Lyreco UK & Ireland レビュー 

523
•
TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Send my order to completely the wrong address despite right address being provided. So far have no further contact, but notice amount has been refunded to bank, so does this mean my order has been ca... もっと見る

企業が回答しました

5つ星のうち5の評価

Supported by our own personal representative Suli Rehman who kept us updated throughout. Vast array of products. Cheapest prices sourced. Our specific needs catered for at every turn. Everything we co... もっと見る

企業が回答しました

5つ星のうち5の評価

Suli Rehman has been extremely helpful throughout the whole process. Whenever we needed something, he was always quick to respond and went out of his way to find the right solution for us. He saved... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a difficulty setting password on my new laptop from work and contacted the company. There was a quick response to resolve this and I could place my orders. This came swiftly to meet the needs I... もっと見る

企業が回答しました

企業情報

  1. オフィス備品店
  2. ・
  3. オフィス家具店
  4. オフィス機器提供業者
  5. オフィス備品卸業者
  6. 安全服・作業服店
  7. 文房具店

当該企業による記述

With 60,000 products across 18 product categories, Lyreco offers a comprehensive range of products and services to enable you to get everything you need for your workplace, consolidate your suppliers, and reduce your costs. In addition, our Lyreco Goodness philosophy is the driving force behind initiatives that are helping us to reduce waste and carbon, increase recycling, work towards a circular economy as well as generate green energy. This includes providing our customers with alternatives to many products, signified by our Sustainable Selection by Lyreco product labels. Lyreco is your partner in helping you achieve your sustainability and CSR goals. UK: www.lyreco.co.uk/en IRE: www.lyreco.ie/en

Lyreco Go

当該企業による記述

Just another reason to Go to Lyreco
Lyreco Go is Lyreco’s loyalty programme that rewards customers for buying workplace essentials. With automatic enrolment, customers earn Go Points on every purchase, unlock higher earning tiers based on spend, and redeem points for a wide choice of rewards. It is a simple way for businesses to make their budget go further while ordering the products they need every day. www.lyreco.co.uk/en/page/lyrecogo

A Great Working Day. Delivered.

Next business day delivery on orders before 5:30 PM

Free delivery on all WebShop orders from £50

連絡先

4.5

優良

TrustScore 5段階評価の4.5

523件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(523)

過去12か月のレビュー数: 363件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Sarah Coulson always goes above &…

Sarah Coulson always goes above & beyond and is always super helpful!
Nothing is ever too much trouble and we would be lost without her!
Keep up the GREAT work Sarah!
Superstar as always!

2026年9月10日
自発的なレビュー
Lyreco UK & Ireland ロゴ

Lyreco UK & Ireland からの回答

Hi Kirsty,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Sarah Coulson.

Best regards,
The Lyreco Team

5つ星のうち5の評価

Great company

Great customer service and excellent delivery. Highly recommend.

Side note want to highlight Alex and Rob for providing outstanding service!

2026年9月3日
自発的なレビュー
Lyreco UK & Ireland ロゴ

Lyreco UK & Ireland からの回答

Hi Starbucks Dagenham,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service and delivery. We truly appreciate your feedback and special mention of Alex and Rob.

Best regards,
The Lyreco Team

5つ星のうち5の評価

Josh is fantastic he always provides…

Josh is fantastic he always provides excellent customer service. He is friendly, reliable, professional and always goes the extra mile to help. A real credit to Lyreco his hard work and dedication are truly appreciated.

Suzy- vls solicitors

2026年9月7日
自発的なレビュー
Lyreco UK & Ireland ロゴ

Lyreco UK & Ireland からの回答

Hi Suzan,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Josh.

Best regards,
The Lyreco Team

5つ星のうち5の評価

Would recommend

Very helpful, friendly staff. Called to ensure we were aware of the points we had earned and to make sure we knew how to redeem them. Would definitely recommend great service

2026年9月7日
自発的なレビュー
Lyreco UK & Ireland ロゴ

Lyreco UK & Ireland からの回答

Hi RS Vehicle Maintenance Ltd,

Thank you for your 5★ review.

It’s great to hear that you are pleased with our service. We truly appreciate your feedback.

Best regards,
The Lyreco Team

5つ星のうち5の評価

Lyreco & Matthew Dix-Williams

We have used Lyreco for a number of years now and have always found Matthew Dix-Williams to be exceptional. He is extremely friendly, professional and approachable. Our orders are processed quickly and delivered the next working day with any queries dealt with expeditiously. We would recommend Lyreco and Matthew Dix-Williams in particular to other businesses as the service is second to none.

2026年9月1日
自発的なレビュー
Lyreco UK & Ireland ロゴ

Lyreco UK & Ireland からの回答

Hi Bains Solicitors,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Matthew Dix-Williams.

Best regards,
The Lyreco Team

5つ星のうち5の評価

pleasant staff

pleasant staff, fast turn around ,great service

2026年9月7日
自発的なレビュー
Lyreco UK & Ireland ロゴ

Lyreco UK & Ireland からの回答

Hi Wayne,

Thank you for your 5★ review.

It’s great to hear that you are pleased with our service. We truly appreciate your feedback.

Best regards,
The Lyreco Team

5つ星のうち2の評価

Standards have slipped

After around an 18 month positive experience of Lyreco, standards have slipped. Our previous Account Manager Emma Jones was quick to reply to emails and was always on hand to answer any new product queries. Recently our account has moved to Ava Pascall. Despite being lovely to chat on the phone, she regularly fails to respond to emails or follow up on meeting actions.

2026年8月24日
自発的なレビュー
Lyreco UK & Ireland ロゴ

Lyreco UK & Ireland からの回答

Hi Katie,

Thank you for your review. Your feedback is appreciated.

We’ve reached out to request some additional information if you would like us to contact you directly.

Best regards,
The Lyreco Team

5つ星のうち5の評価

Exceptional

My experience with Lyreco is second to none ! customer service, prices and delivery dates are impeccable. especially Natalie Watkins, who, I only have to email or call and she gets me the answer i need straight away,
Always willing to come in and have meetings and to standardise our products whilst saving money for my company. sustainable products also that we purchase and they always have sustainable alternatives. Very good indeed highly recommend

2026年9月4日
自発的なレビュー
Lyreco UK & Ireland ロゴ

Lyreco UK & Ireland からの回答

Hi Lynn,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Natalie Watkins.

Best regards,
The Lyreco Team

5つ星のうち5の評価

Sarah

Sarah, Liam and the team always look after us, have been working with them for many years now and never any issues or if there is a problem it is quickly resolved. cannot praise Sarah Coulson enough goes above and beyond.

2026年9月2日
自発的なレビュー
Lyreco UK & Ireland ロゴ

Lyreco UK & Ireland からの回答

Hi Tina,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Sarah & Liam.

Best regards,
The Lyreco Team

5つ星のうち5の評価

⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Josh Mambo has great customer service, he is very attentive and pleasant to communicate with. He always does his best to attend to our needs and provide the best prices.
We highly recommend Josh Mambo
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

2026年9月2日
自発的なレビュー
Lyreco UK & Ireland ロゴ

Lyreco UK & Ireland からの回答

Hi Kirsty,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Josh Mambo.

Best regards,
The Lyreco Team

5つ星のうち5の評価

Great service as always from Lyreco.

Great service as always from Lyreco.
Fast and reliable service, helpful staff.
My rep Natalie Watkins is great - nothing too much trouble for her.
Used Lyreco for years now and will continue to do so.

2026年9月2日
自発的なレビュー
Lyreco UK & Ireland ロゴ

Lyreco UK & Ireland からの回答

Hi Denise,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Natalie Watkins.

Best regards,
The Lyreco Team

5つ星のうち5の評価

II have been using Lyreco for just over…

II have been using Lyreco for just over a year, with the help and support of Suli Rehman. Lyreco offers a great range of office supplies, with pretty much everything you need.

On the occasions when Lyreco doesn’t stock a particular item, Suli is always happy to help by finding a suitable alternative or sourcing the product elsewhere. His customer service and willingness to go the extra mile have made the whole experience really easy and positive.

I would definitely recommend Lyreco.

2026年9月1日
自発的なレビュー
Lyreco UK & Ireland ロゴ

Lyreco UK & Ireland からの回答

Hi Roan,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Suli Rehman.

Best regards,
The Lyreco Team

5つ星のうち5の評価

Efficient and punctual

Our Account Manager Kerry Garratt has handled every request efficiently and on time. Every order placed has been a next day delivery.

2026年9月1日
自発的なレビュー
Lyreco UK & Ireland ロゴ

Lyreco UK & Ireland からの回答

Hi Martin,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Kerry Garratt.

Best regards,
The Lyreco Team

5つ星のうち1の評価

Applied for a new business account

Applied for a new business account. They emailed to say opened with a credit line, but then asked for upfront payment in full for first order because of what is contained. Pointless waste of time. Especially when all items hugely over priced.

2026年8月25日
自発的なレビュー
Lyreco UK & Ireland ロゴ

Lyreco UK & Ireland からの回答

Good Morning Nicholas,

Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from us.

We've reached out to request additional information so we can investigate this for you.

Best regards,
The Lyreco Team

5つ星のうち5の評価

Lyreco best by far.

Excellent company to deal with, quality products and reasonabe prices with speedy delivery. Very seldom is there an issue with any order placed, however if I need to contact Lyreco our rep Kerry-Anne Garratt is exceptional, she will go above and beyond to resolve any issue and is my first point of contact if looking to order something I cannot source on the website.

2026年8月27日
自発的なレビュー
Lyreco UK & Ireland ロゴ

Lyreco UK & Ireland からの回答

Hi Janet,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Kerry-Anne Garratt.

Best regards,
The Lyreco Team

5つ星のうち5の評価

Excellent customer service

Excellent customer service from Kerry Garratt and always helpful.

2026年8月14日
自発的なレビュー
Lyreco UK & Ireland ロゴ

Lyreco UK & Ireland からの回答

Hi Tim,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Kerry.

Best regards,
The Lyreco Team

5つ星のうち5の評価

Very friendly and knowledgeable member of the team

Very friendly and knowledgeable member of the team Kerry Garratt, any questions or queries always happen to help, support or advise

2026年8月6日
自発的なレビュー
Lyreco UK & Ireland ロゴ

Lyreco UK & Ireland からの回答

Hi David,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Kerry Garratt.

Best regards,
The Lyreco Team

5つ星のうち5の評価

5 star service

We have been using Lyreco for some time now after I approached Kerry Garratt following her departure from a previous company that I had worked with. The main reason for doing so was because her customer service is second to none.

Kerry is always available to help and consistently goes above and beyond. Even while on leave, she has stepped in to assist whenever an issue has arisen. Her communication is outstanding, and she is an excellent ambassador for Lyreco.

She is a real asset to your business.

Kim Middlemas
PA to the Directors & Office Manger
Collingwood Insurance

2026年8月28日
自発的なレビュー
Lyreco UK & Ireland ロゴ

Lyreco UK & Ireland からの回答

Hi Kim,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Kerry Garratt.

Best regards,
The Lyreco Team

5つ星のうち5の評価

Satisfaction

My account manager is Josh Mambo. He always calls me regarding my needs and orders, and he does his job very well. We enjoy working with him.

2026年8月28日
自発的なレビュー
Lyreco UK & Ireland ロゴ

Lyreco UK & Ireland からの回答

Good Afternoon,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Josh Mambo.

Best regards,
The Lyreco Team

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