Made in Market レビュー 906

TrustScore 5段階評価の4

4.2

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レビュアーのコメントを見てみましょう

5つ星のうち3の評価

de tentativas frustradas de retirar através da ups a minha encomenda des do dia 02/04 a 15/04 pois eles perderam a minha encomenda entre eles hoje fui notificada que eu poderia retirar a encomenda e... もっと見る

5つ星のうち5の評価

Aquí consigo produtos "de outros mundos" a preço aceitável. Precisava para um presente um icónico produto de uma Ilha Atlántica, e só achei esta web que pudesse mo enviar pra onde resido -tecnicame... もっと見る

企業が回答しました

5つ星のうち5の評価

Ordered twice and was always delivered quickly and safely, great source for groceries you cannot get anywhere else! :) Tgey are now my #1source for pao de queijo baking mixtures!

5つ星のうち5の評価

Atendimento e experiência impecáveis do início ao fim. Antes de efetuarmos a compra, tivemos algumas dúvidas e fomos atendidas com muita atenção, profissionalismo e rapidez, o que nos deixou basta... もっと見る

企業が回答しました

企業情報

  1. グルメ食料雑貨店
  2. デリカテッセン
  3. 輸出入会社
  4. 輸入業者
  5. オンライン食品注文サービス
  6. オンライン市場

当該企業による記述

Welcome to Made in Market, where every bite tells a story of faraway lands and rich traditions. For over 25 years, starting in Munich and expanding to Lisbon, we've been the go-to online destination for the finest imported foods, groceries, and beverages from Brazil, Portugal, Germany, and beyond. At Made in Market, we are passionate about bridging cultures through the universal language of food. Our mission is to reconnect you with the comforting tastes of home and ignite your culinary curiosity with new, adventurous flavors. Our extensive catalogue, featuring over 4,500 specialties, is not just a collection of products; it's a carefully curated mosaic of authentic, high-quality ingredients from around the world, and now also include unique African delights. Made in Market stands out for its commitment to quality and authenticity. Each item is meticulously selected to ensure it brings genuine flavors to your table, turning every meal into a nostalgic journey or a new discovery. We understand the importance of connecting people to the tastes that remind them of home or inspire them to explore new culinary horizons. Pioneering in innovation, our business boasts an automated B2B and DTC supply chain, efficiently serving over 40 European countries. This logistical prowess ensures that every delectable item is delivered fresh and fast, straight to your doorstep. At Made in Market, we believe in more than just selling products. We are creating a community where every meal is a celebration of diverse cultures and shared experiences. Whether you're an immigrant longing for familiar tastes, a globetrotter craving that unforgettable dish from your travels, or a culinary enthusiast eager to explore the rich and diverse offerings of the world, Made in Market is here for you. Join us on this gastronomic journey, and let Made in Market bring the world's most exceptional flavors right to your table. With us, every product has a story, and every flavor is an adventure waiting to be savored.

Flavors Without Borders: Our Commitment to Delivering Unmatched Quality and Cultural Connections

当該企業による記述

🌐 Explore the World of Authentic Flavors
Welcome to Made in Market®, your ultimate online destination for the finest imported food, grocery, and beverage products from Brazil, Portugal, Germany, and beyond. 🛒
🍽️ Diverse Delights Await You
Immerse yourself in a carefully curated selection of authentic flavors that transcend borders. Our diverse and delicious range is designed to transport your palate, bringing the comforts of home or reviving cherished memories from your travels.
🌍 Connecting Through Culinary Experiences
We understand the power of connecting people through the flavors that evoke memories or spark a curiosity for culinary adventures. Whether you're an immigrant seeking familiar tastes, a globetrotter reminiscing about unforgettable dishes, or a culinary enthusiast exploring the world's rich offerings – we are your culinary companion.
🛍️ Exceptional Shopping Experience
Our mission is to provide an unparalleled shopping experience that bridges cultures, delights the senses, and delivers the most exceptional flavors from around the world directly to your doorstep.
🏢 Rooted in Tradition, Expanding Horizons
Born in Munich, Germany, and proudly serving the local Luso-Brazilian community for over 25 years, we've recently expanded operations to Lisbon, Portugal, opening up new economic possibilities. Our automated B2B and DTC supply chain now serves 40+ European countries, offering over 2500 specialty products from Portugal, Brazil, Spain, Germany, and recently, African delights.
🌟 Discover, Experience, Enjoy – Where Global Flavors Unite!
For more information, visit www.madeinmarket.eu

Did you find it cheaper? We match the price!

🌟 Unleash the Power of Savings! 🌟

🌟 Unleash the Power of Savings! 🌟
At Made in Market, we're all about hooking you up with the sickest deals! 🚀 That's why we're throwing down a price match guarantee on all our products. Score a find elsewhere with a lower price tag? We got your back - we'll match that price or drop the cash back in your pocket! 💸 So, if you spot a hotter deal, hit us up! We're ready to drop the mic on those prices 🔥✨ Peep the rules for our price match game: https://www.madeinmarket.eu/pages/price-guarantee

連絡先

4.2

ほぼ満足

TrustScore 5段階評価の4

906件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 95%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

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5つ星のうち1の評価

Eu comprei produtos na loja Made in…

Eu comprei produtos na loja Made in Market, de Portugal, pois na página havia a opção de selecionar o país Inglaterra, o que indicava que eles enviavam para cá. Gastei mais de 100 libras, mas o produto não foi entregue, apesar da promessa. A encomenda foi perdida devido a um problema na alfândega, e eles se recusaram a retornar o produto ou pagar o reenvio para Portugal. Além disso, eles me responsabilizaram pelo problema, como se eu tivesse que saber de questões de importação, sendo apenas uma cliente final que fez uma compra online. Agora, não só não recebi o produto, como também não obtive reembolso. Estou extremamente decepcionada, fiquei sem o produto e sem o meu dinheiro. Não recomendo a ninguém.
I purchased products from the website Made in Market, based in Portugal, because their site allowed me to select the country as the UK, which indicated they shipped here. I spent over £100, but unfortunately, the product was never delivered, despite the promise. The order was lost due to a customs issue, and they refused to return the item or pay for the shipping back to Portugal. Moreover, they blamed me, saying I should have known about import issues, as if I were supposed to understand this being just a final customer making an online purchase. Now, not only have I not received the product, but I also haven’t been given any refund. I am extremely disappointed, left without the product and without my money. I do not recommend this to anyone.

2026年4月1日
自発的なレビュー
Made in Market ロゴ

Made in Market からの回答

Hi Maria,

We’re genuinely sorry to hear about your experience and understand how frustrating this situation must have been.

However, for transparency towards other customers, we would like to clarify what happened with this order.

Your parcel was successfully shipped and arrived in the United Kingdom, where it was held by customs awaiting additional documentation from the recipient. According to the official updates from UPS, several contact attempts were made directly to you requesting the necessary information to complete customs clearance.

In parallel, our team also reached out multiple times to assist you, but unfortunately, we did not receive any response during this period.

After approximately 10–12 days without the required documentation, the shipment was considered abandoned by customs authorities and automatically returned to Portugal. At this stage, the process is entirely managed by customs and cannot be reversed or influenced by the sender.

As clearly stated on our website, all shipments to the UK are subject to customs procedures, and the import process (including providing documentation when requested) is the responsibility of the recipient, regardless of being a final consumer.

We fully understand that import procedures can be unfamiliar, especially post-Brexit, and we always aim to support our customers throughout. Unfortunately, without the required response during the clearance window, delivery cannot be completed.

We regret that this led to your dissatisfaction, but it is important to clarify that the order was not lost, nor was this due to a failure in our service.

Should you wish to order again, we would be happy to guide you to ensure a smooth delivery experience.

Made in Market Team

5つ星のうち1の評価

Muito lento

A entrega demora muito tempo.

2026年4月2日
Made in Market ロゴ

Made in Market からの回答

Olá 😊

Lamentamos sinceramente a sua experiência com a encomenda #16603.

Neste caso específico, houve de facto uma falha por parte do fornecedor, que foi sucessivamente adiando a entrega. Acompanhámos o seu pedido de perto e fomos sendo informados desses atrasos, mas infelizmente não conseguimos acelerar o processo como gostaríamos.

Pedimos desculpa por todo o incómodo causado. Ainda assim, queremos reforçar que já lhe apresentámos uma compensação como forma de demonstrar o nosso compromisso consigo, e ficámos um pouco surpreendidos com a avaliação negativa, pois estamos genuinamente empenhados em encontrar sempre uma solução justa e satisfatória para os nossos clientes.

De qualquer forma, a sua satisfação continua a ser muito importante para nós. Vamos entrar em contacto direto consigo para tentar resolver esta situação da melhor forma possível e garantir que fica com uma experiência mais positiva connosco.

Se tiver um momento, também gostaríamos muito de ouvir novamente a sua opinião após esta resolução através do link da Trustpilot que recebeu — isso ajuda-nos bastante a melhorar e, como agradecimento, oferecemos um pequeno presente pelo seu tempo 🙏

Estamos aqui para ajudar em tudo o que precisar!

5つ星のうち3の評価

de tentativas frustradas de retirar…

de tentativas frustradas de retirar através da ups a minha encomenda des do dia 02/04 a 15/04 pois eles perderam a minha encomenda entre eles hoje fui notificada que eu poderia retirar a encomenda e a caixa estava avariada e fedia assim como tinha um produto aberto que melou todas as outras coisas 1 produto em falta 1 produtos vencido para completar.

2026年3月30日
5つ星のうち5の評価

Super happy

Ordered twice and was always delivered quickly and safely, great source for groceries you cannot get anywhere else! :)
Tgey are now my #1source for pao de queijo baking mixtures!

2026年3月31日
5つ星のうち4の評価

The products were overall good

The products were overall good, some with very short expiration dates. The frozen goods were great. Very fast delivery. The communication could be better(They don’t answer over WhatsApp at all, and the communication was a bit frustrating for me).

2026年3月23日
5つ星のうち5の評価

Tudo veio conforme o esperado :)

Tudo veio conforme o esperado :)

Goiabada cremosa (pra fazer bolo de rolo) e meu mucilon de milho 🌽 delicioso gostinho de infância
Produtos bem embalado principalmente o vidro, e chegou dentro do prazo!

2026年3月19日
5つ星のうち5の評価

I enjoyed the experience and will keep…

I enjoyed the experience and will keep in mind for future purchases. Some products weren't available, which I completely understand, and it's nice that I was refunded quickly and even compensated with a few other snacks! Thank you!

2026年3月9日
Made in Market ロゴ

Made in Market からの回答

Thank you so much for your kind feedback, Eetu! 😊

We’re delighted to hear you enjoyed the experience — and what a fantastic Brazilian selection you picked, from farofa to Paçoquita and all those sweet coconut treats heading to Finland! 🇧🇷✨

We really appreciate your understanding regarding the unavailable items. We’re glad the refund was quick and that the extra snacks — along with the small thank-you gift we sent via email — helped make the experience even sweeter. 🎁

Enjoy your goodies, and we’ll be very happy to pack another Brazilian flavor box for you anytime.
Warm greetings from the Made in Market team! 🛒💛

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