M1 レビュー 

196
TrustScore 5段階評価の1.5

1.6

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レビュアーのコメントを見てみましょう

5つ星のうち2の評価

Their customer service process is terrible. It is close to impossible to speak to a human. For a large brokerage with Billions under its management, one would hope it has a responsive customer service... もっと見る

5つ星のうち1の評価

On 6/29/26 I was abruptly locked out of my M1 account and given a new ‘enter code’ screen. After verifying my DOB and last 4 SSN, support pushed for extra documents and later said my account is ‘restr... もっと見る

5つ星のうち1の評価

Complete scam. These thieves have the highest transfer out fees. 100$ to liquidate. They suddenly started charging a 36$ a year fee. Customer service is unfriendly and only interested in large account... もっと見る

5つ星のうち2の評価

- Would be nice to be able to buy any company irregardless of volume trade. - Should give investors more access to buy more OTC and foreign stocks. - Need to allow investors to search stocks and... もっと見る

企業が回答しました

企業情報

  1. 金融機関
  2. キャッシュバック提供業者
  3. 投資会社
  4. ローン代理店
  5. 貯蓄銀行
  6. 株式ブローカー

当該企業による記述

M1: The Finance Super App™. Invest, borrow, and spend on one intuitive platform. Customize your strategies, automate the big picture, and let The Finance Super App®️ take care of the day-to-day—commission-free.


連絡先

1.6

ひどい

TrustScore 5段階評価の1.5

196件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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1.6

すべてのレビュー

(196)

過去12か月のレビュー数: 13

レビューを書く
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5つ星のうち5の評価

Great

I'm not a fan of the new dashboard home screen. Maybe it's nice for the people who use a lot of the different features, but I'd rather it just open up to the investment page. Other than that, I really like the platform, and it's easy to use.

2022年6月2日
自発的なレビュー
M1 ロゴ

M1 からの回答

Hey there, Jackson! Thanks for choosing M1 for your investments. If you decide to use more features, we'd be interested to hear your thoughts. Drop us a line at hello@m1finance.com.

5つ星のうち1の評価

only 2 trading windows even for paid members

Unlike so many other brokers you need to wait untill 9 am and 3 pm to trade and most of the time you end up not getting the best prices during the day . This is most annoying . One good thing is now we can trade ADR but giving more flexibility will help

2022年6月2日
自発的なレビュー
M1 ロゴ

M1 からの回答

Hi there Raj. Our windows are intended for flexibility and simplicity for long-term investors. We're sorry to hear your experience didn't match your expectations. If you'd like to leave more feedback for the team, our inbox is open hello@m1finance.com.

5つ星のうち5の評価

Fully automated investment platform

Fully automated investment platform. M1 is great for diversified portfolio investing for broadly available public securities. The DRIP programs make dividend reinvestments easy according to your pie setup. Transfers are quick, work well across the M1 ecosystem (borrow, credit, checking) which starts to become a fully efficient ecosystem in itself. Highly recommend!

2022年6月2日
自発的なレビュー
5つ星のうち1の評価

One sided APR increase

I feel cheated because the borrow APR has increased but the spend APR remains unchanged for my premium membership.

2022年6月2日
自発的なレビュー
M1 ロゴ

M1 からの回答

Hi there, Snehanshu. We heard you and have raised our Spend APR to 1.3% for M1 Plus members. Thanks for sharing your feedback and helping us become a better app for you.

5つ星のうち5の評価

M1 Is A Hit!

Great service along with great products. The debit card and Owners credit cards are excellent products.

2022年6月2日
自発的なレビュー
M1 ロゴ

M1 からの回答

Hey there, Michael! Thanks for choosing M1—We're glad you love the app. If you have any more feedback, drop us a line at hello@m1finance.com.

5つ星のうち5の評価

Easy to use, quick intelligent.

I think m1 is an easy platform to understand I just wish they had a dividend calendar or notifications for which dividends are coming and when even if it was only part of the subscription. Other than that platform is great for long term investing love the pie setup features and availability of basically everything etf,stocks and things of that nature.

2022年6月2日
自発的なレビュー
5つ星のうち1の評価

I kept emailing support the identity…

I kept emailing support the identity info and they never would tell me a specific reason the info I upload was rejected. They would just send the same message that it was rejected and which forms were correct, when they could've told me that the statement I uploaded couldn't be used, and this would've saved me some time to upload different documents the next time around.

2022年6月2日
自発的なレビュー
M1 ロゴ

M1 からの回答

Hi there, Matthew. We’re sorry to hear you had trouble reaching our Client Success Team. We've shared your feedback with the team. We’re constantly working to improve and would love to learn more at hello@m1finance.com.

5つ星のうち5の評価

M1 is perfect for new investors.

M1 website is extremely easy to navigate and understand. As a new investor into the stock market, it has made the process not only financially rewarding but fascinating and enjoyable.
Couldn't be happier with my M1 experience.

2022年6月2日
自発的なレビュー
5つ星のうち4の評価

Good but could be better

So far really enjoying the experience so far. There are only a few things I would do to improve
Add the ability to pause or lock auto invest / sell on single investments
The ability to set end goals on single investments ie invest till 100 shares of xyz
To be able to see estimated income real time without having to wait for statements portfolio/ single stocks

2022年6月2日
自発的なレビュー
5つ星のうち4の評価

Love M1, still has some growing pains

I have been a customer since 2018. Have loved the value m1 brings to me the consumer. The only complaints are service efficiency and being trade restricted to two time windows (especially for those who use m1 borrow to invest). I emailed a question about margin to service over a week ago and have not gotten a response. I agree with the platform centering around long term wealth creation and preferring to stay away from day trading. However, to those that use m1 borrow to invest (which is encouraged by the company) not having the option to trade freely during the day adds unnecessary danger to customers unable to offload stocks in the case of big market moves like the ones we have been having recently. Huge moves are happening during the day and being so restricted on something that can end up being so ugly is, in my opinion, not a good situation. I would like to see more options for trading as well as more education resources and encouragement on wealth creation long term. Both strengthen the toolset of the customer.

2022年6月2日
自発的なレビュー
5つ星のうち2の評価

NO RESPONSE BY CUSTOMER SERVICE

I WOULD HAVE GIVEN 4 OR 5 STARS WERE IT NOT FOR THE FACT THAT YOU FAILED TO EVEN RESPOND TO MY WRITTEN CONCERNS REGARDING THE ANNOYING AND EXCESSIVE SECURITY EXERCISES YOU FORCE ACCOUNT HOLDERS TO TRAVERSE EACH TIME THEY TRY TO ACCESS THEIR ACCOUNTS.

2022年6月2日
自発的なレビュー
M1 ロゴ

M1 からの回答

Hi there, Peter! We do take security of your accounts very seriously. We're sorry to hear you're having a hard time reaching our Client Success team. Could you please DM us your support ticket number on social media? We’ll check in with them for you.

5つ星のうち2の評価

Amazing potential... has become stale

I've always been a big M1 fan. The pie concept is truly cool and useful. However, I decided to for a few reasons:
1) I pay $125 and I don't really benefit from it.
2) Two trading sessions? Like... seriously?
3) Unable to restructure my pies without blowing up the stock history. For a prototype, OK. For M1, not OK. Why in the World can't I move stocks around pies without messing up the history? That makes no sense.
4) The UI feels "heavy", and with a lack of information at the user's fingertips.

My biggest beef is 1) not being able to buy/sell when I want to 2) not being able to control and organize my portfolio at will.

2022年6月2日
自発的なレビュー
M1 ロゴ

M1 からの回答

Hey there, Tito. Thanks so much for your feedback. We're always taking feedback into account when developing our product further. We've just released a new feature where reorganizing your portfolio is easier than before with moving slices between pies. We welcome more of your feedback and questions at help.m1.com.

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