Great service, ended up needing a new boiler, but not before Kevin tried everything possible to bring it back to life. I was left with heaters so that I didn't have to sit in the cold. Few days later... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Brilliant from start to finish. We urgently needed a replacement central heating boiler for an old house with an ancient and complex hot water system. They were great. We now have a much more effic... もっと見る
企業が回答しました
I've always found Magna to be efficient, friendly and responsive. Even through lock-down they've been happy to help and flexible. My boiler works well, the team is knowledgeable and I have absolutel... もっと見る
Following a site visit and quote the replacement sink and tap was fitted by the plumbing engineer on time, no fuss and allowed me to continue to work from home around the job. Very friendly, helpful a... もっと見る
企業が回答しました
企業情報
当該企業による記述
We are a Midlands based property maintenance company. We provide heating, plumbing, electrical, refurbishment and general property maintenance services to both domestic, residential, industrial and commercial customers. From dripping taps to rewiring. From new kitchens and bathrooms, to landlord safety certificates. Our team of engineers and building maintenance specialists are highly trained and experienced. We are dedicated to solving your problem swiftly and effectively. Need an electrician? Need a plumber? Need a gas heating engineer? Call us on 0330 174 1357 Our team are ready to help
連絡先
Unit 11 Ardath Road, Kings Norton, B38 9PN, Birmingham, 英国
- 03301741357
- info@fmsystemsuk.com
- magna-im.com
4.7
優良
26件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sunday morning- out of hours call out.
It was a Sunday morning and i was on call for the weekend. A tenant had contacted me informing the boiler was not producing heating or hot water. After attempting to represurrise I rang Magna whom answered promptly. They sent an engineer out same day and the problem was fixed leaving a the tenant with heating and hot water again. Communication was good.
2020年7月16日
自発的なレビュー
FM Systems からの回答
Thank you Roxana. We were pleased to be able to help.
Fantastic service (as always in my…
Fantastic service (as always in my experience)
Repair to my rental property completed same day, so very happy tenant! Thank you
2020年7月6日
自発的なレビュー
FM Systems からの回答
Thank you so much for taking the time to comment. We are happy that you are happy :)
I've always found Magna to be…
I've always found Magna to be efficient, friendly and responsive. Even through lock-down they've been happy to help and flexible. My boiler works well, the team is knowledgeable and I have absolutely no complaints.
2020年6月22日
自発的なレビュー
New boiler
New boiler
Having recently updated my boiler that was 16 years old I thought I would write a review for Magna IM.
First of all the Magna website was easy to use and an online quote was easy to do, something some other local firms seem unable to setup.
The follow up phone call was quick and Danny visited my house the next day to carry out a free survey, Danny was very knowledgeable and came up with some solutions to certain problems left by the previous installation.
Two days later the installation started, Shane arrived at 08:00, plastic and blankets were put down to protect the floor, throughout the day I expected there to be a lot of mess from the drilling, but there was none, Shane and his apprentice were really clean, I overheard him sternly telling him to wipe his feet at the entrance several times and to make sure he was careful not to let the radiators leak on the carpet.
At the end of the first day Shane left almost an hour later than planned to make sure everything was ok for me, and the house was left immaculate.
Shane returned the next morning promptly to continue and finished around 15:00, again every thing was left immaculate and before he left he was keen to make sure I understood how to work the boiler directly and remotely using the iPhone app which he helped me install as I’m not very good with technology.
When It came to paying the bill Sharon was very helpful, and she was rapid at sending the documents I requested. Also helping with the information I needed regarding the 10 year guarantee.
COVID-19 was a concern however Magna applied safety measures wearing masks and gloves.
Overall based on their:
Quote compared to other local companies, Timekeeping, Cleanliness, Knowledge and Quality
I do not hesitate to give Magna IM 5 star’s.
2020年6月22日
自発的なレビュー
I EMAILED SHARON AT MAGNA ON JUNE 9 TO…
I EMAILED SHARON AT MAGNA ON JUNE 9 TO ENQUIRE IF AN ENGINEER COULD CHECK THE BOILER' PUMP EITHER ON MY DAY OFF JUNE 11 OR ON SATURDAY.
HAD A PROMPT REPLY TO LET ME KNOW SOMEONE WAS COMING ON JUNE 11
POLITE PROFESSIONAL & SERIOUS ENGINEER
THANKYOU VERY MUCH
2020年6月11日
自発的なレビュー
Done the annual gas check
Done the annual gas check
Abided by social distancing
No problems incurred
Brilliant
2020年5月14日
自発的なレビュー
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