good indeed highly recommend

Lyreco UK & Ireland からの回答
Sarah, Liam and the team always look after us, have been working with them for many years now and never any issues or if there is a problem it is quickly resolved. cannot praise Sarah Coulson enough goes above and beyond.

Lyreco UK & Ireland からの回答
Josh Mambo has great customer service, he is very attentive and pleasant to communicate with. He always does his best to attend to our needs and provide the best prices.
We highly recommend Josh Mambo
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Lyreco UK & Ireland からの回答
Great service as always from Lyreco.
Fast and reliable service, helpful staff.
My rep Natalie Watkins is great - nothing too much trouble for her.
Used Lyreco for years now and will continue to do so.

Lyreco UK & Ireland からの回答
II have been using Lyreco for just over a year, with the help and support of Suli Rehman. Lyreco offers a great range of office supplies, with pretty much everything you need.
On the occasions when Lyreco doesn’t stock a particular item, Suli is always happy to help by finding a suitable alternative or sourcing the product elsewhere. His customer service and willingness to go the extra mile have made the whole experience really easy and positive.
I would definitely recommend Lyreco.

Lyreco UK & Ireland からの回答
Our Account Manager Kerry Garratt has handled every request efficiently and on time. Every order placed has been a next day delivery.

Lyreco UK & Ireland からの回答
Applied for a new business account. They emailed to say opened with a credit line, but then asked for upfront payment in full for first order because of what is contained. Pointless waste of time. Especially when all items hugely over priced.

Lyreco UK & Ireland からの回答
Excellent company to deal with, quality products and reasonabe prices with speedy delivery. Very seldom is there an issue with any order placed, however if I need to contact Lyreco our rep Kerry-Anne Garratt is exceptional, she will go above and beyond to resolve any issue and is my first point of contact if looking to order something I cannot source on the website.

Lyreco UK & Ireland からの回答
Excellent customer service from Kerry Garratt and always helpful.

Lyreco UK & Ireland からの回答
Very friendly and knowledgeable member of the team Kerry Garratt, any questions or queries always happen to help, support or advise

Lyreco UK & Ireland からの回答
We have been using Lyreco for some time now after I approached Kerry Garratt following her departure from a previous company that I had worked with. The main reason for doing so was because her customer service is second to none.
Kerry is always available to help and consistently goes above and beyond. Even while on leave, she has stepped in to assist whenever an issue has arisen. Her communication is outstanding, and she is an excellent ambassador for Lyreco.
She is a real asset to your business.
Kim Middlemas
PA to the Directors & Office Manger
Collingwood Insurance

Lyreco UK & Ireland からの回答
My account manager is Josh Mambo. He always calls me regarding my needs and orders, and he does his job very well. We enjoy working with him.

Lyreco UK & Ireland からの回答
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