Every item that I purchased from this company was well built. I am very pleased and would recommend this product to another customer. In the near future, I'm planning to buy more products from Moonlit... ãã£ãšèŠã
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I bought 3 dash cams from Moonlitcat, but they weren't quite the quality I expected. I returned the products, explaining why I was not happy with them. I received a full refund with no hassle. Thank y... ãã£ãšèŠã
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.scam company.avoid.you claimed on your site 90 day money back guarantee if not satisfied.liars.you actually removed the site that said that.i bought an electronic nail clipper.you sent a grinder,not... ãã£ãšèŠã
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I've seen regular adverts advertising ultra violet light matress vacuum. As I have been scammed so many times in the past, I've promised myself to check every too good to be true product before orde... ãã£ãšèŠã
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Conceived by a team of young, passionate, and visionary minds, Moonlitcat is more than just a shopping destination; itâs an experience. Here, innovation and style converge with unparalleled service to transform the mundane act of shopping into a remarkable journey.
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Very comfortable for sitting andâŠ
Very comfortable for sitting and standing up.
2026幎3æ30æ¥
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Moonlitcat ããã®åç
Dear customer,
Thank you so much for taking the time to leave us a 3-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Every item that I purchased from thisâŠ
Every item that I purchased from this company was well built. I am very pleased and would recommend this product to another customer. In the near future, I'm planning to buy more products from Moonlitcat. My experience has been great, by letting me know that my items has been shipped with a tracking number.
2026幎3æ31æ¥
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Moonlitcat ããã®åç
Dear customer,
Thank you so much for taking the time to leave us a 3-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Shipping was very fast and the qualityâŠ
Shipping was very fast and the quality at this point is very nice.
2026幎3æ27æ¥
èªçºçãªã¬ãã¥ãŒ
Moonlitcat ããã®åç
Dear customer,
Thank you so much for taking the time to leave us a 3-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Just ordered an ash vacuum
Just ordered an ash vacuum, it showed up the next day. It works good but I've only used it a few days. So we will see.
2026幎3æ12æ¥
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Moonlitcat ããã®åç
"Dear customer,
Thank you so much for taking the time to leave us a 3-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team"
Fast and good delivery
Fast and good delivery, excellent product and easy to order.Thanks
2026幎3æ7æ¥
èªçºçãªã¬ãã¥ãŒ
Moonlitcat ããã®åç
"Dear customer,
Thank you so much for taking the time to leave us a 3-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team"
Quality Product
Quality Product, Fair Price, Super Fast Shipment, Well Packaged, Easy to use web site, Ability to fast delivery!
2026幎3æ20æ¥
èªçºçãªã¬ãã¥ãŒ
Moonlitcat ããã®åç
"Dear customer,
Thank you so much for taking the time to leave us a 3-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team"
Very smooth from start to finish IâŠ
Very smooth from start to finish I would definitely add Moonlitcat for buying just about anything tools and much much more.
2026幎3æ3æ¥
èªçºçãªã¬ãã¥ãŒ
Moonlitcat ããã®åç
Dear customer,
Thank you so much for taking the time to leave us a 3-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
The product was exactly what we neededâŠ
The product was exactly what we needed and ordered. We were well satisfied.
2026幎3æ21æ¥
èªçºçãªã¬ãã¥ãŒ
Moonlitcat ããã®åç
Dear customer,
Thank you so much for taking the time to leave us a 3-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Extra fast shipping
Extra fast shipping! Fit perfectly and easy installation / instructions!
2026幎3æ2æ¥
èªçºçãªã¬ãã¥ãŒ
Moonlitcat ããã®åç
Dear customer,
Thank you so much for taking the time to leave us a 3-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Always deliver fast
Always deliver fast. Can't beat prices. Quality is also very good!
2026幎3æ4æ¥
èªçºçãªã¬ãã¥ãŒ
Moonlitcat ããã®åç
Dear customer,
Thank you so much for taking the time to leave us a 3-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I bought 3 dash cams from them
I bought 3 dash cams from Moonlitcat, but they weren't quite the quality I expected. I returned the products, explaining why I was not happy with them. I received a full refund with no hassle. Thank you, Moonlitcat team.
2026幎1æ18æ¥
èªçºçãªã¬ãã¥ãŒ
Moonlitcat ããã®åç
Dear customer,
Iâm very sorry to see that your recent experience led to a negative review on Trustpilot. Reading your feedback, I completely understand your frustration.
We have fully processed your refund, and you should see the funds returned to your account within 7 business days. While we know a refund can't undo the inconvenience, we hope it shows that we take full responsibility for ensuring you're not out of pocket for an experience that didn't meet your expectations.
We are already working on improvements to ensure this doesn't happen to our future customers.
Because we have now resolved this matter privately, would you be open to reconsidering your Trustpilot review? If you feel that our handling of the situation was fair, we would be incredibly grateful if you could either update your review or consider removing it.
We respect your decision either way, and we truly appreciate you giving us the chance to make things right.
Thank you for your time and understanding.
Best regards
I ordered the item and it arrived theâŠ
I ordered the item and it arrived the next 5 days, which is completely brilliant. The text that morning advising of the hour of delivery was spot on and much appreciated. The packaging was very good.
2026幎2æ26æ¥
èªçºçãªã¬ãã¥ãŒ
Moonlitcat ããã®åç
"Dear customer,
Thank you so much for taking the time to leave us a 3-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team"
Great Price (considerably cheaper byâŠ
Great Price (considerably cheaper by comparison)... Superfast Service. With regular updates whilst in transit.
2026幎3æ11æ¥
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Overall experience
Overall experience - excellent. I would definitely have no hesitation whatsoever recommending this company to my family and friends.
2026幎2æ23æ¥
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The price was easily the best I couldâŠ
The price was easily the best I could find and the online order system was very straight forward. I am a very satisfied customer and will use Moonlitcat again.
2026幎3æ7æ¥
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The spray product was the size of aâŠ
The spray product was the size of a salt cellar. Half the volume was soaked through the packaging and if Iâd pissed on my car the result would have been better. A pathetic attempt at fraud but you caught me with your swanky advertising video.£15 for 50 ml of spot.
A tramp is a tramp. You probably donât know what soap is.
2026幎3æ11æ¥
èªçºçãªã¬ãã¥ãŒ
Moonlitcat ããã®åç
Hi Stephen, weâre sorry to hear about your experience and appreciate you bringing this to our attention. Your feedback is important to us, and we understand your frustration. We have reported your issue to our customer service team and they will get back to you within 48 hours. Please note that we will contact you via email you left in the order.
Great service and best price on web
Great service and best price on web. Top company.
2026幎2æ28æ¥
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Fell apart after a few days
Fell apart after a few days - typical Chinese cheap product and it does not have usb type c to charge it in newer cars without the old style plug in
2026幎3æ10æ¥
èªçºçãªã¬ãã¥ãŒ
Moonlitcat ããã®åç
Hi Stan, thank you for sharing your feedback with us. We're sorry to hear that the product did not meet your expectations and that you experienced issues with it.
Could you please provide us with your order number or the email address used when placing the order? This will help us locate your order in our system and review the issue properly.
Once we have this information, weâll do our best to assist you and resolve the matter as quickly as possible.
AVOID AT ALL COST!â 2 months and noâŠ
AVOID AT ALL COST!â 2 months and no parcel or update. Do not use as a scam company. I bought an item from unique.com but this is the company itâs under and who took my money
EDIT FOR REPLY TO COMMENT
Iâve sent you my tracking number because that is all I have. Apparently itâs in Manchester but when Iâm asking which courier it is no one can tell me because âwe have many shipping partners around the worldâ
2026幎1æ19æ¥
èªçºçãªã¬ãã¥ãŒ
Moonlitcat ããã®åç
Hi Linda, weâre really sorry to hear about your experience and understand how frustrating it must be to wait this long without receiving your parcel or an update. This is certainly not the experience we want our customers to have.
Please rest assured that we take this matter seriously. We will report your case to our customer service team so they can review the order and investigate what may have happened with the shipment. Please note that we will use the email address you provided when placing your order.
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