Macy レビュー 497

All they seem to have the past few years is old women's clothes...... They have nothing cute, nothing trendy, nothing hip. Just ordinary clothes. The only only thing that keeps Macy's in business is the fact that it's so old and owned by money.

Macy's is up to its old trick of promoting it's so called GWP but not having the inventory. In my cart it shows the GWP is available. The GWP was not delivered and when I called the rep told me Macy's had been ran out! It's still being advertised however on the website. I am completely fed up their deceitful practices!

Compré una mochila el 1ro de agosto para que mi nieta la llevara el dia 12 que abren las clases y todavía el dia 10 el rastreo decía que UPS no había recibido el paquete. 0 estrella para el envío por las lágrimas de mi nieta.

Horrific experience with the Management Team at the Naples Florida store. Be aware that if you have a concern they are not equipped to handle it and they should never be involved in any customer service interactions especially with in-person relations. Their behaviour was unconscionable.

Macy's at Eastridge, San Jose, CA.

Sales lady from women's perfume Department Roselyn Reyes was very professional in her job. She was so accommodating, listens very attentively, explains fully the product we are looking for and very respectful.

I used to love shopping at macys. Conditions of the store is horrible. The stairs to go to second floor haven't worked since about two weeks. I went to return an item and there was only one representative assisting customer with a line of people who were also upset for the lack of assistance. Finally I returned the item. Giving them another chance went to try on a dress and the line was also with 10 customers ahead of me, only one dressing facility available. Horrible service. I am never able to use the discount coupons since almost everything is excluded. Macys: I gave you a chance. You lost a customer.

The service sucks. I bought the mattress and they failed the delivery on time. I took a day off to wait for the delivery and they notified me late on the delivery day that they could not locate the box spring. I asked to speak to the manager and Sandra , the lady on chat line told me that they would call me back . I gave them 24 hours but they did not call me. I called them the next day which is Sat and I was waiting more than an hour to talk to the manager. The sale representative kept telling me to wait on the line for too long and seemed to me like no manager dared to talk up me to resolve the problem. She kept passing the prob to the sale representative. I was so angry with the service. Finally the manager went on the phone and apologized me but did not resolve the problem. I canceled my order. I am a loyal customer with Macy. I bought everything from Macy and why did I go to Macy to buy mattress even there are so many good stores
outside can provide me the mattress. I was so disappointed with the service and customer satisfaction is poor. From now on I won’t buy anything from Macy and loosing a loyal customer like me that is the big loss for them since I used to buy everything from Macy . The service is horrible and failed to keep the promise.

Macy’s continues to bill me for item never received and was returned by post office. Closed accounts. This is going on for months charging late fees still never gonna pay that bill. Goodbye.

The third party delivery company that delivered my couch was awful. Two guys decided that it wouldn't fit in the elevator, and if they took it up the stairs, they would need a third person to help. So then we were supposed to wait another 4-5 days. So we told them to put it in the lobby and we would get it up. My husband and I got it into the elevator and into our apartment ourselves.

PLEASE DO NOT BUY ANY GIFT CARDS FOR MACYS FROM ANYWHERE. I HAD A ZERO BALANCE WHEN I WENT TO USE IT. DISPUTING IT TAKES AN ACT OF CONGRESS. IT’S JUST NOT WORTH YOUR TIME OR HASSELL. IT HAS TO BE AN INSIDE JOB. DO BETTER MACYS

People I don’t recommend macys they are thieves pay my bill and they charge me doble please don’t buy nothing there they are corrupted people no good caca they need to be injail el secot fron elsalvador

DO NOT BUY FURNITURE INSURANCE! It is a scam; they make it seem like you will have no issues with your claims and it will be so easy. No, they won't. Your claims will be denied without so much as a phone call to verify your information. DO NOT PAY HUNDREDS AND HUNDREDS FOR INSURANCE; IT IS A SCAM.

I was trying to buy a dress but the dress I wanted didn’t have a tag, so I found the same style dress with a tag (but different size) and the tag said $158. When I went to checkout, the dress I originally wanted they told me it was $290 even though the same dress in a size bigger was $158

Ordered NEXT DAY DELIVERY for FITEEN EXTRA DOLLARS and arrived 3 DAYS LATER when I had already left for my trip. Sure as hell returning to these a**holes but still won’t be able to get those $15 back.

I purchased some perfume from them 3 months ago and it has no scent. Since it is beyond their 30 day return policy, they refuse to help in any way. Very disappointed.

I bought a gift card for my wife a year and when we went in to spend it it showed no balance. The clerk that tried to help us said that they had been having problems with clerks stealing the numbers when they sold gift cards and then using them. We have contact Macys over a dozen times to get our money back and all we ever get is we will get back in touch with you Macys is run by thieves and liars.

I placed an order for 5 watches as gifts for my baseball graduating seniors. It shipped in two separate shipments, one box, with "2" watches in it was empty when it was delivered. I called Macys customer service line, explained everything and was told no problem. i even suggested that it looked like the box was tampered with (different tape and was kind of beat up) still, no problem. They then decide 3 days later to deny the claim. I call back, was told again, no problem, we will put the claim through, then, again, denied. NO ONE speaks or understands English well enough to help, nor are they understanding the problem. Now I have to not only find 2 matching watches, I also have to spend my time trying to charge back through my credit card company. This was absolutely absurd for an experience.

Ordered 3 dressy dresses online. The first one reeked of perfume. I’m allergic to most fragrances, and I nearly passed out when I tried it on. The second one was missing half of a hook-and-eye closure at the neck, with the 2” thread that secured it sticking out of the fabric. The third dress, missing the tag that lets you return the dress, has a 4” greasy stain on the back of the bodice.

Why is Macy’s sending me their rejects?? WTH?

I otherwise love the dress, so I’m going to work on getting the stain out of this hand-wash-only dress. $100 for a stained dress!! I bought it for a nephew’s wedding coming up faster and faster, and I don’t have time to do this little buy-return-buy-return dance anymore. I’ll never order from them online again, and I’ll sure tell others about my experience.

Macy’s has gone downhill and is now charging $35% APR. I waited in hold for OVER 30 minutes yesterday to call customer service. They never picked up. I called back today and turns out there are no humans answering the phones. I cancelled my account through pushing buttons and listening to a robot. This has me remembering my last trip to shop at Macy’s. The sales lady was brazen and relentless about me opening a Macy’s account. I said that I didn’t want one, but she wouldn’t let it go. She kept bringing it up and trying to tell me that I had to do it. It really was awful. I will never go back, which sadly doesn’t leave many shopping options. Macy’s, please make a nicer, kinder experience for your shoppers. Don’t scare us away and treat us like $$ signs.

I have tried being gracious because I used to love shopping Macy's. The quality of brands, condition of stores, and staffing have seriously gone downhill over the years. I get coupons as a cardholder and literally have NEVER had one work on any purchase. There are restrictions that cover apparently nearly everything. This makes me sad because it used to be a fine chain of stores and some of the ones still open are nice, but many are like a discount store. I'm afraid those days are long gone.