Our first glass table top came with a small scratch on it. The company sent a replacement straight away without hesitation. Extremely good customer service.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent quality, great price and service! I ordered five made-to-measure toughened glass shelves and I'm very happy with my purchase. The quality is excellent, with beautifully polished edges, an... もっと見る
Quick initial delivery of goods. However, after the company were badly let down by their delivery company, for some additional items, they were amazing in getting it resolved. I would definitely recom... もっと見る
Really pleased with service. Order arrived within 10 days. Driver extremely helpful. Mirrors look great. I did somehow manage to chip the corner when gluing to wall even though I was being super car... もっと見る
企業情報
当該企業による記述
At Made2Measure, we’re a friendly family-run business with over 30 years of experience providing high-quality, made-to-measure mirrors and toughened glass across the UK. We’re passionate about helping our customers find the perfect glass solution—whether it’s for the home, a gym, an office, or a completely bespoke project. We specialise in cut-to-size mirrors, gym mirrors, framed mirrors, and beautiful antique and tinted mirror glass. Our team also creates toughened glass for balustrades, stairs, ponds, showers, table tops, furniture tops, and kitchen splashbacks, all custom-crafted to fit your exact measurements. Every piece we produce is made with care, precision, and a commitment to long-lasting quality. Being a family business means we truly value personal service. We’re always here to offer friendly advice, help with measuring, and guide you through the best options for your project. No job is too big or too small—we love bringing your ideas to life. Our goal is simple: to provide reliable service, competitive prices, and beautifully finished glass products you’ll love for years. With thousands of projects completed nationwide, Made2Measure is a name you can trust for all your mirror and toughened glass needs.
Certified Safety & Quality: Mirrors, Toughened Glass and Glass Balustrades Built to European Standards
Fully tested products designed to meet — and exceed — all relevant UK and EU regulations.
We provide only premium mirrors, toughened and toughened laminated glass and glass balustrades that have been fully tested and certified. Our mirrors comply with EN 1036-1/2 for clarity, durability, and corrosion resistance. Our balustrade systems meet BS 6180 and relevant EU safety standards, ensuring strong, reliable protection in any setting.
Whether it’s a mirror for your home or a structural balustrade for a commercial space, you can count on our products for long-lasting performance and complete compliance.
連絡先
Waterloo Road, LN12 1LE, Mablethorpe, 英国
- 01507 472600
- sales@made2measure.co.uk
- made2measure.co.uk
4.7
優良
881件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very fast and easy to deal with and the…
Very fast and easy to deal with and the product is really nice.
2026年6月26日
自発的なレビュー
Service when you need it
I have had 2 v. large mirrors over recent weeks. The 2nd was scratched on delivery. They replaced without hesitation. Thats the real test, service when you need it.
2026年6月17日
Beautiful piece of glass provided as…
Beautiful piece of glass provided as worktops for a dressing table and chrst of draws makes the bedroom look very sophisticated. Very pleased with the outcome item exactly as described and provided no hesitation recommending this company and will probably use them again for other jobs.
2026年2月24日
Easy to order, delivery a nightmare
On 27th May I ordered a backlit mirror measuring 3m x 2m, so 2 pieces of glass, 3 pieces of MDF backboard and some LED lights. Delivery would be 8th June between 1430 and 1630. The delivery guy arrived about 1730 with the glass (no protective material supplied), without the backboards, he said it wasn't on the picking list. He also said the lights would come separately which was the first I had heard of it and told me to speak to the office.
I emailed the office in the morning and was told the lights would arrive on Wednesday and the boards on Thursday. I said that's great as the fitters were coming back after not being able to fit due to non-delivery
On Thursday 2 boards arrived rather than 3. Still no lights and agreed to wait until Monday to receive the 3rd board. I was then told the lights had been signed for by N.EDA (No Idea?) I was given the tracking number as proof which showed it had been signed for by a shop miles from here.The 3rd board eventually arrive on the Wednesday and the lights on Thursday, a full 10 days of chasing and time wasting. Thanks to Natasha for eventually sorting it out but the whole process is a nightmare and they seem completely out of control of their ordering and delivery process.
2026年6月18日
Made2Measure からの回答
Thank you for taking the time to leave your feedback, and we're genuinely sorry for the experience you had.
On this occasion, a number of separate issues unfortunately coincided. Part of your order was omitted from the picking process, the LED lighting was dispatched separately and then misdelivered by the courier, and one of the MDF backing boards was also missing from the original delivery. We completely understand how frustrating this was, particularly as it disrupted your installation schedule and required you to spend time chasing updates.
Whilst these were isolated fulfilment issues rather than problems with the mirror itself, that doesn't lessen the inconvenience caused, and we appreciate your patience throughout. We'd also like to thank you for recognising Natasha's efforts in helping to bring everything to a successful conclusion.
We have reviewed what happened internally with both our warehouse and our delivery processes to reduce the likelihood of a similar situation occurring again. We know we fell short of the standard we aim to provide on this order, and we're sorry for the inconvenience and frustration caused.
Thank you again for your honest feedback.
Nie polecam wysyłano mi lustro…
Nie polecam wysyłano mi lustro kilkukrotnie za każdym razem lustro było zepsute , 3 delivered , co za firma która nie potrafi zabezpieczyć lustra ? Ponad 1,5 miesiąca czekania !!! Nie polecam
2026年6月17日
Made2Measure からの回答
We're genuinely sorry that this was your experience and completely understand how frustrating it must have been to wait so long without receiving your mirror.
Unfortunately, on this occasion we had to use a third-party specialist courier to deliver to Scotland. The courier requested that we supply the mirror unwrapped so it could be transported on the bespoke racking fitted inside their vehicles, which is standard operating procedure for large glass products. Despite this, the mirror was unfortunately damaged on each delivery attempt.
The vast majority of our mirrors are delivered successfully by our own trained drivers using our own specially equipped vehicles, and we rarely encounter these issues. When it became clear that the courier was unable to complete the delivery successfully, processed a full refund, and also offered to deliver the mirror ourselves to guarantee a successful delivery. We completely understand and respect your decision to decline after such a disappointing experience.
We're very sorry we couldn't provide the level of service we always strive to achieve and appreciate your feedback, as it helps us review how we handle deliveries to areas outside our own delivery network.
Good price and good product
Good price and good product. Well manufactured and kept well informed of delivery.
2026年6月1日
自発的なレビュー
Poor e-mail communication & item delivered in the wrong size
I initially ordered a sample of a black tinted mirror that never arrived. I chased twice & didn't even get a response to my second chase!
The 1500mm x 1500mm mirror I ordered arrived & it was 1497mm x 1497mm & apparently it is in the 'small print' that Made2Measure are allowed to deliver an item the wrong size (within a certain 'tolerance') as long as they only get the item wrong by a few millimetres 🤷♂️
I'd had a frame made to fit a 1500mm2 square mirror so it had a gap. We tried a line of silicon but it looked rubbish so I just scrapped the mirror
A VERY DISAPPOINTING EXPERIENCE so please be aware that you are not guaranteed to get the size you order 🤷♂️
2026年6月22日
自発的なレビュー
Made2Measure からの回答
Thank you for taking the time to leave your feedback. We're genuinely sorry that this order left you disappointed, particularly as you've been a valued returning customer over a number of previous orders.
Up until this point, we've always been pleased to work with you and have regularly gone above and beyond to help. On previous orders we've expedited production to fit within our standard lead times where possible and have helped avoid additional delivery costs whenever we could. We always try to do everything we reasonably can for our customers, which is why we're particularly disappointed that this experience didn't meet your expectations.
Regarding the sample, our records show it was dispatched promptly and tracking details were provided. Unfortunately, the courier was unable to complete the delivery because a signature was required and the delivery attempt was unsuccessful. We do apologise that this wasn't resolved more smoothly.
With regard to the mirror dimensions, we completely understand why this was frustrating given you had already had a frame manufactured. However, the mirror measured 1497mm × 1497mm, which falls within the accepted manufacturing tolerance of -3mm / +1mm used throughout the glass and mirror industry. While we appreciate this didn't work for your particular application, the product was manufactured within specification rather than being incorrectly made.
We do take on board your comments about how clearly these tolerances are communicated. We will review how this information is presented to make it even more visible, helping customers who are manufacturing frames or fitting mirrors into very tight openings understand the importance of allowing for manufacturing tolerances before fabrication.
We're sorry that, despite our previous efforts to help with your orders, we weren't able to reach a satisfactory outcome on this occasion. We genuinely value your custom and hope this single experience won't overshadow the many successful orders we've supplied for you previously.
This company does exactly whats asked
This company does exactly whats asked, with no fuss or bother, delivery is excellent. Their advice is always spot on. The prices are very reasonable for a brilliant overall service. They will always be my 1st choice for glass.
2026年6月29日
自発的なレビュー
A good choice of products
A good choice of products. Plenty of advice on what thickness of glass to use. Good communication and a quick turn around. Their delivery driver went above and beyond in delivering the glass safely. Highly recommended by me.
2026年6月25日
自発的なレビュー
From start to finish flawless
From start to finish, and installation, flawless. Initial ordering couldn’t be easier, get on web site, submit order, job in hand, and process on the move. Totally kept informed at different stages of production, and delivery arrangements. Delivery on time, and competently cared for every step of the way.
2026年5月1日
自発的なレビュー
Delivered all the glass I ordered on…
Delivered all the glass I ordered on time and to budget
Quality control had been effective in spotting 3 pieces that were not up to standard and these had been replaced whilst still delivering on time
2026年6月3日
自発的なレビュー
Made2Measure are excellent
Made2Measure offer good quality products at excellent prices. Delivery as before, on time and very efficient 10/10
2026年6月8日
自発的なレビュー
Glass shelves
I got exactly what I ordered and the sheles look great. The delivery man was very cordial.
2026年5月25日
Friendly people and great service
Friendly people and great service, very knowledgeable
2026年5月1日
自発的なレビュー
Fantastic
Fantastic. An all too rare experience in this day & age sadly. Excellent communications throughout; easy to deal with and sensible prompt responses to any queries. And great value for money. What more could one ask for? Congratulations, and may the company thrive!
2026年6月16日
自発的なレビュー
High quality product, customer care and back iup
Mirrors are better than I’d imagined.
Really good communication.
Excellent attention to detail when I needed guidance regarding a complicated shape.
First class customer care and swift resolution of an issue.
Would absolutely use them again
2026年5月15日
自発的なレビュー
Great price and quality the only…
Great price and quality the only negative was the mirrors were un packaged so made storage while we waited for the fitter worrying. Otherwise great
2026年5月15日
自発的なレビュー
Excellent service can’t fault them
Excellent service can’t fault them
Prompt, reasonably priced very happy
2026年5月22日
自発的なレビュー
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。