Magicman Holdings Ltd レビュヌ 

909
•
TrustScore 5段階評䟡の4

4.0

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5぀星のうち5の評䟡

We had a chipped quartz worktop repaired yesterday by Magicman Leeds. It is a very professional repair by a lovely young man who was very polite and efficient. You cannot see where it was repaired. Ve... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Matthew was amazing, very friendly. He did an amazing job fixing the burn on my kitchen worktop. You can hardly tell it was there. 100% recommend. Booking was easy, got a quote in seconds.

5぀星のうち1の評䟡

booked job 2 months and paid in advance. both times the appointment got cancelled citing "sickness" to the person and wanting to reschedule. each reschedule is 4 weeks hence and completely unaccept... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We have just had our floors and worktop repaired by Christophe and he was absolutely amazing. So careful and a wonderful attention to detail, bringing everything back to look like new. He arrived on t... もっず芋る

䌁業情報

  1. 修理サヌビス

圓該䌁業による蚘述

Magicman aims to repair, restore and extend the lifespan of damaged items that would otherwise go to the landfill, saving time and money for the customer and helping to protect the environment. We repair hard surfaces such as worktops, flooring, doors, window frames, tiles, baths, shower trays, basins and sanitaryware. With over 30 years’ experience, the management at Magicman have built an enviable and unsurpassed reputation for excellence. Magicman is the MOST accredited hard surface repair, restoration, and refurbishment contractor in the United Kingdom today. Our award-winning reputation at home and overseas for high-quality workmanship and project delivery cements our position as the Global market leader. Spanning multiple industries, Magicman provides onsite repair and restoration services to all hard surfaces internal or external, including wood, laminates, composites, acrylic, fibreglass, powder coated aluminium, glass, ceramic tile, vitreous china and so much more. From the mundane to the bizarre, nothing can surprise us! Magicman services are available in the UK and worldwide.


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4.0

ほが満足

TrustScore 5段階評䟡の4

909件のレビュヌ

5぀星
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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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4.0

すべおのレビュヌ

(909)

過去12か月のレビュヌ数: 47ä»¶

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5぀星のうち5の評䟡

Attended site at the time and date when


Attended site at the time and date when you said you would be there. Unless in one instance your operative was absent from work in which case we were notified of this and the date and time was re-arranged.

2025幎1月10日
Magicman Holdings Ltd ロゎ

Magicman Holdings Ltd からの回答

Thank you for your feedback! We strive to provide reliable and professional service, and we’re glad to hear that our team kept you informed and promptly rearranged the appointment when needed. Your understanding is much appreciated, and we’re pleased everything was completed as expected.

If you ever need us again, we’re here to help.

Best regards,
The Magicman Team

5぀星のうち1の評䟡

Absolutely terrible

Absolutely terrible! Assured a repair would be an unnoticeable repair on a window frame. Two attempts later it’s now yellow on a white frame. Expert technician came to examine works and said they would have another go using other paint. But would not achieve a match after all the assurances. Then heard nothing further from him. Now having to replace the whole frame as the repair looks ridiculous and wasted so much time. I would not use this company!

2025幎1月17日
Magicman Holdings Ltd ロゎ

Magicman Holdings Ltd からの回答

Good Afternoon Jane,

Thank you for your review. We are sorry you feel this way in regards to the repair. We always follow the NHBC Guidelines, and our technicians noted you were inspecting all repairs with a torch light.

Thanks
Magicman

5぀星のうち1の評䟡

You didnt do anything

You didnt do anything

2025幎1月27日
Magicman Holdings Ltd ロゎ

Magicman Holdings Ltd からの回答

Good Afternoon,

Thank you for your review. We were appointed on your home insurance claim but were not able to offer a repair.

Thanks
Magicman

5぀星のうち5の評䟡

Polite

Polite, efficient and a really good job.

2025幎1月16日
Magicman Holdings Ltd ロゎ

Magicman Holdings Ltd からの回答

Thank you for your kind words! We’re delighted that our team provided a polite and efficient service and that you’re happy with the results. If you ever need us again, we’d be glad to help.

Best regards,
The Magicman Team

5぀星のうち5の評䟡

Very professional & friendly .

2025幎1月27日
Magicman Holdings Ltd ロゎ

Magicman Holdings Ltd からの回答

Thank you for your feedback! We’re glad to hear you found our team professional and friendly. If you ever need our services again, we’d be happy to help.

Best regards,
The Magicman Team

5぀星のうち5の評䟡

hassle free and excellent job

hassle free and excellent job

2024幎12月16日
Magicman Holdings Ltd ロゎ

Magicman Holdings Ltd からの回答

Thank you for your feedback! We’re glad to hear that the process was hassle-free and that you’re pleased with the results. If you ever need us again, we’d be happy to help.

Best regards,
The Magicman Team

5぀星のうち5の評䟡

I was amazed at the finished result

I was amazed at the finished result.
The chip in my enamel bath tub was completely repaired.
I would thoroughly recommend this company. The whole process from sending pictures of the damage to the guy that did magic was easy.
I’m definitely saving their details.

2025幎1月15日
Magicman Holdings Ltd ロゎ

Magicman Holdings Ltd からの回答

Thank you for your amazing feedback! We’re so pleased to hear that you were impressed with the repair and that the process was smooth from start to finish. Our team takes great pride in restoring surfaces, and it’s fantastic to know you’d recommend us.

If you ever need us again, we’ll be happy to help!

Best regards,
The Magicman Team

5぀星のうち1の評䟡

Awful

Unfortunately our experience was awful and is still ongoing. One of MM engineers came into our home and ruined the furniture he was meant to be fixing - literally two small scuffs have turned into having to have the whole of the top of the piece redone. He got spray every where and we are still awaiting a solution.

2025幎1月6日
Magicman Holdings Ltd ロゎ

Magicman Holdings Ltd からの回答

Good Afternoon,

Thank you for your review, this is an ongoing case and we are doing everything we can to resolve this.

Thanks
Magicman

5぀星のうち2の評䟡

Awful experience

He came to repair some scratches on dining table, I didnt realise they did this by sanding out scratches. He turned up with one dust sheet and no vacuum, the mess he left us with took hours to clean up, we had only just had everything new after house fire it was all covered in this really fine dust, it was in joins of floor, took hours to clean the room. What a disgrace turning up not prepared to protect my property knowing what he was going to do. Shame on you magic man.

2025幎1月10日
Magicman Holdings Ltd ロゎ

Magicman Holdings Ltd からの回答

Good Afternoon,

Thank you for your review. We apologise you feel this way and we will look into this internally.

Thanks
Magicman

5぀星のうち5の評䟡

We have used this company many times


We have used this company many times and although they are not cheap, they supply a tremendous service.

2024幎12月18日
Magicman Holdings Ltd ロゎ

Magicman Holdings Ltd からの回答

Thank you for your continued trust in our services! We truly appreciate your loyalty and are glad to hear that you value the quality of our work. We strive to deliver the best possible results, and your feedback means a lot to us.

If you ever need us again, we’ll be happy to help.

Best regards,
The Magicman Team

5぀星のうち5の評䟡

Quick turnaround

Quick turnaround, from quotation to arranging labour to site. Works completed quickly and to a high standard.

2025幎1月13日
Magicman Holdings Ltd ロゎ

Magicman Holdings Ltd からの回答

Thank you for your feedback! We’re glad you were pleased with the quick turnaround and high standard of work. Our team takes pride in delivering efficient and quality service. If you ever need us again, we’d be happy to help.

Best regards,
The Magicman Team

5぀星のうち5の評䟡

Fantastic service

Fantastic service

2025幎2月5日
Magicman Holdings Ltd ロゎ

Magicman Holdings Ltd からの回答

Thank you for your kind words! We’re delighted you had a fantastic experience with our service. If you ever need us again, we’d be happy to help.

Best regards,
The Magicman Team

5぀星のうち5の評䟡

Top quality

Super impressed with the quality of work and the care given.

2025幎1月15日
Magicman Holdings Ltd ロゎ

Magicman Holdings Ltd からの回答

Thank you for your excellent feedback! We’re delighted to hear that you were impressed with the quality of our work and the care we put into it. If you ever need our services again, we’d be happy to help.

Best regards,
The Magicman Team

5぀星のうち5の評䟡

Nice friendly & prompt & knew what he


Nice friendly & prompt & knew what he was doing

2025幎2月5日
Magicman Holdings Ltd ロゎ

Magicman Holdings Ltd からの回答

Thank you for your feedback! We’re glad our technician was friendly, prompt, and knowledgeable. We always strive to provide a professional and efficient service. If you ever need us again, we’d be happy to help.

Best regards,
The Magicman Team

5぀星のうち5の評䟡

Excellent service.

Excellent service.
1st class job.
Table looked as new

2025幎1月6日
Magicman Holdings Ltd ロゎ

Magicman Holdings Ltd からの回答

Thank you for your kind words! We’re thrilled that you received excellent service and your table looks as good as new. If you ever need us again, we’d be happy to help.

Best regards,
The Magicman Team

5぀星のうち5の評䟡

Super communication

Easy and quick communication. Best quote compared to the other companies I contacted. Very thorough technician and a spotless fix of a £2 coin sized crack in our bath.

2025幎1月23日
自発的なレビュヌ
Magicman Holdings Ltd ロゎ

Magicman Holdings Ltd からの回答

Thank you for your kind words! We’re delighted that our communication was smooth and that you found our quote competitive. Our technicians take great pride in delivering thorough, high-quality repairs, so it’s fantastic to know you’re happy with the results. If you ever need anything, don’t hesitate to reach out.

Best regards,
The Magicman Team

5぀星のうち5の評䟡

A Huge Big Thank You to Team Magicman

A Huge Big Thank You to Team Magicman

Jamie Brennan, your technician was absolutely brilliant. He let me know when he expected to arrive and was within minutes of the estimate. Jamie was engaging, interactive and fun.

Most of all the work he carried out both via Symphony and for us directly was and is absolutely superb

Great to find a business these days run with such great care and attention to detail so Well Done

2025幎1月22日
自発的なレビュヌ
Magicman Holdings Ltd ロゎ

Magicman Holdings Ltd からの回答

A huge thank you for your fantastic feedback! We’re so pleased to hear that Jamie provided such a brilliant experience, from clear communication to delivering superb results. We take great pride in our work, and it’s wonderful to know you appreciate our attention to detail. Your kind words mean a lot to the whole team, and we’ll surely pass your compliments on to Jamie.

If you ever need us again, we’ll be happy to help!

Best regards,
The Magicman Team

5぀星のうち5の評䟡

I recently had a new boiler fitted and


I recently had a new boiler fitted and the engineer caused some damage to my kitchen work surfaces. Accidents happen so he took pictures and sent them to his office. They sent out an engineer from Magicman and within a couple of hours he made the worktop look like the damage had never happened! Absolutely amazing and Luke was a great lad to chat too as well. I would definitely recommend this company as I didn’t think this type of repair was possible!

2025幎1月29日
自発的なレビュヌ
Magicman Holdings Ltd ロゎ

Magicman Holdings Ltd からの回答

Thank you for sharing your experience! We understand that accidents happen, and we’re so pleased we could restore your worktop to its original condition. It’s great to hear that Luke provided excellent service and made the process a positive one. We’ll be sure to pass on your kind words to him!

If you ever need us again, we’d be happy to help.

Best regards,
The Magicman Team

5぀星のうち5の評䟡

Reliable and great workmanship

Jack was very friendly, professional and arrived on time. He worked neatly and left my kitchen cupboard door looking brand new again! Thank you.

2025幎1月30日
自発的なレビュヌ
Magicman Holdings Ltd ロゎ

Magicman Holdings Ltd からの回答

Thank you for your lovely feedback! We’re delighted to hear that Jack provided a friendly and professional service, and that your kitchen cupboard door looks as good as new. We’ll be sure to pass on your kind words to him!

If you ever need us again, don’t hesitate to get in touch.

Best regards,
The Magicman Team

5぀星のうち1の評䟡

Let me add to the 1-star reviews


Let me add to the numerous, recent 1-star reviews of Magicman. The only magic here is how they manage to convince people like me to part with so much money for sub-standard work. I paid £222 in Oct 24 for a small repair to the chipped corner of a quartz worktop. No warranty for the work could be provided, which speaks volumes for the confidence Magicman have in their own workmanship. The repair has already failed (Jan 25) and Magicman don't want to know. They also had the gall to offer a 10% discount on re-doing the work, without a trace of irony! If a company can't offer any guarantees of their work, why offer to do the work in the first place? Had they said, save yourself £200, you're better off not repairing this as it will fail in 3 months, I would've had more respect for a bit of honesty. As it is, they've fleeced me for a costly repair they knew wouldn't work. Seems lots of others have had similar experiences. Avoid like the plague.

2025幎1月22日
自発的なレビュヌ
Magicman Holdings Ltd ロゎ

Magicman Holdings Ltd からの回答

Good Afternoon,

Thank you for your review. Your were sent the estimate, unfortunately we were not able to offer a warranty for this repair. This was accepted by yourself.

Thanks
Magicman

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